Black plate (4,1)Cadillac Escalade EXT Owner Manual - 2012
14-4 OnStar
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also
be controlled from a cell phone
through the OnStar mobile app. See
www.onstar.com for coverage maps.
Hands-Free Calling
1. PushX. System responds:
“OnStar ready.”
2. Say “Dial.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Retrieve My Number
1. PushX. System responds:
“OnStar ready.”
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
PushX. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. PushX. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. “System
responds: ”About to store
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
Place a Call Using a Stored
Number
1. PushX. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Verify Minutes and Expiration
PushXand say “minutes” then
“verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
With an iPhone®or
Android™-based mobile device, an
OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Black plate (5,1)Cadillac Escalade EXT Owner Manual - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca
(Canada); contact OnStar at
1-888-4-ONSTAR (1‐888‐466‐7827)
or TTY 1‐877‐248‐2080; or
push
Qto speak with an Advisor.
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Black plate (7,1)Cadillac Escalade EXT Owner Manual - 2012
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed to
respond in French or Spanish.
Push
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-27
Active Fuel Management
®. . . . . 9-30
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-67
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-23
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-3
Air Cleaner/Filter, Engine . . . . . 10-14
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-30
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-32
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-26
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-25
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
Where Are the Airbags? . . . . . . 3-21
Airbags Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-13
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-30
System Check . . . . . . . . . . . . . . . . 3-19
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-16
All-Wheel Drive . . . . . . . . . 10-27, 9-36
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-18
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-16
Alarm System Messages . . . . . 5-34
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-36
Warning Light . . . . . . . . . . . . . . . . . 5-19 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-82
Interior . . . . . . . . . . . . . . . . . . . . . . 10-85
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Audio Players CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Audio System Fixed Mast Antenna . . . . . . . . . . 7-18
Radio Reception . . . . . . . . . . . . . . 7-17
Rear Seat (RSA) . . . . . . . . . . . . . 7-40
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-20
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-6
Level Control . . . . . . . . . . . . . . . . . 9-42
Automatic Transmission . . . . . . . 9-31 Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Manual Mode . . . . . . . . . . . . . . . . . 9-34
Shift Lock ControlFunction Check . . . . . . . . . . . 10-30
Auxiliary Devices . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-28
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-28
Black plate (2,1)Cadillac Escalade EXT Owner Manual - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-27Jump Starting . . . . . . . . . . . . . . . 10-76
Load Management . . . . . . . . . . . . 6-10
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-28
Blade Replacement, Wiper . . . 10-31
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-81
Brake Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-23
Brake System Warning Light . . . 5-18
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-36
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-38
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-37
System Messages . . . . . . . . . . . . 5-28
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-23
Bulb Replacement . . . . . . . . . . . . 10-35
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-8
Headlamp Aiming . . . . . . . . . . . 10-32
Headlamps . . . . . . . . . . . . . . . . . 10-34 Bulb Replacement (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-34
License Plate Lamps . . . . . . . 10-35
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-34
Buying New Tires . . . . . . . . . . . . . 10-57
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-52
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-47
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-30
Midgate
®. . . . . . . . . . . . . . . . . . . . . . 2-9
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-15
Winter Driving . . . . . . . . . . . . . . . . 9-13 Cargo
Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cover Panels . . . . . . . . . . . . . . . . . . 4-5
Tie-Downs . . . . . . . . . . . . . . . . . . . . 4-12
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD/DVD Player . . . . . . . . . . . . . . . . 7-18
Center Console Storage . . . . . . . . 4-1
Chains, Tire . . . . . . . . . . . . . . . . . . 10-62
Charging System Light . . . . . . . . 5-15
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-15
IgnitionTransmission Lock . . . . . . . . 10-30
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-35
Lower Anchors and Tethers for Children . . . . . . . . . 3-41
Older Children . . . . . . . . . . . . . . . . 3-33
Securing . . . . . . . . . . . . . . . . 3-47, 3-49
Systems . . . . . . . . . . . . . . . . . . . . . . 3-37
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-36
Black plate (3,1)Cadillac Escalade EXT Owner Manual - 2012
INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . 10-82
Interior Care . . . . . . . . . . . . . . . . 10-85
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-14
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Configure Menu . . . . . . . . . . . . . . . 7-64
Connections, OnStar
®. . . . . . . . . 14-4
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-42
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-19
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Cooling System . . . . . . . . . . . . . . . 10-16 Engine Messages . . . . . . . . . . . . 5-29
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cover Cargo Panels . . . . . . . . . . . . . . . . . . 4-5 Cruise Control . . . . . . . . . . . . . . . . . 9-43
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-17
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 7-78
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-5
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Destination, Navigation . . . . . . . . 7-50
Devices, Auxiliary . . . . . . . . . . . . . 7-30 Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9
Door
Ajar Messages . . . . . . . . . . . . . . . 5-29
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems All-Wheel Drive . . . . . . . 10-27, 9-36
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-23
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-57
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-15
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Black plate (4,1)Cadillac Escalade EXT Owner Manual - 2012
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-1
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-31
DVD/CD Player . . . . . . . . . . . . . . . . 7-18
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-53
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-67
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-36
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-36
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-41
Overload . . . . . . . . . . . . . . . . . . . 10-35
Emergency, OnStar
®. . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-14
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-15
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Cooling System . . . . . . . . . . . . . 10-16
Cooling System Messages . . . 5-29
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-30
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Overheated Protection Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-21
Running While Parked . . . . . . . . 9-31
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-25
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Entry/Exit Lighting . . . . . . . . . . . . . 6-10
Equipment, Towing . . . . . . . . . . . . 9-64 Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-17
Exterior Cargo Lamps . . . . . . . . . . 6-8
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-22
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . 10-14
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-5
Flashers, Hazard Warning . . . . . . 6-7
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-62 Changing . . . . . . . . . . . . . . . . . . . 10-64
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid
Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-25
Power Steering . . . . . . . . . . . . . 10-23
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-8
Front Axle . . . . . . . . . . . . . . . . . . . . 10-28
Black plate (5,1)Cadillac Escalade EXT Owner Manual - 2012
INDEX i-5
Front Fog LampLight . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seats Heated and Ventilated . . . . . . . . . 3-7
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-50 Additives . . . . . . . . . . . . . . . . . . . . . 9-52
E85 (85% Ethanol) . . . . . . . . . . . 9-53
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-56
Filling the Tank . . . . . . . . . . . . . . . 9-54
Fuels in Foreign Countries . . . . 9-52
Gasoline Specifications . . . . . . . 9-51
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Management, Active . . . . . . . . . . 9-30
Recommended . . . . . . . . . . . . . . . 9-51
Requirements, California . . . . . 9-52
System Messages . . . . . . . . . . . . 5-31
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Full-Size Spare Tire . . . . . . . . . . 10-75 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-36
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-36
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-41
G
Garage Door Opener . . . . . . . . . . 5-44
Programming . . . . . . . . . . . . . . . . . 5-44
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-51
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-31
Global Positioning System (GPS) . . . . . . . . . . . . . . . . 7-76
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-7
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-32
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-6
Bulb Replacement . . . . . . . . . . 10-34
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-34
High-Beam On Light . . . . . . . . . . 5-22
High/Low Beam Changer . . . . . . 6-5
Lamps On Reminder . . . . . . . . . 5-22