Black plate (40,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-40 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Black plate (42,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-42 Infotainment System
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Entertainment
(RSE) System
(Headrest DVD)
Vehicles with an RSE system
include two head restraint video
display screens with integrated
DVD players, auxiliary inputs,
two wireless headphones, and a
remote control. This system works
independently from the vehicle's
Overhead DVD RSE system. See
Rear Seat Entertainment (RSE)
System (Overhead) on page 7‑32
orRear Seat Entertainment (RSE)
System (Headrest DVD) on
page 7‑42 for information about the
Overhead DVD RSE system. The vehicle has a feature called
Retained Accessory Power (RAP).
With RAP, the RSE system can be
played even after the ignition is
turned off. See
Retained Accessory
Power (RAP) on page 9‑25 for more
information.
Video Display Screens
The video display screens are
located on the back of each head
restraint. Notice:
Avoid directly touching
the video screen, as damage can
occur. See “Cleaning the Video
Screens” later in this section for
more information.
Using the RSE System
DVD Player: The loading slot for
the DVD player is located at the
top of the head restraint. Insert the
disc partially into the loading slot
with the printed side facing the rear
of the vehicle. The DVD player
automatically draws the disc in,
“Loading” displays on the screen
Black plate (44,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-44 Infotainment System
STOPc:Press once to stop
playing a DVD.
There is a pre-stop feature for DVD
and video CD only. This feature
resumes playback of the disc where
it was stopped. Press the stop
button once during disc playback
and
cdisplays on the DVD startup
screen. This icon disappears after a
few seconds. Press the stop button
a second time, or eject the disc, to
cancel the pre-stop feature and to
clear the disc position memory.
SOURCE: Press to select between
Monitor 3, Monitor 4, or the
AV INPUT.
Each video display screen can be
adjusted independently, as well as
display information from both DVD
players and both A/V inputs. Infrared Remote Sensor:
Located
in the top center of the video display
screen. Do not block the signal from
the remote to the sensor.
Infrared Transmitters: Located in
the top center of the video display
screen. Do not block the signal from
the headphones to the transmitter.
Video Display Screen: Located on
the back of each headrest.
AV OUTPUT (Audio/Video Output
Jack): Located on the lower left
side of the screen and is identified
on the video screen panel as the AV
OUTPUT.
Headphone Jack: Wired
headphones can be plugged
into the headphone jack with
one-eighth inch stereo plugs. AV INPUT: (Audio/Video Input
Jack):
The audio/video input jack
is located below the video display
screen and allows viewing of
auxiliary sources such as portable
DVD players, game stations,
or video cameras, on each screen..Video Input —The yellow
connector is used for video
input.
.L Audio —The white connector
is used for the left side audio.
.R Audio —The red connector is
used for the right side audio.
Level Lock and Release Latch:
The viewing angle of the video
screen can be adjusted by releasing
the latch and gently moving the
screen. Then lock it into a secure
position.
Black plate (45,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-45
Vehicle Speakers
Audio from the DVD player or an
auxiliary device can be heard
through the vehicle speakers or the
wireless/wired headphones, while
the radio is tuned to one of the
six frequencies selected on the
Sound Around portion of the
system’s remote control. See
“Remote Control” later in this
section.
Only one audio source can be heard
through the vehicle’ s speakers at a
time. The audio source being used
is specified by the A/V (audio/video)
source selected on the driver side
head restraint video display screen.
To turn the RSE system audio
output to the vehicle’s speakers,
press Sound Around ON, on the
system’ s remote control. The
audio from the RSE system can be
heard through the wireless/wired
headphones and the vehicle’s
speakers at the same time. The volume on the radio can vary
when switching between the radio,
CD, DVD, MP3, or an auxiliary
device.
Wireless Headphones
The two wireless headphones
included with the Headrest DVD
RSE system will only work with the
Headrest DVD RSE system and are
marked for channel 3 and 4. The
wireless headphones must be
used within a line of sight of the
transmitter that is located above the
video display screen.
3‐4 Channel Selector:
This is
located on the right earpiece.
Either Channel 3 or 4 can be
selected with the channel
selector. The driver side monitor
is designated as Channel 3, and
the passenger side as Channel 4.
Set the channel selector switch
according to the video display
screen being viewed. The message, “To listen to this monitor tune your
headphones to Channel 3 (or 4)”
displays for five seconds then
disappears when the video display
screen is turned on.
