Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
13-8 Customer Information
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service (U.S.
and Canada)
In the United States or Canada, call
1-800-882-1112.
Text Telephone (TTY), U.S. only,
call
1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-25
Active Fuel Management
®. . . . . 9-27
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-68
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-21
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-3
Air Cleaner/Filter, Engine . . . . . 10-14
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-40
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-42
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-33
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-35
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-33 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-34
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-31
Where Are the Airbags? . . . . . . 3-29
Airbags Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-40
System Check . . . . . . . . . . . . . . . . 3-27
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 9-34, 10-27
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna Rear Side Window . . . . . . . . . . . . 7-17
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-36
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-34
Warning Light . . . . . . . . . . . . . . . . . 5-19 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-96
Interior . . . . . . . . . . . . . . . . . . . . . . 10-99
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Audio Players CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Audio System Radio Reception . . . . . . . . . . . . . . 7-17
Rear Seat (RSA) . . . . . . . . . . . . . 7-56
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-18
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-6
Level Control . . . . . . . . . . . . . . . . . 9-40
Automatic Transmission . . . . . . . 9-29 Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Manual Mode . . . . . . . . . . . . . . . . . 9-32
Shift Lock ControlFunction Check . . . . . . . . . . . 10-30
Auxiliary Devices . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-28
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-28
Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-3
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-15
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Compressor Kit, TireSealant . . . . . . . . . . . . . . . . . . . . . . 10-67
Configure Menu . . . . . . . . . . . . . . . 7-81
Connections, OnStar
®. . . . . . . . . 14-4
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-40
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . . . 10-15 Engine Messages . . . . . . . . . . . . 5-31
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-14
Cruise Control . . . . . . . . . . . . . . . . . 9-41
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1 Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-18
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-97
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-5
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Destination, Navigation . . . . . . . . 7-66
Devices, Auxiliary . . . . . . . . . . . . . 7-30
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9 Door
Ajar Messages . . . . . . . . . . . . . . . 5-30
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems All-Wheel Drive . . . . . . . 9-34, 10-27
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-24
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-57
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-22
Highway Hypnosis . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-14
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-15
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51Additives . . . . . . . . . . . . . . . . . . . . . 9-52
E85 (85% Ethanol) . . . . . . . . . . . 9-53
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-56
Filling the Tank . . . . . . . . . . . . . . . 9-54
Fuels in Foreign Countries . . . . 9-52
Gasoline Specifications . . . . . . . 9-52
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Management, Active . . . . . . . . . . 9-27
Recommended . . . . . . . . . . . . . . . 9-51
Requirements, California . . . . . 9-52
System Messages . . . . . . . . . . . . 5-33
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Full-Size Spare Tire . . . . . . . . . . 10-87
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-43G
Garage Door Opener . . . . . . . . . . 5-46Programming . . . . . . . . . . . . . . . . . 5-46
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-52
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-32
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . 7-94
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-8
H
Hazard Warning Flashers . . . . . . . 6-7
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-33
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-6
Bulb Replacement . . . . . . . . . . 10-35
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-35
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-5
Lamps On Reminder . . . . . . . . . 5-23
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-17
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-24
High-Beam On Light . . . . . . . . . . . 5-23
High-Speed Operation . . . . . . . . 10-53
Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
INDEX i-11
SeatsHead Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-7
Heated, Rear . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-3
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Power Adjustment, Front . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . . 3-4
Second Row . . . . . . . . . . . . . . . . . . . 3-9
Third Row Seat . . . . . . . . . . . . . . . 3-14
Second Row Seats . . . . . . . . . . . . . 3-9
Secondary Latch System . . . . . 10-85
Securing Child
Restraints . . . . . . . . 3-58, 3-61, 3-62
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Security, OnStar
®. . . . . . . . . . . . . . 14-2
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-16 Service (cont'd)
Maintenance Records . . . . . . .11-16
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-18
Scheduling Appointments . . . 13-14
Servicing the Airbag . . . . . . . . . . . 3-40
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-30
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-26
Out of Park . . . . . . . . . . . . . . . . . . . 9-27
Side Blind Zone Alert . . . . . . . . . . 9-45
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-7
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 5-20
System . . . . . . . . . . . . . . . . . . . . . . . 9-37
Start Assist, Hills . . . . . . . . . . . . . . 9-36
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-30
Starting the Engine . . . . . . . . . . . . 9-23
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-22
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-13
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-3
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
i-12 INDEX
Storing the Tire Sealantand Compressor Kit . . . . . . . . . 10-74
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-14
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-61
System Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-3
System Needs Service, If . . . . . . 7-96
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-15
Immobilizer . . . . . . . . . . . . . . . . . . . 2-15
Third-Row Seats . . . . . . . . . . . . . . . 3-14
Throttle, Adjustable . . . . . . . . . . . . 9-21 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires
Buying New Tires . . . . . . . . . . . 10-60
Chains . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-74
Designations . . . . . . . . . . . . . . . 10-48
Different Size . . . . . . . . . . . . . . . 10-62
Full-Size Spare . . . . . . . . . . . . . 10-87
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-55
Inspection . . . . . . . . . . . . . . . . . . 10-58
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Pressure . . . . . . . . . . . . . . . . . . . . 10-53
Pressure Light . . . . . . . . . . . . . . . . 5-21
Pressure Monitor System . . . 10-54
Rotation . . . . . . . . . . . . . . . . . . . . 10-58
Sealant andCompressor Kit . . . . . . . . . . . 10-67
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-74 Tires (cont'd)
Secondary Latch System . . . 10-85
Sidewall Labeling . . . . . . . . . . . 10-47
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-49
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-64
Wheel Replacement . . . . . . . . 10-64
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-59
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-33
Tow/Haul Mode Light . . . . . . . . . . 5-20
Towing Driving Characteristics . . . . . . . . 9-57
Equipment . . . . . . . . . . . . . . . . . . . . 9-64
General Information . . . . . . . . . . 9-57
Recreational Vehicle . . . . . . . . 10-93
Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
i-14 INDEX
Washer Fluid . . . . . . . . . . . . . . . . . 10-23
Washer Fluid Messages . . . . . . . 5-37
WheelsAlignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-64
Different Size . . . . . . . . . . . . . . . 10-62
Replacement . . . . . . . . . . . . . . . 10-64
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-59
Where to Put the Restraint . . . . 3-49
Windows . . . . . . . . . . . . . . . . . . . . . . 2-19 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Wiper Blade Replacement . . . . 10-31
Wipers Rear Washer . . . . . . . . . . . . . . . . . . 5-5