Black plate (2,1)Cadillac Escalade EXT Owner Manual - 2012
11-2 Service and Maintenance
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Notice:Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions. Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required
Services
‐Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑16.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑51.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required Services
‐
Severe are for vehicles that are:
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.
{WARNING
Performing maintenance
work can be dangerous and can
cause serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10‑3.
Black plate (12,1)Cadillac Escalade EXT Owner Manual - 2012
13-12 Customer Information
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an
extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Cadillac dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
E-mail
[email protected]
Cadillac reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Black plate (11,1)Cadillac Escalade EXT Owner Manual - 2012
INDEX i-11
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4Fluid, Power . . . . . . . . . . . . . . . . 10-23
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-15
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-34
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-12
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-15
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-25
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-45
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-12
System Needs Service, If . . . . . . 7-78T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Taillamps Bulb Replacement . . . . . . . . . . 10-34
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-17 Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Throttle, Adjustable . . . . . . . . . . . . 9-23
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-57
Chains . . . . . . . . . . . . . . . . . . . . . . 10-62
Changing . . . . . . . . . . . . . . . . . . . 10-64
Designations . . . . . . . . . . . . . . . 10-46
Different Size . . . . . . . . . . . . . . . 10-59
Full-Size Spare . . . . . . . . . . . . . 10-75
If a Tire Goes Flat . . . . . . . . . . 10-62
Inflation Monitor System . . . . 10-52
Inspection . . . . . . . . . . . . . . . . . . 10-55
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure . . . . . . . . . . . . . . . . . . . . 10-51
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-51
Rotation . . . . . . . . . . . . . . . . . . . . 10-55
Secondary Latch System . . . 10-73 Tires (cont'd)
Sidewall Labeling . . . . . . . . . . . 10-45
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-47
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-59
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-61
Wheel Replacement . . . . . . . . 10-61
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-56
Top-Box Storage . . . . . . . . . . . . . . . . 4-2
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-35
Tow/Haul Mode Light . . . . . . . . . . 5-19
Towing Driving Characteristics . . . . . . . . 9-57
Equipment . . . . . . . . . . . . . . . . . . . . 9-64
General Information . . . . . . . . . . 9-57
Recreational Vehicle . . . . . . . . 10-81
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-61
Trailer Sway Control (TSC) . . . 9-67
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-80
Traction
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-20
Trailer Sway Control (TSC) . . . . . . . . . . 9-67
Black plate (12,1)Cadillac Escalade EXT Owner Manual - 2012
i-12 INDEX
Trailer Towing . . . . . . . . . . . . . . . . . 9-61
TransmissionAutomatic . . . . . . . . . . . . . . . . . . . . . 9-31
Fluid, Automatic . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-22
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Turn Signal Bulb Replacement . . . . . . . . . . 10-34
U
Ultrasonic Parking Assist . . . . . . 9-45
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-59
Universal Remote System . . . . . 5-44 Operation . . . . . . . . . . . . . . . . . . . . . 5-49
Programming . . . . . . . . . . . . . . . . . 5-44
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-16
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Personalization . . . . . . . . . . . . . . . 5-36
Positioning . . . . . . . . . . . . . . . . . . . 7-77
Reminder Messages . . . . . . . . . . 5-35
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-16
Towing . . . . . . . . . . . . . . . . . . . . . . 10-80
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-49
Vehicle Identification Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Voice Recognition . . . . . . . . . . . . . 7-79
W
Warning
Brake System Light . . . . . . . . . . . 5-18
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-7
Washer Fluid . . . . . . . . . . . . . . . . . 10-23
Washer Fluid Messages . . . . . . . 5-35
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-61
Different Size . . . . . . . . . . . . . . . 10-59
Replacement . . . . . . . . . . . . . . . 10-61
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-56
Where to Put the Restraint . . . . 3-39
Windows . . . . . . . . . . . . . . . . . . . . . . 2-22 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Wiper Blade Replacement . . . . 10-31