OFF/ON (Power):
Turn the power
switch located on the earpiece to
turn the wireless headphones on or
off. Each headphone has a light to
indicate ON. If the light does not
come on, the batteries may need
to be replaced. See “Battery
Replacement” underRear Seat
Entertainment (RSE) System
(Overhead) on page 7‑32 orRear
Seat Entertainment (RSE) System
(Headrest DVD) on page 7‑42 for
more information.
The headphones shut off
automatically if the RSE system
is turned off or if the headphones
are out of range of the transmitter
for more than three minutes.
Black plate (50,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-50 Infotainment System
To use the OSD menus while using
the DVD player or an auxiliary
device:
1. Press the SETUP button on theremote control to display the
icons and pages on the display
screen.
2. Select the desired page by using the left/right navigation arrows to
move the cursor.
3. Press the SETUP button again on the remote control to cancel
use of the setup display.
Not all DVDs support all of the
feature defaults in the setup menus.
If a feature is not supported, the
defaults are provided by the DVD
media.
To set the language for the OSD:
1. Press the SETUP button on the remote control.
2. Use the left/right navigation arrows to navigate the General
Setup Page, then use the down
navigation arrow to select the
OSD language. 3. Press the right navigation arrow
and then use the up/down
navigation arrows to select
English, French, or Spanish.
To set the TV display:
1. Press the SETUP button on the
remote control.
2. Use the left/right navigation arrows to navigate the General
Setup Page. 3. Press the down navigation arrow
to select TV Display sub-menu
and to adjust the screen setting.
4. Press the right navigation arrow and then use the up/down
navigation arrows to select a
display option.
The display options are:
.Normal/PS (Pan and Scan):
This displays the wide
picture on the screen with a
portion of the left and right
sides removed.
.Normal/LB (Letter-Box):
This displays the wide
picture with black bands
on the upper and lower
portions of the screen.
.Wide (16:9): This option is
chosen if the video screen
panel is wide screen.
5. Press ENTER on the remote control to confirm the screen.
Black plate (56,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-56 Infotainment System
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to
(dual control) or a different source.
For example, rear seat passengers
can listen to and control a CD
through the headphones, while the
driver listens to the radio through
the speakers. The rear seat
passengers have control of the
volume for each set of headphones.
The radio functionality is controlled
by both the RSA and the front radio,
only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
band on the other system.RSA functions can be operated
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system allows the rear
speakers to continue playing even
when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input (if
available), located below the RSA.
Turn the iPod on, then choose the
auxiliary input with the RSA SRCE
button. An iPod
®or portable audio
device can be connected to the front
auxiliary jack or the USB port.
P(Power): Press thePbutton to
turn RSA on and off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this
button to switch between the radio
(AM/FM), XM™ (if equipped),
CD, and if the vehicle has these
features, DVD, USB, auxiliary jack,
and rear auxiliary.
Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-58 Infotainment System
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the buttons located on the
navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7‑4 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Navigation Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system. 3. Press and hold for more than
two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the
CD/DVD Disc. See CD/DVD Player
on page 7‑18.
w(Tuning Knob): Turn to go to
the next or previous frequency or
disc track or chapter. See CD/DVD
Player on page 7‑18 orMP3 on
page 7‑28 for more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7‑18, MP3 on page 7‑28,
and Auxiliary Devices on page 7‑30
for more information. FAV (Favorite):
Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7‑4.
5(Phone): SeeOnStar Overview
on page 14‑1 (if equipped)
and Bluetooth on page 7‑100
(if equipped) for more information.
e(Sound): Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y/z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y/©or¨/z(Seek/Scan)
(Previous/Next): Press the up
or down arrows to go to the next
or previous station. Press and
hold either arrow for more than
two seconds. The radio goes to a
station, plays for a few seconds,
then goes to the next station.
Black plate (93,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-93
Brightness/Contrast/Mode
Press this screen button to change
the brightness, contrast, and mode
of the display.
](Brightness):Press + or−to
increase or decrease the brightness
of the screen.
_(Contrast): Press + or−to
increase or decrease the contrast of
the screen.
Auto (Automatic): Press so the
system can automatically adjust the
screen background depending on
exterior lighting conditions. Night:
Press to make the map
background darker.
Day: Press to make the map
background brighter.
Rear Vision Camera (If Equipped)
Rear Camera Options: Press to
display options available.
The available options are:
Video: Press to turn on or off.
Symbols: Press to turn on or off.
Guiding Lines: Press to turn on
or off. For more information about the Rear
Vision Camera, see
Rear Vision
Camera (RVC) on page 9‑47 in the
vehicle owner manual.
Rear Display(s)
Press the Rear Display(s) screen
button to allow the choice of
sources for rear display between
front disc, rear aux, or usb,
if connected.