
Black plate (38,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-38 Infotainment System
s(Play/Pause):Press this
button to start playing a DVD. Press
this button while a DVD is playing to
pause it. Press it again to continue
playing the DVD.
While the DVD is playing, the DVD
can be played slowly by pressing
the play/pause button then pressing
the fast forward button. The DVD
continues playing in a slow play
mode. Also, reverse can be played
slowly by pressing the play/pause
button and then pressing the fast
reverse button. To cancel slow play
mode, press the play/pause button.
t(Previous Track/Chapter):
Press this button to return to the
start of the current track or chapter.
Press this button again to go to the
previous track or chapter. This
button might not work when the
DVD is playing the copyright
information or the previews.
u(Next Track/Chapter): Press
this button to go to the beginning
of the next chapter or track. This
button might not work while the
DVD is playing the copyright
information or the previews.
r(Fast Reverse): Press this
button to quickly reverse the DVD or
CD. To stop fast reversing a DVD
video, press the play/pause button.
To stop fast reversing a DVD audio
or CD, release the fast reverse
button. This button might not work
when the DVD is playing the
copyright information or the
previews.
[(Fast Forward): Press this
button to fast forward the DVD or
CD. To stop fast forwarding a DVD
video, press the play/pause button. To stop fast forwarding a DVD audio
or CD, release the fast forward
button. This button might not work
while the DVD is playing the
copyright information or the
previews.
e(Audio):
Press this button to
change audio tracks on DVDs that
have this feature when the DVD is
playing. The format and content of
this function vary for each disc.
{(Subtitles): Press this button to
turn on or off subtitles and to move
through subtitle options when a
DVD is playing. The format and
content of this function vary for
each disc.
AUX (Auxiliary): Press this button
to switch the system between the
DVD player and an auxiliary source.

Black plate (39,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-39
If the vehicle has a third row video
screen, the AUX button controls the
source display on the second row
video screen, and the third row
video screen as described in the
table below:Aux
Button Press Second
Row
Screen Third Row
Screen
Default
State (No Press) DVD
Media DVD
Media
First
Press Aux Video
Source Aux Video
Source
Second Press DVD
Media Aux Video
Source
Third
Press Aux Video
Source DVD
Media
Fourth Press Return to
Default
State Return to
Default
State2(Camera): Press this button to
change camera angles on DVDs
that have this feature while a DVD is
playing. The format and content of
this function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear): Press this button within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number. Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the
remote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.

Black plate (40,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-40 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (41,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-41
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present
when
Zis pressed on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning Systems (GPS)*, two-way radios,
mobile fax machines, or walkie
talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

Black plate (42,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-42 Infotainment System
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Entertainment
(RSE) System
(Headrest DVD)
Vehicles with an RSE system
include two head restraint video
display screens with integrated
DVD players, auxiliary inputs,
two wireless headphones, and a
remote control. This system works
independently from the vehicle's
Overhead DVD RSE system. See
Rear Seat Entertainment (RSE)
System (Overhead) on page 7‑32
orRear Seat Entertainment (RSE)
System (Headrest DVD) on
page 7‑42 for information about the
Overhead DVD RSE system. The vehicle has a feature called
Retained Accessory Power (RAP).
With RAP, the RSE system can be
played even after the ignition is
turned off. See
Retained Accessory
Power (RAP) on page 9‑25 for more
information.
Video Display Screens
The video display screens are
located on the back of each head
restraint. Notice:
Avoid directly touching
the video screen, as damage can
occur. See “Cleaning the Video
Screens” later in this section for
more information.
Using the RSE System
DVD Player: The loading slot for
the DVD player is located at the
top of the head restraint. Insert the
disc partially into the loading slot
with the printed side facing the rear
of the vehicle. The DVD player
automatically draws the disc in,
“Loading” displays on the screen

