
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Push
Qor call 1‐888‐4‐ONSTAR
(1‐888‐466‐7827) to speak to an
Advisor. Push
Xto:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Push
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check on the
vehicle’s key operating systems.
.Receive Roadside Assistance.
![CADILLAC ESCALADE 2012 3.G Owners Manual Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
14-2 OnStar
Push]to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Sama CADILLAC ESCALADE 2012 3.G Owners Manual Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
14-2 OnStar
Push]to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Sama](/manual-img/23/7915/w960_7915-517.png)
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
14-2 OnStar
Push]to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
]to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qto receive directions or
have them sent to the vehicle
navigation screen. Destinations
can also be forwarded to the
vehicle from Google Maps™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn‐by‐Turn Navigation
1. PushQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-26Jump Starting . . . . . . . . . . . . . . . 10-88
Load Management . . . . . . . . . . . . 6-10
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-31
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-100
Brake Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-21
Brake System Warning Light . . . 5-18
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-34
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-35
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-21
Bulb Replacement . . . . . . . . . . . . 10-37
Back-up Lamps . . . . . . . . . . . . . 10-36
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-8
Headlamp Aiming . . . . . . . . . . . 10-33 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . 10-35
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-35
License Plate Lamps . . . . . . . 10-37
Buying New Tires . . . . . . . . . . . . . 10-60
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-52
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-47
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-28
Liftgate . . . . . . . . . . . . . . . . . . 2-9, 2-12
Winter Driving . . . . . . . . . . . . . . . . 9-12
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD/DVD Player . . . . . . . . . . . . . . . . 7-18
Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-65
Charging System Light . . . . . . . . 5-15
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-16
IgnitionTransmission Lock . . . . . . . . 10-30
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-45
Lower Anchors and Tethers for Children . . . . . . . . . 3-51
Older Children . . . . . . . . . . . . . . . . 3-43
Securing . . . . . . . . . . 3-58, 3-61, 3-62
Systems . . . . . . . . . . . . . . . . . . . . . . 3-47
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-38
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-96
Interior Care . . . . . . . . . . . . . . . . 10-99
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-7
Lights (cont'd)High/Low Beam Changer . . . . . . 6-5
Safety Belt Reminders . . . . . . . . 5-13
Security . . . . . . . . . . . . . . . . . . . . . . 5-22
Tire Pressure . . . . . . . . . . . . . . . . . 5-21
Tow/Haul Mode . . . . . . . . . . . . . . . 5-20
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-21
Locking Rear Axle . . . . . . . . . . . . . 9-39
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-51
Lumbar Adjustment . . . . . . . . . . . . . 3-3 Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-32
Map Data Updates . . . . . . . . . . . . . 7-96
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Memory Features . . . . . . . . . . . . . . . 1-7
Memory Seats . . . . . . . . . . . . . . . . . . 3-5
Menu
Configure . . . . . . . . . . . . . . . . . . . . . 7-81
Messages Airbag System . . . . . . . . . . . . . . . . 5-36
Anti-theft Alarm System . . . . . . . 5-36
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-29
Brake System . . . . . . . . . . . . . . . . 5-29
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-30
Engine Cooling System . . . . . . . 5-31 Messages (cont'd)
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-32
Engine Power . . . . . . . . . . . . . . . . 5-32
Fuel System . . . . . . . . . . . . . . . . . . 5-33
Key and Lock . . . . . . . . . . . . . . . . . 5-33
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Object Detection System . . . . . 5-33
Ride Control System . . . . . . . . . . 5-34
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Transmission . . . . . . . . . . . . . . . . . 5-37
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-29
Vehicle Reminder . . . . . . . . . . . . . 5-37
Washer Fluid . . . . . . . . . . . . . . . . . 5-37
Mirrors
Automatic Dimming . . . . . . . . . . . 2-18
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-54
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
i-8 INDEX
N
NavigationDestination . . . . . . . . . . . . . . . . . . . 7-66
Symbols . . . . . . . . . . . . . . . . . . . . . . 7-61
Using the System . . . . . . . . . . . . . 7-58
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-22
Navigation, OnStar
®. . . . . . . . . . . 14-2
New Vehicle Break-In . . . . . . . . . . 9-21
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-33
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-45
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5 Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-22
Older Children, Restraints . . . . . 3-43
Online Owner Center . . . . . . . . . . 13-7
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
OnStar
®System . . . . . . . . . . . . . . . 1-23
Ordering Service Publications . . . . . . . . 13-18
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-21
Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park
Shifting into . . . . . . . . . . . . . . . . . . . 9-26
Shifting out of . . . . . . . . . . . . . . . . . 9-27
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-18
Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-43
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Brake and P (Park)Mechanism Check . . . . . . . . 10-31
Over Things That Burn . . . . . . . 9-27

Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-11
SeatsHead Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-7
Heated, Rear . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-3
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Power Adjustment, Front . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . . 3-4
Second Row . . . . . . . . . . . . . . . . . . . 3-9
Third Row Seat . . . . . . . . . . . . . . . 3-14
Second Row Seats . . . . . . . . . . . . . 3-9
Secondary Latch System . . . . . 10-85
Securing Child
Restraints . . . . . . . . 3-58, 3-61, 3-62
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Security, OnStar
®. . . . . . . . . . . . . . 14-2
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-16 Service (cont'd)
Maintenance Records . . . . . . .11-16
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-18
Scheduling Appointments . . . 13-14
Servicing the Airbag . . . . . . . . . . . 3-40
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-30
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-26
Out of Park . . . . . . . . . . . . . . . . . . . 9-27
Side Blind Zone Alert . . . . . . . . . . 9-45
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-7
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 5-20
System . . . . . . . . . . . . . . . . . . . . . . . 9-37
Start Assist, Hills . . . . . . . . . . . . . . 9-36
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-30
Starting the Engine . . . . . . . . . . . . 9-23
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-22
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-13
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-3
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3

Black plate (13,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-13
Towing (cont'd)Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-61
Trailer Sway Control (TSC) . . . 9-68
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-93
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-21
Road Sensing Suspension . . . 9-39
Trailer
Sway Control (TSC) . . . . . . . . . . 9-68
Trailer Towing . . . . . . . . . . . . . . . . . 9-61
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-29
Fluid, Automatic . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-14
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-7
U
Ultrasonic Parking Assist . . . . . . 9-43
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-62
Universal Remote System . . . . . 5-46 Operation . . . . . . . . . . . . . . . . . . . . . 5-51
Programming . . . . . . . . . . . . . . . . . 5-46
Updates Map Data . . . . . . . . . . . . . . . . . . . . . 7-96
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-15
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Personalization . . . . . . . . . . . . . . . 5-38
Positioning . . . . . . . . . . . . . . . . . . . 7-95
Reminder Messages . . . . . . . . . . 5-37 Vehicle (cont'd)
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . 10-74
Tire Pressure . . . . . . . . . . . . . . . 10-52
Vehicle Identification
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-7
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Voice Recognition . . . . . . . . . . . . . 7-97
W
Warning Brake System Light . . . . . . . . . . . 5-18
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-7