2012 CADILLAC ESCALADE ESV lock

Black plate (20,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
13-20 Customer Information This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important: EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR. GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar ®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash-like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by
pressing the
Q button and
speaking to an advisor. See OnStar
Overview on page 14 ‑ 1 .
Navigation System Use of the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7 ‑ 62 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID) RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
14-2 OnStar Push
Q to connect to a live
Advisor to: .
Verify account information or
update contact information. .
Get driving directions. Requires
the available Directions and
Connections service plan. .
Receive On-Demand
Diagnostics for a check on the
vehicle ’ s key operating systems..
Receive Roadside Assistance.
Push
] to get a priority connection
to an Emergency Advisor available
24/7 to: .
Get help for an emergency. .
Be a Good Samaritan or
respond to an AMBER Alert. .
Get crisis assistance and
evacuation routes. OnStar Services Emergency With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
] to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.
Security OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen. Navigation OnStar navigation requires the
Directions and Connections
service plan.
Push
Q to receive directions or
have them sent to the vehicle
navigation screen. Destinations can
also be forwarded to the vehicle
from Google Maps ™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn-by-Turn Navigation 1. Push
Q to connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the
vehicle.
4. Follow the voice-guided
commands.

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
14-4 OnStar
Connections OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar RemoteLink mobile app.
See www.onstar.com for
coverage maps.
Hands-Free Calling 1. Push
X . System responds:
“ OnStar ready. ”
2. Say “ Dial. ” System responds:
“ Please say the name or number
to call. ”
3. Say the entire number without
pausing, including a “ 1 ” and the
area code. System responds:
“ OK calling. ”
Retrieve My Number
1. Push
X . System responds:
“ OnStar ready. ”
2. Say “ My Number. ” System
responds: “ Your OnStar
Hands-Free Calling number is. ” End a Call Push
X . System responds: “ Call
ended. ”
Store a Name Tag for Speed
Dialing 1. Push
X . System responds:
“ OnStar ready. ”
2. Say “ Store. ” System responds:
“ Please say the number you
would like to store. ”
3. Say the entire number without
pausing. System responds:
“ Please say the name tag. ”
4. Pick a name tag. “ System
responds: ” About to store tag>. Does that sound OK? ”
5. Say “ Yes ” or “ No ” to try again.
System responds: “ OK, storing
. ” Place a Call Using a Stored
Number 1. Push
X . System responds:
“ OnStar ready. ”
2. Say “ Call . ” System
responds: “ OK, calling
. ”
Verify Minutes and Expiration Push
X and say “ minutes ” then
“ verify ” to check how many minutes
remain and their expiration date.
OnStar Mobile App With an iPhone® or
Android ™ -based mobile device, an
OnStar RemoteLink mobile app can
be downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
OnStar 14-5
Diagnostics OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q , and an
Advisor can run a check.
OnStar Additional
Information Transferring Service Push
Q to request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners Push
Q and follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available. How OnStar Service Works Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1 ‐ 888 ‐ 466 ‐ 7827) or TTY
1 ‐ 877 ‐ 248 ‐ 2080; or push
Q to
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
OnStar 14-7OnStar Personal Identification
Number (PIN) A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
Q and ask an Advisor. Advisors
can speak French or Spanish. Potential Issues Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS) .
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location. .
In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. .
A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
Q to try the
call again or try again after driving a
few miles into another cellular area.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-1
AAccessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-26
Active Fuel Management ®
. . . . . 9-28
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-69
Additional Information,
OnStar ®
. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . 9-22
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-3
Air Cleaner/Filter, Engine . . . . . 10-13
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-40
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-31
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-33
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-31 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-32
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-29
Where Are the Airbags? . . . . . . 3-27
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-38
Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-38
System Check . . . . . . . . . . . . . . . . 3-25
Alarm System
Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 10-27, 9-34
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna
Rear Side Window . . . . . . . . . . . . 7-17
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Anti-theft
Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-36 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-35
Warning Light . . . . . . . . . . . . . . . . . 5-20
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-96
Interior . . . . . . . . . . . . . . . . . . . . . . 10-99
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Audio Players
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Audio System
Radio Reception . . . . . . . . . . . . . . 7-17
Rear Seat (RSA) . . . . . . . . . . . . . 7-60
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic
Dimming Mirrors . . . . . . . . . . . . . . 2-17
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-6
Level Control . . . . . . . . . . . . . . . . . 9-40
Transmission . . . . . . . . . . . . . . . . . 9-30
Transmission Fluid . . . . . . . . . 10-10

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-2 INDEX Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 9-33
Shift Lock Control
Function Check . . . . . . . . . . . 10-30
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-28
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-29
BBattery . . . . . . . . . . . . . . . . . . . . . . . 10-27
Jump Starting . . . . . . . . . . . . . . . 10-88
Load Management . . . . . . . . . . . . 6-10
Power Protection . . . . . . . . . . . . . 6-10
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-32
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-103 Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-22
System Warning Light . . . . . . . . 5-19
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-35
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-36
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-21
Bulb Replacement . . . . . . . . . . . . 10-37
Back-up Lamps . . . . . . . . . . . . . 10-36
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-8
Headlamp Aiming . . . . . . . . . . . 10-33
Headlamps . . . . . . . . . . . . . . . . . 10-35
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-36
License Plate Lamps . . . . . . . 10-37
Buying New Tires . . . . . . . . . . . . . 10-60 C Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . . 9-52
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-48
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-29
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . 9-13
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD/DVD Player . . . . . . . . . . . . . . . . 7-18
Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-65
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-16
Ignition
Transmission Lock . . . . . . . . 10-31

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-3Child Restraints
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-43
Lower Anchors and
Tethers for Children . . . . . . . . . 3-49
Older Children . . . . . . . . . . . . . . . . 3-41
Securing . . . . . . . . . . 3-56, 3-59, 3-60
Systems . . . . . . . . . . . . . . . . . . . . . . 3-45
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-39
Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-96
Interior Care . . . . . . . . . . . . . . . . 10-99
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-14
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Compressor Kit, Tire
Sealant . . . . . . . . . . . . . . . . . . . . . . 10-67
Configure Menu . . . . . . . . . . . . . . . 7-84
Connections, OnStar ®
. . . . . . . . . 14-4 Continuous Damping
Control (CDC) . . . . . . . . . . . . . . . . 9-40
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . . . 10-15
Engine Messages . . . . . . . . . . . . 5-30
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cruise Control . . . . . . . . . . . . . . . . . 9-41
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information
Service Publications
Ordering Information . . . . . . 13-17
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3 D Damage Repair, Collision . . . . . 13-14
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 7-99
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-5
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Destination, Navigation . . . . . . . . 7-70
Devices, Auxiliary . . . . . . . . . . . . . 7-30
Diagnostics, OnStar ®
. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9
Door
Ajar Messages . . . . . . . . . . . . . . . 5-29
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems
All-Wheel Drive . . . . . . . 10-27, 9-34