2012 CADILLAC ESCALADE door lock

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
14-2 OnStar
Push]to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
]to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qto receive directions or
have them sent to the vehicle
navigation screen. Destinations
can also be forwarded to the
vehicle from Google Maps™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn‐by‐Turn Navigation
1. PushQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
14-4 OnStar
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also
be controlled from a cell phone
through the OnStar mobile app. See
www.onstar.com for coverage maps.
Hands-Free Calling
1. PushX. System responds:
“OnStar ready.”
2. Say “Dial.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Retrieve My Number
1. PushX. System responds:
“OnStar ready.”
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
PushX. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. PushX. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. “System
responds: ”About to store tag>. Does that sound OK?”
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
.”
Place a Call Using a Stored
Number
1. PushX. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”
Verify Minutes and Expiration
PushXand say “minutes” then
“verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
With an iPhone®or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or
the doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles.
For more information, a full
description of OnStar services,
system limitations, and OnStar
terms and conditions, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted
to change the PIN the first time
when speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-25
Active Fuel Management
®. . . . . 9-27
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-68
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-21
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-3
Air Cleaner/Filter, Engine . . . . . 10-14
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-40
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-42
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-33
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-35
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-33 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-34
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-31
Where Are the Airbags? . . . . . . 3-29
Airbags Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-40
System Check . . . . . . . . . . . . . . . . 3-27
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 9-34, 10-27
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna Rear Side Window . . . . . . . . . . . . 7-17
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-36
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-34
Warning Light . . . . . . . . . . . . . . . . . 5-19 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-96
Interior . . . . . . . . . . . . . . . . . . . . . . 10-99
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Audio Players CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Audio System Radio Reception . . . . . . . . . . . . . . 7-17
Rear Seat (RSA) . . . . . . . . . . . . . 7-56
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-18
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-6
Level Control . . . . . . . . . . . . . . . . . 9-40
Automatic Transmission . . . . . . . 9-29 Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Manual Mode . . . . . . . . . . . . . . . . . 9-32
Shift Lock ControlFunction Check . . . . . . . . . . . 10-30
Auxiliary Devices . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-28
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-28

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-3
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-15
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Compressor Kit, TireSealant . . . . . . . . . . . . . . . . . . . . . . 10-67
Configure Menu . . . . . . . . . . . . . . . 7-81
Connections, OnStar
®. . . . . . . . . 14-4
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-40
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . . . 10-15 Engine Messages . . . . . . . . . . . . 5-31
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-14
Cruise Control . . . . . . . . . . . . . . . . . 9-41
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1 Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-18
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-97
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-5
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Destination, Navigation . . . . . . . . 7-66
Devices, Auxiliary . . . . . . . . . . . . . 7-30
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9 Door
Ajar Messages . . . . . . . . . . . . . . . 5-30
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems All-Wheel Drive . . . . . . . 9-34, 10-27
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-24
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-57
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-22
Highway Hypnosis . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-14
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-15
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51Additives . . . . . . . . . . . . . . . . . . . . . 9-52
E85 (85% Ethanol) . . . . . . . . . . . 9-53
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-56
Filling the Tank . . . . . . . . . . . . . . . 9-54
Fuels in Foreign Countries . . . . 9-52
Gasoline Specifications . . . . . . . 9-52
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Management, Active . . . . . . . . . . 9-27
Recommended . . . . . . . . . . . . . . . 9-51
Requirements, California . . . . . 9-52
System Messages . . . . . . . . . . . . 5-33
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Full-Size Spare Tire . . . . . . . . . . 10-87
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-43G
Garage Door Opener . . . . . . . . . . 5-46Programming . . . . . . . . . . . . . . . . . 5-46
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-52
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-32
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . 7-94
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-8
H
Hazard Warning Flashers . . . . . . . 6-7
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-33
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-6
Bulb Replacement . . . . . . . . . . 10-35
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-35
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-5
Lamps On Reminder . . . . . . . . . 5-23
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-17
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-24
High-Beam On Light . . . . . . . . . . . 5-23
High-Speed Operation . . . . . . . . 10-53

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-7
Lights (cont'd)High/Low Beam Changer . . . . . . 6-5
Safety Belt Reminders . . . . . . . . 5-13
Security . . . . . . . . . . . . . . . . . . . . . . 5-22
Tire Pressure . . . . . . . . . . . . . . . . . 5-21
Tow/Haul Mode . . . . . . . . . . . . . . . 5-20
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-21
Locking Rear Axle . . . . . . . . . . . . . 9-39
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-51
Lumbar Adjustment . . . . . . . . . . . . . 3-3 Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-32
Map Data Updates . . . . . . . . . . . . . 7-96
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Memory Features . . . . . . . . . . . . . . . 1-7
Memory Seats . . . . . . . . . . . . . . . . . . 3-5
Menu
Configure . . . . . . . . . . . . . . . . . . . . . 7-81
Messages Airbag System . . . . . . . . . . . . . . . . 5-36
Anti-theft Alarm System . . . . . . . 5-36
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-29
Brake System . . . . . . . . . . . . . . . . 5-29
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-30
Engine Cooling System . . . . . . . 5-31 Messages (cont'd)
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-32
Engine Power . . . . . . . . . . . . . . . . 5-32
Fuel System . . . . . . . . . . . . . . . . . . 5-33
Key and Lock . . . . . . . . . . . . . . . . . 5-33
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Object Detection System . . . . . 5-33
Ride Control System . . . . . . . . . . 5-34
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Transmission . . . . . . . . . . . . . . . . . 5-37
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-29
Vehicle Reminder . . . . . . . . . . . . . 5-37
Washer Fluid . . . . . . . . . . . . . . . . . 5-37
Mirrors
Automatic Dimming . . . . . . . . . . . 2-18
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-54
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28