2012 CHEVROLET CRUZE emergency towing

Black plate (36,1)Chevrolet Cruze Owner Manual - 2012
9-36 Driving and Operating
Parking Brake
To apply the parking brake, pull up
on the parking brake handle. It is
not necessary to push in on the
release button while applying the
parking brake. If the ignition is in the
ON/RUN position, the brake system
warning light will come on. See
Brake System Warning Light on
page 5‑16.To release the parking brake:
1. Hold the brake pedal down.
2. Pull the parking brake handle up
until you can press the release
button.
3. Hold the release button in as you move the brake handle all
the way down.
Notice: Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
Driving with the parking brake
applied will cause a warning chime
to sound and the RELEASE
PARKING BRAKE message to
appear in the DIC. The message will
remain on until the parking brake is
released or the vehicle is stopped. If parking on a hill, or if the vehicle
is pulling a trailer, see
Driving
Characteristics and Towing Tips on
page 9‑49.
Brake Assist
This vehicle has a brake assist
feature designed to assist the
driver in stopping or decreasing
vehicle speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the
power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle.
The stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.

Black plate (21,1)Chevrolet Cruze Owner Manual - 2012
Vehicle Care 10-21
3. In heavy traffic, let the engineidle in N (Neutral) while stopped.
If it is safe to do so, pull off the
road, shift to P (Park) or
N (Neutral) and let the
engine idle.
If the temperature overheat gauge
is no longer in the overheat zone or
an overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see “Overheated
Engine Protection Operating Mode”
following.Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, a significant loss in power
and engine performance will be
noticed. The temperature gauge
will indicate an overheat condition
exists. Driving extended km (mi)
and/or towing a trailer in the
overheat protection mode should
be avoided. Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑9.

Black plate (7,1)Chevrolet Cruze Owner Manual - 2012
Customer Information 13-7
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If assistance cannot be
provided right away, the
Roadside Assistance advisor
may give permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Black plate (11,1)Chevrolet Cruze Owner Manual - 2012
Customer Information 13-11
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a
police officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑6.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑24.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.