
Black plate (31,1)Chevrolet Cruze Owner Manual - 2012
Infotainment System 7-31
Delete:This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands‐Free Calling
Directory and the Destinations
Directory.
Using the “Store”Command
1. Press
b/g. The system
responds “Ready,”followed
by a tone.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system,
say “Clear” at any time to clear
the last number. To hear all of the numbers
recognized by the system, say
“Verify”
at any time.
1. Press
b/g. The system
responds “Ready,”followed
by a tone.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press
b/g. The system
responds “Ready,”followed
by a tone.
2. Say “Delete.”
3. Say the name tag you want to delete. Using the
“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands Free
Calling Directory and the
Destinations Directory.
To delete all name tags:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press
b/g. The system
responds “Ready,”followed
by a tone.
2. Say “Directory.”
3. Say “Hands Free Calling.”
4. Say “List.”

Black plate (32,1)Chevrolet Cruze Owner Manual - 2012
7-32 Infotainment System
Making a Call
Calls can be made using the
following commands.
Dial or Call:The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial: This command is used
to dial the last number used on the
cell phone.
Using the “Dial”or“Call”
Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed
by a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re‐dial”Command
1. Press
b/g. The system
responds “Ready,”followed
by a tone.
2. After the tone, say “Re‐dial.”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Press$/ito ignore a call.

Black plate (34,1)Chevrolet Cruze Owner Manual - 2012
7-34 Infotainment System
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the
cell phone:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on “Deleting a
Paired Phone” and“Deleting
Name Tags.”

Black plate (5,1)Chevrolet Cruze Owner Manual - 2012
Driving and Operating 9-5
Steering in Emergencies
There are times when steering can
be more effective than braking. For
example, you come over a hill and
find a truck stopped in the lane, or a
child darts out from between parked
cars and stops right in front of you.
These problems can be avoided by
braking—if you can stop in time.
If you cannot fully stop, follow these
suggestions:
.Quickly apply the brakes to
remove as much speed as
possible from a collision.
.Steer around the problem, to
the left to right depending on
available space.
.Straighten the wheel once you
have avoided the object.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement. 2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Then turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are
not rolling.
.Steering or Cornering
Skid —too much speed or
steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.

Black plate (9,1)Chevrolet Cruze Owner Manual - 2012
Driving and Operating 9-9
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program on page 13‑6.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control System” in
the Index.
(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑27.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.

Black plate (21,1)Chevrolet Cruze Owner Manual - 2012
Driving and Operating 9-21
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking
for a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking stops after 15 seconds
to prevent cranking motor
damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to
ACC/ACCESSORY or
LOCK/OFF.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
five to 10 seconds, especially
in very cold weather (below 0°F
or−18°C), it could be flooded
with too much gasoline.
Push the accelerator pedal all
the way to the floor and hold it
there as you hold the key in
START for a maximum of
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat the
procedure. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts. Starting Procedure
(Keyless Access)
1. If the vehicle has the keyless
access system, the transmitter
must be in the vehicle. Put your
foot on the brake pedal and
push the START/STOP button.
When the engine begins
cranking, let go of the button.
The idle speed will go down as
your engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
If the transmitter is not in the
vehicle or something is
interfering with the transmitter,
the Driver Information Center
(DIC) will display NO REMOTE
DETECTED. See Driver
Information Center (DIC) on
page 5‑23 for more information.

Black plate (22,1)Chevrolet Cruze Owner Manual - 2012
9-22 Driving and Operating
If the battery in the keyless
access transmitter needs
replacing, the DIC displays
REPLACE BATTERY IN
REMOTE KEY. The vehicle can
still be driven. See“Starting the
Vehicle with a Low Transmitter
Battery” inRemote Keyless
Entry (RKE) System Operation
on page 2‑3 for more
information.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the START
button is pressed, and then
released when the engine
begins cranking, the engine will
continue cranking for a few
seconds or until the vehicle
starts. If the engine does not
start and the button is pressed
for many seconds, cranking will
be stopped after 15 seconds to
prevent cranking motor damage. To prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by pressing the START button a
second time.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you hold the key in START,
or press the START button, for
up to a maximum of 15 seconds. Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key or button, and the
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Engine Heater
The engine heater, if available, can
help in cold weather conditions at or
below
−18°C (0°F) for easier starting
and better fuel economy during
engine warm-up. Plug in the heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine heater operation at
temperatures above −18°C (0°F).

Black plate (37,1)Chevrolet Cruze Owner Manual - 2012
Driving and Operating 9-37
Minor brake pedal pulsation or
pedal movement during this time
is normal and the driver should
continue to apply the brake pedal
as the driving situation dictates.
The brake assist feature will
automatically disengage when the
brake pedal is released or brake
pedal pressure is quickly
decreased.Ride Control Systems
Traction Control
System (TCS)
The vehicle has a Traction Control
System (TCS) that limits wheel spin.
On a front-wheel-drive vehicle, the
system operates if it senses that
one or both of the front wheels are
spinning or beginning to lose
traction. When this happens, the
system brakes the spinning
wheel(s), and/or reduces engine
power to limit wheel spin.
The system may be heard or felt
while it is working, but this is
normal.
TCS is on whenever the vehicle is
started. To limit wheel spin,
especially in slippery road
conditions, the system should
always be left on. But, TCS can
be turned off if needed.TCS/StabiliTrak Light
dflashes to indicate that the
traction control system is active.
If there is a problem detected with
TCS, SERVICE TRACTION
CONTROL and SERVICE
STABILITRAK may be displayed on
the Driver Information Center (DIC).
See Vehicle Messages (Canada
Base Level) on page 5‑28 or
Vehicle Messages (Canada Uplevel
and United States) on page 5‑28.
When this message is displayed
and
dcomes on and stays on, the
vehicle is safe to drive but the
system is not operational. Driving
should be adjusted accordingly.