Black plate (8,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-8 Customer Information
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks for
delivery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Black plate (10,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-10 Customer Information
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Cadillac
Customer Assistance Center
at 01-800-466-0805.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Cadillac dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Cadillac
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provideservice. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Cadillac dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
Black plate (5,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
Black plate (8,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
14-8 OnStar
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment on page 9‑61. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com. Privacy-sensitive
users of wireless communications
are cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully
intercept or access transmissions
and private communications without
consent.
Black plate (2,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
i-2 INDEX
Audio SystemBackglass Antenna . . . . . . . . . . . 7-16
Hard Drive Device (HDD) . . . . . 7-28
Radio Reception . . . . . . . . . . . . . . 7-15
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 2-17
Headlamp System . . . . . . . . . . . . . 6-4
Automatic Transmission . . . . . . . 9-27 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-14
Manual Mode . . . . . . . . . . . . . . . . . 9-29
Shift Lock ControlFunction Check . . . . . . . . . . . 10-31
Auxiliary Devices . . . . . . . . . . . . . . 7-33B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-29 Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Jump Starting . . . . . . . . . . . . . . 10-104
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 5-31
Blade Replacement, Wiper . . . 10-32
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-35
Boost Gauge . . . . . . . . . . . . . . . . . . 5-14
Brake System Warning Light . . . 5-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-26 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-33
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Parking . . . . . . . . . . . . . . . . . 9-34, 9-35
System Messages . . . . . . . . . . . . 5-32
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-39
Fog Lamps . . . . . . . . . . . . . 10-37, 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-37
Headlamp Aiming . . . . . . . . . . . 10-34
Headlamps . . . . . . . . . . . . . . . . . 10-37
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-37
License Plate Lamps . . . . . . . 10-38
Buying New Tires . . . . . . . . . . . . . 10-79
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-7
California Fuel Requirements . . . . . . . . . . . 9-51
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-48
Canadian Vehicle Owners . . . . . . . . iii
Black plate (5,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
INDEX i-5
EngineAir Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-19
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Heater . . . . . . . . . . . . . . . 9-22
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-24
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-35
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Oil Pressure Gauge . . . . . . . . . . 5-15
Overheated Protection Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-23
Power Messages . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-25
Running While Parked . . . . . . . . 9-26
Speed Limiter . . . . . . . . . . . . . . . . . 5-14
Starting . . . . . . . . . . . . . . . . . . 1-4, 9-20 Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-61
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-18
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-84 Changing . . . . . . . . . . . . . . . . . . . 10-95
Floor Mats . . . . . . . . . . . . . . . . . . . 10-116 Fluid
Automatic Transmission . . . . 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-27
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25
Fog Lamps Bulb Replacement . . . . . . 10-37, 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-28
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . 3-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-50 Additives . . . . . . . . . . . . . . . . . . . . . 9-52
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-55
Filling the Tank . . . . . . . . . . . . . . . 9-53
Fuels in Foreign Countries . . . . 9-52
Gasoline Specifications . . . . . . . 9-51
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Recommended . . . . . . . . . . . . . . . 9-51
Requirements, California . . . . . 9-51
System Messages . . . . . . . . . . . . 5-36
Black plate (7,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
INDEX i-7
I
Ignition Positions . . . . . . . . 9-16, 9-18
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-31
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-25
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-37
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . .10-104
K
Key and Lock Messages . . . . . . . 5-37
Keyless Entry Remote (RKE) System . . . 2-5, 2-6
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-65
Lamp Messages . . . . . . . . . . . . . . . 5-39
Lamps Daytime Running (DRL) . . . . . . . 6-3
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-9
License Plate . . . . . . . . . . . . . . . 10-38
Malfunction Indicator . . . . . . . . . 5-19
On Reminder . . . . . . . . . . . . . . . . . 5-26
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lap-Shoulder Belt . . . . . . . . . . . . . 3-14
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-49
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-43
Liftgate Carbon Monoxide . . . . . . . . . . . . . 2-20 Light
StabiliTrak®OFF . . . . . . . . . . . . . 5-23
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting Adaptive Forward . . . . . . . . . . . . . . 6-5
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Parade Dimming . . . . . . . . . . . . . . . 6-8
Lights Airbag Readiness . . . . . . . . . . . . . 5-17
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-23
Brake System Warning . . . . . . . 5-22
Charging System . . . . . . . . . . . . . 5-19
Cruise Control . . . . . . . . . . . . . . . . 5-27
Engine Coolant Temperature Warning . . . . . . . 5-24
Engine Oil Pressure . . . . . . . . . . 5-25
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-26
High-Beam On . . . . . . . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Black plate (8,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
i-8 INDEX
Lights (cont.)Safety Belt Reminders . . . . . . . . 5-16
Security . . . . . . . . . . . . . . . . . . . . . . 5-26
Tire Pressure . . . . . . . . . . . . . . . . . 5-25
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-24
Up-Shift . . . . . . . . . . . . . . . . . . . . . . 5-23
Limited-Slip Rear Axle . . . . . . . . . 9-41
Locks Automatic Door . . . . . . . . . . . . . . . 2-17
Central Door UnlockingSystem . . . . . . . . . . . . . . . . . . . . . . 2-16
Delayed Locking . . . . . . . . . . . . . . 2-17
Door . . . . . . . . . . . . . . . . . . . . 2-14, 2-15
Lockout Protection . . . . . . . . . . . . 2-17
Power Door . . . . . . . . . . . . . . . . . . . 2-16
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low-Profile Tires . . . . . . . . . . . . . . 10-64
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-5
Front Seats . . . . . . . . . . . . . . . . . . . . 3-5
M
Magnetic Ride Control . . . . . . . . . 9-40
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-17
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-19
Manual Mode . . . . . . . . . . . . . . . . . . 9-29
Manual Transmission . . . . . . . . . . 9-31 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-14
Memory Features . . . . . . . . . . . . . . . 1-9
Memory Seats . . . . . . . . . . . . . . . . . . 3-8
Messages Airbag System . . . . . . . . . . . . . . . . 5-43
Anti-theft Alarm System . . . . . . . 5-43
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-31
Brake System . . . . . . . . . . . . . . . . 5-32
Compass . . . . . . . . . . . . . . . . . . . . . 5-34
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-34
Engine Cooling System . . . . . . . 5-35
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-35
Engine Power . . . . . . . . . . . . . . . . 5-36
Fuel System . . . . . . . . . . . . . . . . . . 5-36
Key and Lock . . . . . . . . . . . . . . . . . 5-37 Messages (cont.)
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Object Detection System . . . . . 5-39
Ride Control System . . . . . . . . . . 5-40
Service Vehicle . . . . . . . . . . . . . . . 5-43
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Transmission . . . . . . . . . . . . . . . . . 5-44
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Vehicle Speed . . . . . . . . . . . . . . . . 5-45
Washer Fluid . . . . . . . . . . . . . . . . . 5-45
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-29
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-28
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-28
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-28
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-72
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Multi-band Antenna . . . . . . . . . . . . 7-16