2012 CHEVROLET CORVETTE C6 ECO mode

Black plate (4,1)Chevrolet Corvette Owner Manual - 2012
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑6.

Black plate (17,1)Chevrolet Corvette Owner Manual - 2012
Customer Information 13-17
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8or
Roadside Assistance Program
(Mexico) on page 13‑10.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see
What Will You See after an Airbag
Inflates? on page 3‑20.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this
with the repair professional, and
insist on Genuine GM parts.

Black plate (3,1)Chevrolet Corvette Owner Manual - 2012
INDEX i-3
Cluster, Instrument . . . . . . . . . . . . . 5-9
Clutch, Hydraulic . . . . . . . . . . . . . 10-21
Collision Damage Repair . . . . . 13-15
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Competitive Driving Mode . . . . . 9-39
Competitive Driving, Racingor Other . . . . . . . . . . . . . . . . . . . . . . . 9-6
Connections, OnStar
®. . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convenience Net . . . . . . . . . . . . . . . 4-3
Convertible Top . . . . . . . . . . . . . . . . 2-24 Messages . . . . . . . . . . . . . . . . . . . . 5-37
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-26
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Cooling System . . . . . . . .10-25, 10-26 Engine Messages . . . . . . . . . . . . 5-39
Courtesy Lamps . . . . . . . . . . . . . . . . 6-6
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-14
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Cruise Control . . . . . . . . . . . . . . . . . 9-45
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-18
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Devices, Auxiliary . . . . . . . . . . . . . 7-16
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2 Door
Ajar Messages . . . . . . . . . . . . . . . 5-38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Locks . . . . . . . . . . . . . . . . . . 2-10
Drive Belt Routing, Engine . . . . . 12-5
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-26
Driving Competitive . . . . . . . . . . . . . . . . . . . 9-39
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-24
Highway Hypnosis . . . . . . . . . . . . 9-10
Hill and Mountain Roads . . . . . . 9-10
If the Vehicle is Stuck . . . . . . . . . 9-13
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-14
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-9
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-1

Black plate (4,1)Chevrolet Corvette Owner Manual - 2012
i-4 INDEX
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-54
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-48
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-47
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-51
Overload . . . . . . . . . . . . . . . . . . . 10-46
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-22
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-19
Compartment Overview . . . . . . . 10-8
Coolant . . . . . . . . . . . . . . . . . . . . . 10-26
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Cooling System . . . . . . 10-25, 10-26
Cooling System Messages . . . . . . . . . . . . . . . . . . . 5-39 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . 12-5
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Oil Life System . . . . . . . . . . . . . 10-19
Oil Messages . . . . . . . . . . . . . . . . . 5-40
Oil Pressure Gauge . . . . . . . . . . 5-14
Overheated Protection
Operating Mode . . . . . . . . . . . 10-32
Overheating . . . . . . . . . . . . . . . . 10-30
Power Messages . . . . . . . . . . . . . 5-41
Running While Parked . . . . . . . . 9-27
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-22
Entry/Exit Lighting . . . . . . . . . . . . . . 6-6
Event Data Recorders . . . . . . . . 13-20
Extender, Safety Belt . . . . . . . . . . 3-13
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . . 6-2
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-77
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-89
Fluid Automatic Transmission . . . . 10-20
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-38
Power Steering . . . . . . . . . . . . . 10-32
Washer . . . . . . . . . . . . . . . . . . . . . 10-34
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Front Air Dam . . . . . . . . . . . . . . . . . 9-19
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Front Seats Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Black plate (7,1)Chevrolet Corvette Owner Manual - 2012
INDEX i-7
LocksAutomatic Door . . . . . . . . . . . . . . . 2-10
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-11
Power Door . . . . . . . . . . . . . . . . . . . 2-10
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low-Profile Tires . . . . . . . . . . . . . . 10-57
Lower Anchors and Tethers for Children
(LATCH System) . . . . . . . 3-35, 3-36
Lumbar Adjustment . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluids
and Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-19
Manual Mode . . . . . . . . . . . . . . . . . . 9-29
Manual Transmission . . . . . . . . . . 9-32 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-21
Memory Features . . . . . . . . . . . . . . . 1-9 Memory Seats . . . . . . . . . . . . . . . . . . 3-4
Messages
Anti-theft Alarm System . . . . . . . 5-49
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-35
Brake System . . . . . . . . . . . . . . . . 5-36
Convertible Top . . . . . . . . . . . . . . . 5-37
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-38
Engine Cooling System . . . . . . . 5-39
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-40
Engine Power . . . . . . . . . . . . . . . . 5-41
Fuel System . . . . . . . . . . . . . . . . . . 5-41
Key and Lock . . . . . . . . . . . . . . . . . 5-42
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Ride Control System . . . . . . . . . . 5-44
Safety Belt . . . . . . . . . . . . . . . . . . . . 5-48
Service Vehicle . . . . . . . . . . . . . . . 5-49
Starting the Vehicle . . . . . . . . . . . 5-49
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49
Transmission . . . . . . . . . . . . . . . . . 5-52
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-35
Vehicle Reminder . . . . . . . . . . . . . 5-53
Washer Fluid . . . . . . . . . . . . . . . . . 5-53 Mirrors
Automatic Dimming . . . . . . . . . . . 2-17
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-17
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . 10-64
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-21
Net, Convenience . . . . . . . . . . . . . . 4-3
New Vehicle Break-In . . . . . . . . . . 9-18
O
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5