Black plate (43,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-43
along with a disc indicator, and
playback starts. If the disc is
inserted incorrectly, the DVD player
ejects the disc and No Disc
displays.
Some DVDs do not allow fast
forwarding or skipping of the
copyright information or previews.
If the DVD does not begin playing at
the main title, refer to the on-screen
instructions.
The DVD player can be controlled
by using the buttons located below
the video display screen or by using
the buttons on the system’s remote
control. See “Remote Control” later
for more information.
The following discs are compatible
with the DVD player:
.DVD-Video: A DVD that has
video.
.CD-DA: A CD that has music or
sound content only.
.CD-Video: A CD that has a
movie.
.CD-R/RW: A disc that has
audio files such as CD-R with
downloaded MP3 files, MPEG,
or JPEG files.
The DVD player and discs are
coded by global region. The DVD
players are set to Region 1. Discs
with other region codes will not work
in the players.
If an error message displays on the
video screen, see “DVD Messages”
later in this section.
While the vehicle is moving,
passengers should not unfasten
their safety belts to make
adjustments to the video screen
control buttons. See Safety Belts on
page 3‑17. Use the remote control
for any necessary adjustments.
See “Remote Control” later in this
section.
POWER
O: Press to turn the
power on or off. Each video
screen can be powered on or off
independently. EJECT
X:
Press to eject a disc
from the DVD slot.
If a disc is ejected from the player,
but not removed, it will automatically
reload into the player. Another way
to reload a disc that has been
ejected, but not removed from the
DVD player, is to press the eject
button or the play button.
PLAY
r: Press this button located
below the video display screen to
start playback of a disc. On DVDs
and video CDs with playback
control (PBC), menu screens can
display automatically. It might be
necessary to press the play button
again to begin play.
There is a play position memory
feature for DVD and video CD only.
If the DVD player is turned off and
then turned back on, the DVD
player resumes playback where
the disc stopped. The play position
memory is erased if the disc is
removed.

Black plate (44,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-44 Infotainment System
STOPc:Press once to stop
playing a DVD.
There is a pre-stop feature for DVD
and video CD only. This feature
resumes playback of the disc where
it was stopped. Press the stop
button once during disc playback
and
cdisplays on the DVD startup
screen. This icon disappears after a
few seconds. Press the stop button
a second time, or eject the disc, to
cancel the pre-stop feature and to
clear the disc position memory.
SOURCE: Press to select between
Monitor 3, Monitor 4, or the
AV INPUT.
Each video display screen can be
adjusted independently, as well as
display information from both DVD
players and both A/V inputs. Infrared Remote Sensor:
Located
in the top center of the video display
screen. Do not block the signal from
the remote to the sensor.
Infrared Transmitters: Located in
the top center of the video display
screen. Do not block the signal from
the headphones to the transmitter.
Video Display Screen: Located on
the back of each headrest.
AV OUTPUT (Audio/Video Output
Jack): Located on the lower left
side of the screen and is identified
on the video screen panel as the AV
OUTPUT.
Headphone Jack: Wired
headphones can be plugged
into the headphone jack with
one-eighth inch stereo plugs. AV INPUT: (Audio/Video Input
Jack):
The audio/video input jack
is located below the video display
screen and allows viewing of
auxiliary sources such as portable
DVD players, game stations,
or video cameras, on each screen..Video Input —The yellow
connector is used for video
input.
.L Audio —The white connector
is used for the left side audio.
.R Audio —The red connector is
used for the right side audio.
Level Lock and Release Latch:
The viewing angle of the video
screen can be adjusted by releasing
the latch and gently moving the
screen. Then lock it into a secure
position.

Black plate (45,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-45
Vehicle Speakers
Audio from the DVD player or an
auxiliary device can be heard
through the vehicle speakers or the
wireless/wired headphones, while
the radio is tuned to one of the
six frequencies selected on the
Sound Around portion of the
system’s remote control. See
“Remote Control” later in this
section.
Only one audio source can be heard
through the vehicle’ s speakers at a
time. The audio source being used
is specified by the A/V (audio/video)
source selected on the driver side
head restraint video display screen.
To turn the RSE system audio
output to the vehicle’s speakers,
press Sound Around ON, on the
system’ s remote control. The
audio from the RSE system can be
heard through the wireless/wired
headphones and the vehicle’s
speakers at the same time. The volume on the radio can vary
when switching between the radio,
CD, DVD, MP3, or an auxiliary
device.
Wireless Headphones
The two wireless headphones
included with the Headrest DVD
RSE system will only work with the
Headrest DVD RSE system and are
marked for channel 3 and 4. The
wireless headphones must be
used within a line of sight of the
transmitter that is located above the
video display screen.
3‐4 Channel Selector:
This is
located on the right earpiece.
Either Channel 3 or 4 can be
selected with the channel
selector. The driver side monitor
is designated as Channel 3, and
the passenger side as Channel 4.
Set the channel selector switch
according to the video display
screen being viewed. The message, “To listen to this monitor tune your
headphones to Channel 3 (or 4)”
displays for five seconds then
disappears when the video display
screen is turned on.
OFF/ON (Power):
Turn the power
switch located on the earpiece to
turn the wireless headphones on or
off. Each headphone has a light to
indicate ON. If the light does not
come on, the batteries may need
to be replaced. See “Battery
Replacement” underRear Seat
Entertainment (RSE) System
(Overhead) on page 7‑32 orRear
Seat Entertainment (RSE) System
(Headrest DVD) on page 7‑42 for
more information.
The headphones shut off
automatically if the RSE system
is turned off or if the headphones
are out of range of the transmitter
for more than three minutes.