
Black plate (45,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-45
Vehicle Speakers
Audio from the DVD player or an
auxiliary device can be heard
through the vehicle speakers or the
wireless/wired headphones, while
the radio is tuned to one of the
six frequencies selected on the
Sound Around portion of the
system’s remote control. See
“Remote Control” later in this
section.
Only one audio source can be heard
through the vehicle’ s speakers at a
time. The audio source being used
is specified by the A/V (audio/video)
source selected on the driver side
head restraint video display screen.
To turn the RSE system audio
output to the vehicle’s speakers,
press Sound Around ON, on the
system’ s remote control. The
audio from the RSE system can be
heard through the wireless/wired
headphones and the vehicle’s
speakers at the same time. The volume on the radio can vary
when switching between the radio,
CD, DVD, MP3, or an auxiliary
device.
Wireless Headphones
The two wireless headphones
included with the Headrest DVD
RSE system will only work with the
Headrest DVD RSE system and are
marked for channel 3 and 4. The
wireless headphones must be
used within a line of sight of the
transmitter that is located above the
video display screen.
3‐4 Channel Selector:
This is
located on the right earpiece.
Either Channel 3 or 4 can be
selected with the channel
selector. The driver side monitor
is designated as Channel 3, and
the passenger side as Channel 4.
Set the channel selector switch
according to the video display
screen being viewed. The message, “To listen to this monitor tune your
headphones to Channel 3 (or 4)”
displays for five seconds then
disappears when the video display
screen is turned on.
OFF/ON (Power):
Turn the power
switch located on the earpiece to
turn the wireless headphones on or
off. Each headphone has a light to
indicate ON. If the light does not
come on, the batteries may need
to be replaced. See “Battery
Replacement” underRear Seat
Entertainment (RSE) System
(Overhead) on page 7‑32 orRear
Seat Entertainment (RSE) System
(Headrest DVD) on page 7‑42 for
more information.
The headphones shut off
automatically if the RSE system
is turned off or if the headphones
are out of range of the transmitter
for more than three minutes.

Black plate (46,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-46 Infotainment System
VOL0(Volume):Use to adjust
the volume on the headphones.
Notice: Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will
not be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
Remote Control
To use the remote control, aim at
the remote sensor located on top
center of the video display screen
and press the desired button. Objects blocking the line-of-sight
can affect the function of the
remote control. Direct or very bright
light can affect the ability of the
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need
to be replaced. See
“Battery
Replacement” following this section.
The remote control provided with
the Headrest DVD RSE system, is
not a universal remote control and
will not control other equipment.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place. Remote Control ButtonsPOWER:
Press to turn the
Headrest DVD RSE system on
and off.
SOURCE: Press to select between
Monitor 3, Monitor 4, or AV INPUT.
Any video equipment connected
to the AV inputs automatically
overrides the source selection.

Black plate (54,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-54 Infotainment System
Selecting Folders and Songs
When an MP3 disc is inserted in
the player, the navigation screen
appears. The folders and songs can
be changed by navigating through
the file system. The DVD player
plays the songs in the order they
were burned to the disc.
1. Press STOP if a disc is playing.Press the up or down navigation
arrows on the remote control to
go through the folder list on the
left side of the screen. 2. Press ENTER when the desired
folder is highlighted.
3. Press the up or down navigation arrows to go through the song
list and highlight the desired
song. Press ENTER to begin the
playback of the selected song.
Skipping a Song
NEXT: Press to go to the
next song.
PREV (Previous): Press to return
to the beginning of the song that is
currently playing. Press PREV twice
to go to the previous song.
Selecting a Play Mode
The order the songs are played can
be temporarily chosen on a disc.
The FOLDER play mode is the
default. Press the REPEAT button to
access the play mode options. The play mode options are:
.Single
—Play a selected song.
.Folder —Play the folder in the
order the songs were recorded.
.Shuffle —Play the songs in
random order, from within the
selected folder.
Using the REPEAT Feature
REPEAT: Press to change between
Repeat One and Repeat Folder.
.Repeat One —Repeats the
song that is playing.
.Repeat Folder —Repeats the
folder that is playing.

Black plate (55,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-55
Tips and Troubleshooting Chart
ProblemRecommended Action
IR Sensor
Inoperative
.Check that the batteries are good in the remote control.
.Check that the remote Control IR Sensor is not blocked.
.Aim the remote control toward the IR Sensor being
controlled.
.Select the correct screen, 3 or 4.
No picture
.Check that the correct video input mode is selected.
.Check that the video cable is plugged into the jack
securely.
No Sound
.Check that the correct audio input mode is selected.
.Check that the audio cable is securely plugged into
the jack.
Cleaning the Video Screens
The video display screens are
made of a specially coated glass
and can be scratched or damaged
by abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft, lint-free,
cotton cloth that has been slightly dampened with warm water. Dry the
screens by wiping with a clean dry
cotton cloth.
Cleaning the Components
Use care when touching or cleaning
the components such as the DVD
player or the discs.Do not use DVD lens cleaners for
DVD players because the lens of
the DVD optics can become
contaminated by lubricants.
Handle CDs and DVDs carefully.
Store them in their original cases or
other protective cases and away
from direct sunlight and dust. The
DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.
Do not touch the bottom side of a
CD or DVD while handling it; this
could damage the surface. Pick up
CDs or DVDs by grasping the outer
edges or the edge of the hole and
the outer edge.

Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-59
NAV (Navigation):Press to view
the vehicle's current position on the
map screen. Each press of this
button cycles through Full Map and
the tab that displays the current
audio source (AM, FM, XM
(if equipped), CD, etc.). Full Map
displays the screen in full map view.
Selecting the audio tab splits the
screen between the map screen
and the current audio source
screen menu.
RPT (Repeat): Press to repeat the
last voice guidance prompt.
DEST (Destination): Press to
access the Destination Entry
screen. From this screen, you can
select from several options to plan a
route by entering destination points.
CONFIG (Configure): Press to
adjust several of the system's
features and preferences.Touch-Sensitive Screen
Buttons
Touch-sensitive screen buttons are
located on the screen. When a
screen button has been selected, a
beep sounds. Screen buttons are
highlighted when a feature is
available.
Alpha-Numeric Keyboard
Letters of the alphabet, symbols,
punctuation, and numbers, when
available, displays on the navigation
screen as an alpha or numeric
keyboard. The alpha keyboard
displays when the system requires
entry of a city or street name.
All characters are touch-sensitive
screen buttons. Press a character to
select it.
A-Y (Accent Alphabet): Select to
enter letters with accent symbols.
This button may toggle to A-Z. A-Z (Alphabet):
Select to enter
letters from the alphabet. This
button may toggle to A-Y.
0-9 (Numbers): Select to enter
numbers.
U(Space): Select to enter a
space between characters or the
words of a name.
Backspace: Select if an incorrect
character has been entered.
To make name entries easier,
the system only highlights the
characters that can follow the last
one entered. For example, if a Z is
entered, a T may not be available
for selection.
If a name does not display after
entry, it may need to be entered
differently or the map DVD disc
may not contain that information.
See Maps on page 7‑60 for more
information.

Black plate (66,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-66 Infotainment System
3-D Lane Guidance
Some major metropolitan areas may
include a 3-D lane guidance feature
for highway exits and junctions. This
feature gives you an enhanced
representation of the exits and
junctions on the route.Dual Mode
This dual screen symbol displays
when the screen is in dual mode.
Dual mode displays the route on
half of the screen and a maneuver
or Interstate Exit list on the other
half. The Interstate Exit list advises
of approaching exits. Press this
screen button to switch between
dual screen and full screen which
displays the entire route.
Auto Reroute
When a destination is set but is off
the planned route, the system
automatically plans a new route and
begins to reroute. The new route is
highlighted on the screen.
Destination
Press DEST to access the
Destination Entry screen. From this
screen, you can select from several
options to plan a route by entering
destination points.
To enter a destination, choose from
one of the following destination
entry methods:
Address Entry
2Address Entry:
Enter either a
city or street to use the address
entry destination method.

Black plate (67,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-67
To enter a destination by inputting
the city name first:
1. Press DEST.
2. Select
2(Address Entry).
3. Select the state/province screen button, if needed, to change the
current state or province. A list
of all of the available states and
provinces appear. Select the
state or province.
4. Once a state or province has been selected the City name
category is automatically
selected for entry. Enter the City Name or press the
Last 5 Cities screen button.
The Last 5 Cities screen
displays a list of the last five city
names that had been entered.
Select a city from the list and it
appears in the City name area.
If using the alpha keyboard,
finish entering the city name.
If five or fewer names are
available, a list displays.
If more than five are available,
the List screen button displays a
number. This number represents
the number of available cities.
Press this button to view the list
and select a city.
5. Once a city has been selected the Street name category is
automatically selected for entry.
Start entering the street name.
If five or fewer names are
available, a list displays.
If more than five are available,
the List screen button displays a number. This number represents
the number of available streets.
Press this button to view the list.
6. Once a street has been selected, press House to enter
the house number. The system
displays the house number
range that is available for the
street.
7. Press GO. The map screen, with the destination marked displays.
8. Select the route preference for Fastest, Shortest, or Other. The
system calculates and highlights
the route.
9. Press Start Guidance. The route is now ready to be started.
See “Getting Started on Your
Route” in this section for more
information.

Black plate (68,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-68 Infotainment System
To enter a destination by entering
the street name first:
1. Press DEST.
2. Select
2.
3. Select the state/province screen button, if needed, to change the
current state or province. A list
of all of the available states and
provinces appear. Select the
state or province.
4. Select Street and start entering the street name or press the
Last 5 Streets screen button.
If the street name is common,
the city might need to be entered
first.
The Last 5 Streets screen
displays a list of the last
five street names that had been
entered. Select a street from the
list and it appears in the Street
name area.
If using the alpha keyboard,
finish entering the street
name. If five or fewer names are available, a list displays.
If more than five are available,
the List screen button displays a
number. This number represents
the number of available streets.
Press this button to view the list
and select a street.
5. Once a street has been selected, select House to enter
the house number. The system
displays the house number
range that is available for the
street.
6. Once the house number is selected, the city name
automatically populates. If there
is more than one city available
for selection, a list of cities
display. Select the city.
7. Press GO. The map screen, with the destination marked displays.
8. Select the route preference for Fastest, Shortest, or Other. The
system calculates and highlights
the route. 9. Press Start Guidance. The route
is now ready to be started.
See “Getting Started on Your
Route” in this section for more
information.
To enter a destination by entering a
cross street:
1. Press DEST.
2. Press
2.
3. Select the state/province screen button, if needed, to change the
current state or province. A list
of all of the available states and
provinces appear. Select the
state or province.
4. Select Street and start entering the street name or press the
Last 5 Streets screen button.
If the street name is common,
the city might need to be entered
first.