Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Theft-Deterrent Feature . . . . . . . 7-3
Overview . . . . . . . . . . . . . . . . . . . . . . 7-4
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-9
Satellite Radio . . . . . . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . 7-17
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-17
Satellite Radio Antenna . . . . . . 7-18
Audio Players
CD/DVD Player . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Auxiliary Devices . . . . . . . . . . . . 7-30
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System
(Overhead) . . . . . . . . . . . . . . . . . 7-32
Rear Seat Entertainment (RSE) System
(Headrest DVD) . . . . . . . . . . . . 7-42
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-56
Navigation
Using the NavigationSystem . . . . . . . . . . . . . . . . . . . . . 7-58
Maps . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Navigation Symbols . . . . . . . . . 7-61
Destination . . . . . . . . . . . . . . . . . . 7-66
Configure Menu . . . . . . . . . . . . . 7-81
Global Positioning System (GPS) . . . . . . . . . . . . . . 7-94
Vehicle Positioning . . . . . . . . . . 7-95
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 7-95 If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . 7-96
Map Data Updates . . . . . . . . . . . 7-96
Database Coverage Explanations . . . . . . . . . . . . . . . 7-97
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-97
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-100
Black plate (85,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-85
XM NavTraffic (USA and
Canada)
Vehicles with the navigation system
have an XM NavTraffic receiver. XM
NavTraffic is a subscription service
provided via XM Satellite Radio. XM
NavTraffic provides real-time traffic
information fully integrated to the
navigation system to display current
traffic conditions for a driver’s
chosen route. XM NavTraffic allows
drivers to make the most informed,
timesaving routing decisions.
If the Traffic screen button is
pressed or if an attempt is made to
turn on the traffic display in the
Navigation Setup Menu without a
subscription, a Caution screen
displays indicating that XM traffic is
not activated.
Three types of traffic information for
major roadways are displayed on
the navigation system:
.Unscheduled traffic incident
data, such as accidents and
disabled vehicles
.Scheduled traffic incident data,
such as road construction and
road closures
.Traffic flow information (rate of
speed data) Traffic information is delivered to the
vehicle by the XM Radio satellites.
XM NavTraffic makes it possible for
the navigation system to provide
continuously updated traffic
information personalized for a
driver
’s needs.
XM NavTraffic currently
broadcasts the traffic information
for many markets nationally, and
the service may be available in
more cities in the future. Visit
www.xmnavtraffic.com for more
details on local coverage.
A service fee is required in order to
receive the XM NavTraffic service.
Black plate (96,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-96 Infotainment System
.It may take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting may display
a route returning to the set
stopover if you are heading for
a destination without passing
through a set stopover.
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.Some routes may not be
searched.
.The route to the destination may
not be shown if there are new
roads, if roads have recently
changed, or if certain roads are
not listed on the map DVD.
SeeDatabase Coverage
Explanations on page 7‑97
To recalibrate the vehicle's position
on the map, see your dealer.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
Map Data Updates
The navigation map database is
stored on a compact flash card. It is
usable only in this type of navigation
system, and will not function in other
electronic devices.
The map in the vehicle was installed
by the factory and is the most
up-to-date information available
as the vehicle was produced. This
map may have to be updated
periodically, provided that the map
information has changed. See your
dealer for service.
Ordering Map Data Updates
The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the
system or the update process,
contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center's website,
www.gmnavdisc.com. For any
updates or replacements, call the
GM Nav Disc Center or order the
new database online. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date map
database for the vehicle is sent.
See “Vehicle Identification Number
(VIN)” in the index of the vehicle
owner manual for more information.
Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-97
Mexico
For any questions about the
operation of the navigation
system or the update process,
contact General Motors of
Mexico, Customer Care Center
Cadillac toll-free phone number,
01-800-466-0805 or write to
[email protected]. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date
DVD map disc for the vehicle is
sent. See“Vehicle Identification
Number (VIN)” in the Index of the
vehicle owner manual for more
information.
After receiving the updated map
database, see your dealer for
replacement.Database Coverage
Explanations
Coverage area depends upon the
map detail available. Some areas
have greater map detail than others.
The navigation system works only
as well as the information provided
on the stored map data. See Map
Data Updates on page 7‑96 on how
to obtain updated map information.
Voice Recognition
The navigation system's voice
recognition allows for hands-free
operation of the navigation
system, audio system, and OnStar
(if equipped) features.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9‑25 for more
information.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Push
Qor call 1‐888‐4‐ONSTAR
(1‐888‐466‐7827) to speak to an
Advisor. Push
Xto:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Push
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check on the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
14-2 OnStar
Push]to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
]to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qto receive directions or
have them sent to the vehicle
navigation screen. Destinations
can also be forwarded to the
vehicle from Google Maps™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn‐by‐Turn Navigation
1. PushQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.
Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles.
For more information, a full
description of OnStar services,
system limitations, and OnStar
terms and conditions, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.