2012 CADILLAC ESCALADE phone

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
2012 Cadillac Escalade/Escalade ESV Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and Maintenance . . . . . . . . . . . . . . . . 1-21
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8 Safety Belts . . . . . . . . . . . . . . . . . . 3-17
Airbag System . . . . . . . . . . . . . . . . 3-27
Child Restraints . . . . . . . . . . . . . . 3-43
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-8
Lighting Features . . . . . . . . . . . . . . 6-9 Infotainment System
. . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Audio Players . . . . . . . . . . . . . . . . 7-18
Rear Seat Infotainment . . . . . . . 7-32
Navigation . . . . . . . . . . . . . . . . . . . . 7-58
Voice Recognition . . . . . . . . . . . . 7-97
Phone . . . . . . . . . . . . . . . . . . . . . . . 7-100
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-21
Engine Exhaust . . . . . . . . . . . . . . 9-28
Automatic Transmission . . . . . . 9-29
Drive Systems . . . . . . . . . . . . . . . . 9-34
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-34
Ride Control Systems . . . . . . . . 9-37

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
1-16 In Brief
This is the highest attainable
range with all lower gears
accessible. As an example,
when 5 (Fifth) gear is selected,
1 (First) through 5 (Fifth) gears
are available.
2. Press the plus/minus buttons, located on the steering column
shift lever, to select the desired
range of gears for current driving
conditions. See Manual Mode on
page 9‑32.
While using DSC, cruise control and
the tow/haul mode can be used.
Grade Braking is not available when
DSC is active. See Tow/Haul Mode
on page 9‑33.Vehicle Features
Radio(s)
This vehicle's radio is part of the
navigation system. See Infotainment
on page 7‑2.
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has a
wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the XM
service.
For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
Also, see Satellite Radio on
page 7‑15.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate,
and a USB port located on the
instrument panel and in the center
console. External devices such
as iPod
®, laptop computers,
MP3 players, CD changers, USB
storage device, etc. can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input jack or the
USB port depending on the audio
system.
See Auxiliary Devices on page 7‑30
or CD/DVD Player on page 7‑18 for
further information.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.

Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
In Brief 1-17
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, seeBluetooth
on page 7‑100.
Mobile Apps
Mobile apps are available for
download through iTunes®to then
access the iPhone®App Store
and Google™ Marketplace for
Android™. Search for the apps to
download. The apps are free of
charge; however, the myCadillac
app requires the user to link their
own vehicle and OnStar MyLink
requires an active OnStar
subscription.
Steering Wheel Controls
If available, some audio controls
can be adjusted at the steering
wheel.
w: Press to go to the next
favorite radio station, track on a
CD, or folder on an iPod
®or USB
device.
c/x: Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod
®or
USB device. Press to reject an
incoming call, or to end a call.
b/g: Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar
®or Bluetooth systems,
if equipped.
+
e: Press to increase volume.
−
e: Press to decrease volume.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the DVD, front auxiliary,
and rear auxiliary.
¨: Press to seek the next radio
station, the next track or chapter
while sourced to the CD or DVD
slot, or to select tracks and folders
on an iPod or USB device.
For more information, see Steering
Wheel Controls on page 5‑2.

Black plate (20,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
1-20 In Brief
Rear Vision
Camera (RVC)
If available, the RVC displays a view
of the area behind the vehicle on
the navigation screen when the
vehicle is shifted into R (Reverse).
Once shifted out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
after a delay.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
SeeRear Vision Camera (RVC) on
page 9‑47.
Ultrasonic Parking Assist
If available, Ultrasonic Rear Parking
Assist (URPA) system uses sensors
on the rear bumper to assist with
parking and avoiding objects while
in R (Reverse). It operates at
speeds less than 8 km/h (5 mph).
URPA uses audible beeps to
provide distance and system
information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See Ultrasonic Parking Assist on
page 9‑43 for more information.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets located:
.Inside the floor console
storage bin.
.On the rear of the floor console.
.In the rear cargo area on the
passenger side.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
See Power Outlets on page 5‑8.

