Black plate (9,1)Chevrolet Avalanche Owner Manual - 2012
Service and Maintenance 11-9
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required. It is recommended
that your dealer perform these
services—their trained dealer
technicians know your vehicle best.
Your dealer can also perform a
thorough assessment with a
multi‐point inspection to recommend
when your vehicle may need
attention. The following list is
intended to explain the services and
conditions to look for that may
indicate services are required. Battery
The battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break‐down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion‐free.
Belts
.Belts may need replacing if
they squeak or show signs of
cracking or splitting.
.Trained dealer technicians
can inspect the belts and
recommend replacement when
necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s
systems and components. See
Recommended Fluids and
Lubricants on page 11‑12 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Black plate (10,1)Chevrolet Avalanche Owner Manual - 2012
11-10 Service and Maintenance
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi‐point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi‐point inspection,
your dealer can check the lamps
and note any concerns.Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi‐point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money, fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Black plate (1,1)Chevrolet Avalanche Owner Manual - 2012
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Push
Qor call 1‐888‐4‐ONSTAR
(1‐888‐466‐7827) to speak to an
Advisor.
Push
Xto:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Black plate (1,1)Chevrolet Avalanche Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-28
Active Fuel Management
®. . . . . 9-30
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-84
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-22
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-16
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-10
Airbag Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-35
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-27
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-29
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-28
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-25
Where Are the Airbags? . . . . . . 3-24
Airbags Passenger Status Indicator . . . 5-17
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-34
System Check . . . . . . . . . . . . . . . . 3-22
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-17
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-13
Anti-theft
Alarm System . . . . . . . . . . . . . . . . 2-17
Alarm System Messages . . . . . 5-42
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-44
Warning Light . . . . . . . . . . . . . . . . . 5-22 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-96
Interior . . . . . . . . . . . . . . . . . . . . . . 10-99
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-14
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-19
Audio System Radio Reception . . . . . . . . . . . . . . 7-13
Rear Seat (RSA) . . . . . . . . . . . . . 7-45
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-4
Level Control . . . . . . . . . . . . . . . . . 9-50
Automatic Transmission . . . . . . . 9-32 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Manual Mode . . . . . . . . . . . . . . . . . 9-35
Shift Lock ControlFunction Check . . . . . . . . . . . 10-33
Auxiliary Devices . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-31
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-31
Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-30Jump Starting . . . . . . . . . . . . . . . 10-86
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-36
Blade Replacement, Wiper . . . 10-35
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-47
Brake Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-22
Brake System Warning Light . . . 5-21
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-27 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-44
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-45
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-45
System Messages . . . . . . . . . . . . 5-36
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-22
Bulb Replacement . . . . . . . . . . . . 10-39
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-38
Headlamp Aiming . . . . . . . . . . . 10-35 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . 10-38
License Plate Lamps . . . . . . . 10-39
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-38
Buying New Tires . . . . . . . . . . . . . 10-64
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California Fuel Requirements . . . . . . . . . . . 9-61
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-56
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-31
Midgate
®. . . . . . . . . . . . . . . . . . . . . . 2-9
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-16
Winter Driving . . . . . . . . . . . . . . . . 9-13 Cargo
Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cover Panels . . . . . . . . . . . . . . . . . . 4-6
Tie-Downs . . . . . . . . . . . . . . . . . . . . 4-13
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD Player . . . . . . . . . . . . . . . . 7-19
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-69
Charging System Light . . . . . . . . 5-18
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-19
IgnitionTransmission Lock . . . . . . . . 10-34
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-38
Lower Anchors and Tethers for Children . . . . . . . . . 3-45
Older Children . . . . . . . . . . . . . . . . 3-36
Securing . . . . . . . . . . 3-51, 3-53, 3-54
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Circuit Breakers . . . . . . . . . . . . . . 10-41
Black plate (3,1)Chevrolet Avalanche Owner Manual - 2012
INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . 10-96
Interior Care . . . . . . . . . . . . . . . . 10-99
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-4
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-14
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Connections, OnStar
®. . . . . . . . . 14-4
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-50
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-20
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . . . 10-18
Engine Messages . . . . . . . . . . . . 5-37
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cover
Cargo Panels . . . . . . . . . . . . . . . . . . 4-6 Cruise Control . . . . . . . . . . . . . . . . . 9-51
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-16
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-30
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7 Door
Ajar Messages . . . . . . . . . . . . . . . 5-37
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Drive Belt Routing, Engine . . . . . 12-3
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-26
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-67
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-26
Highway Hypnosis . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-15
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
Black plate (4,1)Chevrolet Avalanche Owner Manual - 2012
i-4 INDEX
DVDRear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . 7-35
DVD/CD Player . . . . . . . . . . . . . . . . 7-19
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-63
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-84
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
Overload . . . . . . . . . . . . . . . . . . . 10-40
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-19
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14 Engine (cont'd)
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-37
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-31
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Oil Pressure Gauge . . . . . . . . . . 5-13
Overheated Protection
Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-39
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-31
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-25
Engine Oil Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Entry/Exit Lighting . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-75
Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-20
Exterior Cargo Lamps . . . . . . . . . . 6-6
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-25
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-70 Changing . . . . . . . . . . . . . . . . . . . 10-72
Floor Mats . . . . . . . . . . . . . . . . . . .10-102
Fluid Automatic Transmission . . . . 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Four-Wheel DriveTransfer Case . . . . . . . . . 9-37, 9-42
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-21
Four-Wheel Drive . . . . . . . . . . . . 10-30, 9-37, 9-42
Front Axle . . . . . . . . . . . . . . . . . . . . 10-31
Black plate (5,1)Chevrolet Avalanche Owner Manual - 2012
INDEX i-5
Front Fog LampLight . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-60 Additives . . . . . . . . . . . . . . . . . . . . . 9-62
E85 (85% Ethanol) . . . . . . . . . . . 9-63
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-66
Filling the Tank . . . . . . . . . . . . . . . 9-64
Fuels in Foreign Countries . . . . 9-62
Gasoline Specifications . . . . . . . 9-61
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Low Fuel Warning Light . . . . . . . 5-25
Management, Active . . . . . . . . . . 9-30
Recommended . . . . . . . . . . . . . . . 9-61
Requirements, California . . . . . 9-61
System Messages . . . . . . . . . . . . 5-39
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Full-Size Spare Tire . . . . . . . . . . 10-86 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
G
Garage Door Opener . . . . . . . . . . 5-53
Programming . . . . . . . . . . . . . . . . . 5-53
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-61
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-14
Engine Oil Pressure . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-15
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-35
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-38
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-35
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-38
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-3
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Heated Mirrors . . . . . . . . . . . . . . . . . 2-22