Black plate (8,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-8 Customer Information
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks for
delivery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Black plate (10,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-10 Customer Information
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Cadillac
Customer Assistance Center
at 01-800-466-0805.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Cadillac dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Cadillac
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provideservice. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Cadillac dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
Black plate (2,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
i-2 INDEX
Audio SystemBackglass Antenna . . . . . . . . . . . 7-16
Hard Drive Device (HDD) . . . . . 7-28
Radio Reception . . . . . . . . . . . . . . 7-15
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 2-17
Headlamp System . . . . . . . . . . . . . 6-4
Automatic Transmission . . . . . . . 9-27 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-14
Manual Mode . . . . . . . . . . . . . . . . . 9-29
Shift Lock ControlFunction Check . . . . . . . . . . . 10-31
Auxiliary Devices . . . . . . . . . . . . . . 7-33B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-29 Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Jump Starting . . . . . . . . . . . . . . 10-104
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 5-31
Blade Replacement, Wiper . . . 10-32
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-35
Boost Gauge . . . . . . . . . . . . . . . . . . 5-14
Brake System Warning Light . . . 5-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-26 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-33
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Parking . . . . . . . . . . . . . . . . . 9-34, 9-35
System Messages . . . . . . . . . . . . 5-32
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-39
Fog Lamps . . . . . . . . . . . . . 10-37, 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-37
Headlamp Aiming . . . . . . . . . . . 10-34
Headlamps . . . . . . . . . . . . . . . . . 10-37
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-37
License Plate Lamps . . . . . . . 10-38
Buying New Tires . . . . . . . . . . . . . 10-79
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-7
California Fuel Requirements . . . . . . . . . . . 9-51
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-48
Canadian Vehicle Owners . . . . . . . . iii
Black plate (5,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
INDEX i-5
EngineAir Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-19
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Heater . . . . . . . . . . . . . . . 9-22
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-24
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-35
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Oil Pressure Gauge . . . . . . . . . . 5-15
Overheated Protection Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-23
Power Messages . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-25
Running While Parked . . . . . . . . 9-26
Speed Limiter . . . . . . . . . . . . . . . . . 5-14
Starting . . . . . . . . . . . . . . . . . . 1-4, 9-20 Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-61
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-18
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-84 Changing . . . . . . . . . . . . . . . . . . . 10-95
Floor Mats . . . . . . . . . . . . . . . . . . . 10-116 Fluid
Automatic Transmission . . . . 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-27
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25
Fog Lamps Bulb Replacement . . . . . . 10-37, 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-28
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . 3-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-50 Additives . . . . . . . . . . . . . . . . . . . . . 9-52
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-55
Filling the Tank . . . . . . . . . . . . . . . 9-53
Fuels in Foreign Countries . . . . 9-52
Gasoline Specifications . . . . . . . 9-51
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Recommended . . . . . . . . . . . . . . . 9-51
Requirements, California . . . . . 9-51
System Messages . . . . . . . . . . . . 5-36
Black plate (10,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
i-10 INDEX
PowerDoor Locks . . . . . . . . . . . . . . . . . . . 2-16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-22
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-30
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-21
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-21
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-19
Reception . . . . . . . . . . . . . . . . . . . . 7-15
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-11
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle Limited-Slip . . . . . . . . . . . . . . . . . . . 9-41
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11
Rear Vision Camera (RVC) . . . . 9-48
Rear Window Washer/Wiper . . . . 5-6
Rearview Mirror Automatic Dimming . . . . . . . . . . . 2-29
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-17
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . .10-108
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-4–2-6
Remote Vehicle Start . . . . . . . . . . 2-12
Replacement Bulbs . . . . . . . . . . . 10-39
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-34
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-34
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-49
Replacing Safety Belt System Parts after a Crash . . . 3-19