Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
13-16 Customer Information Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 9 .
Gather the following information: .
Driver name, address, and
telephone number. .
Driver license number. .
Owner name, address, and
telephone number. .
Vehicle license plate number. .
Vehicle make, model, and
model year. .
Vehicle Identification
Number (VIN). .
Insurance company and policy
number. .
General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3 ‑ 32 .
Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Customer Information 13-19
Reporting Safety Defects
to General Motors In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1 ‐ 888 ‐ 446 ‐ 2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Vehicle Data
Recording and
Privacy This GM vehicle has a number of
sophisticated computers that record
information about the vehicle ’ s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner ’ s personal preferences, such
as radio presets, seat positions, and
temperature settings. Event Data Recorders This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as: .
How various systems in the
vehicle were operating. .
Whether or not the driver and
passenger safety belts were
buckled/fastened. .
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal. .
How fast the vehicle was
traveling.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-1
AAccessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-26
Active Fuel Management ®
. . . . . 9-28
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-69
Additional Information,
OnStar ®
. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . 9-22
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-3
Air Cleaner/Filter, Engine . . . . . 10-13
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-40
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-31
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-33
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-31 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-32
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-29
Where Are the Airbags? . . . . . . 3-27
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-38
Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-38
System Check . . . . . . . . . . . . . . . . 3-25
Alarm System
Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 10-27, 9-34
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna
Rear Side Window . . . . . . . . . . . . 7-17
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Anti-theft
Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-36 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-35
Warning Light . . . . . . . . . . . . . . . . . 5-20
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-96
Interior . . . . . . . . . . . . . . . . . . . . . . 10-99
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Audio Players
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Audio System
Radio Reception . . . . . . . . . . . . . . 7-17
Rear Seat (RSA) . . . . . . . . . . . . . 7-60
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic
Dimming Mirrors . . . . . . . . . . . . . . 2-17
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-6
Level Control . . . . . . . . . . . . . . . . . 9-40
Transmission . . . . . . . . . . . . . . . . . 9-30
Transmission Fluid . . . . . . . . . 10-10
Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-7LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-56
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-49
LED Lighting . . . . . . . . . . . . . . . . . . 10-36
Level Control
Automatic . . . . . . . . . . . . . . . . . . . . . 9-40
Liftgate
Carbon Monoxide . . . . . . . . . . . . . . 2-9
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Illumination Control . . . . . . . . . . . . 6-8
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-36
Lights
Airbag Readiness . . . . . . . . . . . . . 5-14
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-20
Brake System Warning . . . . . . . 5-19
Charging System . . . . . . . . . . . . . 5-16
Cruise Control . . . . . . . . . . . . . . . . 5-23
Engine Oil Pressure . . . . . . . . . . 5-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
Front Fog Lamp . . . . . . . . . . . . . . 5-23 Lights (cont'd)
High-Beam On . . . . . . . . . . . . . . . . 5-22
High/Low Beam Changer . . . . . . 6-5
Safety Belt Reminders . . . . . . . . 5-13
Security . . . . . . . . . . . . . . . . . . . . . . 5-22
StabiliTrak ®
OFF . . . . . . . . . . . . . 5-20
Tire Pressure . . . . . . . . . . . . . . . . . 5-21
Tow/Haul Mode . . . . . . . . . . . . . . . 5-20
Traction Control System
(TCS)/StabiliTrak ®
. . . . . . . . . . 5-21
Locking Rear Axle . . . . . . . . . . . . . 9-40
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-49
Lumbar Adjustment . . . . . . . . . . . . . 3-3
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3 M Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule
Recommended Fluids
and Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-33
Map Data Updates . . . . . . . . . . . . . 7-98
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 7-63
Memory Features . . . . . . . . . . . . . . . 1-9
Memory Seats . . . . . . . . . . . . . . . . . . 3-5
Menu
Configure . . . . . . . . . . . . . . . . . . . . . 7-84
Messages
Airbag System . . . . . . . . . . . . . . . . 5-35
Anti-theft Alarm System . . . . . . . 5-36
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-29
Brake System . . . . . . . . . . . . . . . . 5-29
