Black plate (1,1)Buick LaCrosse Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-8
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Head Restraint Adjustment . . . . 1-9
Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-10 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-11
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-14
Transmission . . . . . . . . . . . . . . . . 1-16Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-17
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Navigation System . . . . . . . . . . . 1-19
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Vehicle Personalization . . . . . . 1-20
Ultrasonic Parking Assist . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-21
Universal Remote System . . . 1-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-21
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-22
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-23
Driver Efficiency Gauge . . . . . . 1-23
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-24
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-24
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-25
StabiliTrak
®System . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Tire Sealant and Compressor Kit . . . . . . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28
Black plate (34,1)Buick LaCrosse Owner Manual - 2012
5-34 Instruments and Controls
English Shown, Metric Similar
Format Two: This display includes
the information in Format One
without the transmission
information, the outside air
temperature, and compass heading.
English Shown, Metric Similar
Format Three: This display
includes much of the information in
Format One along with a circular
tachometer, but without outside air
temperature and compass heading. All formats will show the turn-by-turn
navigation information and provide
details about the next driving
maneuver to be made. When you
near your next maneuver, the HUD
will display a distance bar that will
empty the closer you get to your
maneuver. All navigation information
is provided to the HUD by the
navigation radio or OnStar service,
for vehicles that have these
features.English Shown, Metric Similar
The HUD image displayed on the
windshield will automatically dim
and brighten to compensate for
outside lighting. However, the HUD
brightness control can still be
adjusted as needed. The HUD image can temporarily
light up depending on the angle and
position of the sunlight on the HUD
display. This is normal and will
change when the angle of the
sunlight on the HUD display
changes.
Polarized sunglasses could make
the HUD image harder to see.
Care of the HUD
Clean the inside of the windshield
as needed to remove any dirt or film
that could reduce the sharpness or
clarity of the HUD image.
To clean the HUD lens, use a soft,
clean cloth that has household glass
cleaner sprayed on it. Wipe the
HUD lens gently, then dry it. Do not
spray cleaner directly on the lens
because the cleaner could leak into
the unit.
Black plate (10,1)Buick LaCrosse Owner Manual - 2012
7-10 Infotainment System
3. Press and hold to quicklyreverse through a track. Release
the button to return to playing
speed. See CD Player on
page 7‑28 andMP3 on
page 7‑33 for more information.
4. For AM, FM, or XM (if equipped), press to seek to the next strong
station.
Preset Buttons (1-6): The preset
buttons numbered one through six
can be used to select stored AM,
FM, and XM (if equipped) stations.
H(Clock Menu): Press to set
the time.
X(Eject): Press to eject a disc
from the CD player. See CD Player
on page 7‑28.
Touch Screen Buttons
Touch screen buttons are on the
screen and highlighted when a
feature is available. Some toggle
screen buttons highlight when active
and gray out when inactive.
Home Page
The infotainment system displays a
home page that makes accessing
many of the features an easy
process.
Back: If on page two of the Home
Page, press Back to return to page
one of the Home Page. If on page
one, Back serves no function.
Home: While navigating through
other menus, press to go back to
the Home Page to start a different
feature.
FAV: Press to display a page of
stored (favorite) AM, FM, or XM
(if equipped) stations. Keep
pressing FAV to scroll through the
favorite pages.
The Home Page Menu lists the
options Customize Home Page and
Restore Home Page Defaults.
Out of all available Home Page
icons, up to eight icons can be
selected and sorted for the first
Home Page screen.
Home Page Features
Various functions are disabled when
the vehicle is moving.
Press the Now Playing screen
button to display the active source
page. The sources available are
AM, FM, XM (if equipped), CD,
USB/iPod, and AUX.
See AM-FM Radio (Radio with CD/
DVD/MEM) on page 7‑18 orAM-FM
Radio (Radio with CD and
Touchscreen) on page 7‑21,
Satellite Radio on page 7‑24, and
CD Player on page 7‑28.
Press the Phone screen button to
display the Phone main page. See
Bluetooth (Overview) on page 7‑57
or Bluetooth (Infotainment Controls)
on page 7‑59 orBluetooth (Voice
Recognition) on page 7‑63 or
Bluetooth (UHP Mexico Only) on
page 7‑69.
Black plate (18,1)Buick LaCrosse Owner Manual - 2012
7-18 Infotainment System
Auto Volume
The auto volume feature
automatically adjusts the radio
volume to compensate for road and
wind noise as the vehicle speeds up
or slows down, so that the volume
level is consistent.
The level of volume compensation
can be selected, or the auto volume
feature can be turned off.
1. Press the CONFIG button.
2. Select Radio Settings.
3. Select Auto Volume.
4. Select the setting.
5. Press the
/BACK button to go
back to the System
Configuration menu. Maximum Startup Volume
The maximum volume played when
the radio with CD is first turned on
can be set.
1. Press the CONFIG button.
2. Select Radio Settings.
3. Select Maximum Startup
Volume.
4. Select the setting.
5. Press the
/BACK button to go
back to the System
Configuration menu.
Radio
AM-FM Radio (Radio with
CD/DVD/MEM)
Control Buttons(radio with CD
and Radio with CD/DVD/MEM)
The buttons used to control the
radio are:
RADIO/BAND: Press to turn the
radio on and choose between AM,
FM, and XM™, if equipped.
Menu Knob: Turn to navigate the
available menus.
TUNE: Turn to search for stations.
INFO: Press to display additional
information that may be available for
the current song.
g/l: Press to search for
stations.
FAV: Press to open the favorites
list and select the favorites page.
Black plate (2,1)Buick LaCrosse Owner Manual - 2012
9-2 Driving and Operating
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-57
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-57
Trailer Towing (Except
eAssist) . . . . . . . . . . . . . . . . . . . . 9-61
Trailer Towing (eAssist) . . . . . . 9-62
Towing Equipment . . . . . . . . . . . 9-62
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-63
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
Black plate (1,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-14
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-15
Service Publications Ordering Information . . . . . . 13-18
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-19
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-19
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-20
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
Event Data Recorders . . . . . . 13-20
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-21
Navigation System . . . . . . . . . 13-21
Radio Frequency Identification (RFID) . . . . . . . 13-22
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-22
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
Black plate (5,1)Buick LaCrosse Owner Manual - 2012
OnStar 14-5
OnStar Mobile App
With an iPhone®or
Android™-based mobile device, an
OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080; or push
Qto speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.