Black plate (41,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Seats and Restraints 3-41
In addition, the vehicle may have
a passenger sensing system
for the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or
trim designed for a different
vehicle. Any object, such as
an aftermarket seat heater or
a comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing systemfrom properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑35.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See
Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑62 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
5-6 Instruments and Controls
Compass variance is the difference
between the earth's magnetic north
and true geographic north. If the
compass is not set to the zone
where you live, the compass may
give false readings. The compass
must be set to the variance zone in
which the vehicle is traveling.
To adjust for compass variance, use
the following procedure:
Compass Variance (Zone)
Procedure
1. Do not set the compass zonewhen the vehicle is moving. Only
set it when the vehicle is in
P (Park).
Press the vehicle information
button until PRESS
VTO
CHANGE COMPASS ZONE
displays.
2. Find the vehicle's current location and variance zone
number on the map.
Zones 1 through 15 are
available.
3. Press the set/reset button to scroll through and select the
appropriate variance zone.
4. Press the trip/fuel button until the vehicle heading, for
example, N for North, is
displayed in the DIC. 5. If calibration is necessary,
calibrate the compass. See
“Compass Calibration
Procedure” following.
Compass Calibration
The compass can be manually
calibrated. Only calibrate the
compass in a magnetically clean
and safe location, such as an
open parking lot, where driving the
vehicle in circles is not a danger.
It is suggested to calibrate away
from tall buildings, utility wires,
manhole covers, or other industrial
structures, if possible.
If CAL should ever appear in the
DIC display, the compass should be
calibrated.
If the DIC display does not show a
heading, for example, N for North,
or the heading does not change
after making turns, there may be a
strong magnetic field interfering with
the compass. Such interference
may be caused by a magnetic CB
or cell phone antenna mount, a

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
5-8 Instruments and Controls
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets located:
.Inside the floor console
storage bin.
.On the rear of the floor console.
.In the rear cargo area on the
passenger side.
Remove the cover to use and
replace when not in use.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
{WARNING
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Notice: Leaving electrical
equipment plugged in for an
extended period of time while
the vehicle is off will drain the
battery. Always unplug electrical
equipment when not in use and
do not plug in equipment that
exceeds the maximum 20 ampere
rating. Certain power accessory plugs
may not be compatible with the
accessory power outlet and could
overload adapter or vehicle fuses.
If a problem is experienced, see
your dealer.
When adding electrical equipment,
be sure to follow the proper
installation instructions included
with the equipment. Do not
use equipment exceeding the
maximum amperage rating of
20 amperes. See
Add-On Electrical
Equipment on page 9‑68.
Notice: Hanging heavy
equipment from the power outlet
can cause damage not covered
by the vehicle warranty. The
power outlets are designed for
accessory power plugs only, such
as cell phone charge cords.

Black plate (51,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Instruments and Controls 5-51
7. Immediately release the buttonwhen the garage door moves.
The indicator light will blink
rapidly until programming is
complete.
8. Press and release the same button again. The garage door
should move, confirming that
programming is successful and
complete.
To program another Fixed Code
device such as an additional garage
door opener, a security device,
or home automation device, repeat
Steps 1-8, choosing a different
button in Step 6 than what was used
for the garage door opener.Universal Remote System
Operation
Press and hold the appropriate
button for at least half of a second.
The indicator light will come on
while the signal is being transmitted.
Reprogramming Universal
Home Remote Buttons
Any of the three buttons can be
reprogrammed by repeating the
instructions.
Erasing Universal Home
Remote Buttons
The programmed buttons should be
erased when the vehicle is sold or
the lease ends. To erase either Rolling Code or
Fixed Code settings on the
Universal Home Remote device:
1. Press and hold the two outside
buttons at the same time for
approximately 20 seconds, until
the indicator lights, located
directly above the buttons, begin
to blink rapidly.
2. Once the indicator lights begin to blink, release both buttons. The
codes from all buttons will be
erased.
For help or information on the
Universal Home Remote System,
call the customer assistance phone
number under Customer Assistance
Offices (U.S. and Canada) on
page 13‑5 orCustomer Assistance
Offices (Mexico) on page 13‑6.