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-29
Engine Cooling System . . . . . . . 5-30
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-31
Engine Power . . . . . . . . . . . . . . . . 5-32
Fuel System . . . . . . . . . . . . . . . . . . 5-32
Key and Lock . . . . . . . . . . . . . . . . . 5-32
Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-9
PPark
Shifting Into . . . . . . . . . . . . . . . . . . . 9-26
Shifting Out of . . . . . . . . . . . . . . . . 9-27
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-17
Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-44
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Brake and P (Park)
Mechanism Check . . . . . . . . 10-31
Over Things That Burn . . . . . . . 9-28
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Passenger Sensing System . . . 3-33
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-38
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-103 Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-26
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-22
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Power Assist Steps . . . . . . . . . . . . 2-12
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy
Radio Frequency
Identification (RFID) . . . . . . . 13-20
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . 7-98
Program
Courtesy Transportation . . . . 13-13
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-3 R Radio Frequency
Identification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-9
CD/DVD Player . . . . . . . . . . . . . . . 7-18
Reception . . . . . . . . . . . . . . . . . . . . 7-17
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-29
Locking . . . . . . . . . . . . . . . . . . . . . . . 9-40
Rear Climate Control System . . . 8-6
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-60
Rear Seat
Entertainment
System . . . . . . . . . . . . . . . . . 7-31, 7-41
Rear Seat Audio (RSA) . . . . . . . 7-60
Rear Seats
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Side Window Antenna . . . 7-17
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rear Vision Camera (RVC) . . . . 9-48
Rear Window Washer/Wiper . . . . 5-5
Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-10 INDEX Rearview Mirrors
Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records
Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . 10-33
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-40
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-40
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-56 Replacing Safety Belt
System Parts after a Crash . . . 3-25
Reporting Safety Defects
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-47
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Road Sensing Suspension . . . 9-40
Road Sensing Suspension . . . . 9-40
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-11
Roadside Service . . . . . . . . 13-7, 13-9
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-21
Roof Rack System . . . . . . . . . . . . . . 4-3
Rotation, Tires . . . . . . . . . . . . . . . . 10-58
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-30 S Safety Belts . . . . . . . . . . . . . . . . . . . 3-15
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Extender . . . . . . . . . . . . . . . . . . . . . . 3-24
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . 3-16
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-23
Lap-Shoulder Belt . . . . . . . . . . . . 3-17
Reminders . . . . . . . . . . . . . . . . . . . . 5-13
Replacing after a Crash . . . . . . 3-25
Use During Pregnancy . . . . . . . . 3-23
Safety Defects Reporting
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-24
Satellite Radio . . . . . . . . . . . . . . . . . 7-15
Scheduling Appointments . . . . . 13-13
Sealant Kit, Tire . . . . . . . . . . . . . . 10-67
Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-11Seats
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-7
Heated, Rear . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-3
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Power Adjustment, Front . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . . 3-4
Second Row . . . . . . . . . . . . . . . . . . . 3-8
Third Row Seat . . . . . . . . . . . . . . . 3-12
Second Row Seats . . . . . . . . . . . . . 3-8
Secondary Latch System . . . . . 10-85
Securing Child
Restraints . . . . . . . . 3-56, 3-59, 3-60
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
OnStar ®
. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13 Service
Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-16
Maintenance Records . . . . . . .11-16
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-17
Scheduling Appointments . . . 13-13
Servicing the Airbag . . . . . . . . . . . 3-38
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-30
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-26
Out of Park . . . . . . . . . . . . . . . . . . . 9-27
Side Blind Zone Alert . . . . . . . . . . 9-45 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-7
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 5-20
System . . . . . . . . . . . . . . . . . . . . . . . 9-37
Start Assist, Hills . . . . . . . . . . . . . . 9-36
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-30
Starting the Engine . . . . . . . . . . . . 9-24
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-22
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps
Power Assist . . . . . . . . . . . . . . . . . 2-12
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2