2012 BUICK LACROSSE Tow

Black plate (12,1)Buick LaCrosse Owner Manual - 2012
13-12 Customer Information
Complimentary Transportation: If
you prefer to continue your trip
to the intended destination or
return to your place of
residence, and the trip requires
more than eight hours driving on
the road, transportation for the
driver and passengers by first
class bus or coach commercial
airline will be provided to a
location chosen by Roadside
Assistance, depending on
availability at the chosen
destination. Restrictions apply
based on vehicle specifications.
If you are on the road, taxi
service to the nearest bus
station or airport will be
provided..*Complimentary
Transportation for Vehicle Pick
Up: Transportation to pick up
your vehicle after repairs are
complete. Once the dealer has
reported that the vehicle has
been repaired, Roadside
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by you
to collect your vehicle at the
dealership's location if you or the
designated person are not in the
same town or city as the
dealership.
*These services are not provided for
U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance. Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an
extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.

Black plate (13,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-13
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800
E-mail
[email protected]
Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

Black plate (17,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-17
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program (U.S.
and Canada) on page 13‑7or
Roadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑27.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Black plate (4,1)Buick LaCrosse Owner Manual - 2012
i-4 INDEX
Differential, Limited-Slip . . . . . . . 9-41
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
DoorAjar Light . . . . . . . . . . . . . . . . . . . . . 5-27
Ajar Messages . . . . . . . . . . . . . . . 5-37
Delayed Locking . . . . . . . . . . . . . . 2-12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Power Locks . . . . . . . . . . . . . . . . . . 2-12
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . 9-34
Driver Efficiency Gauge . . . . . . . 5-13
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-27
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-57
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-27
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-6 Driving (cont'd)
Vehicle Load Limits . . . . . . . . . . . 9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-7
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-5
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-47
DVD/CD Player . . . . . . . . . . . . . . . . 7-30
E
Electric Parking Brake Light . . . 5-21
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-63
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . 10-37
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-44
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-24
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-37
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-30
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Oil Life System . . . . . . . . . . . . . 10-12
Oil Messages . . . . . . . . . . . . . . . . . 5-38

Black plate (5,1)Buick LaCrosse Owner Manual - 2012
INDEX i-5
Engine (cont'd)Overheated Protection
Operating Mode . . . . . . . . . . . 10-21
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-38
Pressure Light . . . . . . . . . . . . . . . . 5-25
Running While Parked . . . . . . . . 9-30
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-22
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-62
Event Data Recorders . . . . . . . . 13-20
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-7
Extender, Safety Belt . . . . . . . . . . 3-20
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter,
Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4 Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-69
Changing . . . . . . . . . . . . . . . . . . . 10-87
Floor Mats . . . . . . . . . . . . . . . . . . .10-107
Fluid Automatic Transmission . . . . 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-22
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated and Ventilated . . . . . . . . 3-10
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-52 Additives . . . . . . . . . . . . . . . . . . . . . 9-53
Economy Driving . . . . . . . . . . . . . 1-27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-56 Fuel (cont'd)
Filling the Tank . . . . . . . . . . . . . . . 9-55
Foreign Countries . . . . . . . . . . . . 9-53
Gasoline Specifications . . . . . . . 9-53
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Low Fuel Warning Light . . . . . . . 5-25
Recommended . . . . . . . . . . . . . . . 9-53
Requirements, California . . . . . 9-53
System Messages . . . . . . . . . . . . 5-39
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-44
G
Garage Door Opener . . . . . . . . . . 5-49
Programming . . . . . . . . . . . . . . . . . 5-49
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-53

Black plate (6,1)Buick LaCrosse Owner Manual - 2012
i-6 INDEX
GaugesDriver Efficiency . . . . . . . . . . . . . . 5-13
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Head-up Display . . . . . . . . . . . . . . . 5-31 Headlamps
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . 6-3
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-33
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-33
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-26
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Heating and Air Conditioning . . . 8-1 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-37
High-Beam On Light . . . . . . . . . . . 5-26
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hill Start Assist (HSA) . . . . . . . . . 9-38
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-14
I
Ignition Positions . . . . . . . . 9-18, 9-20
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-28
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-15
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-10
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Black plate (10,1)Buick LaCrosse Owner Manual - 2012
i-10 INDEX
Power (cont'd)Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-21
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-22
Program Courtesy Transportation . . . . 13-14
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-22
Statement . . . . . . . . . . . . . . . . . . 13-22
Radios AM-FM Radio . . . . . . . . . . . 7-18, 7-21
CD/DVD Player . . . . . . . . . . . . . . . 7-30
Reception . . . . . . . . . . . . . . . . . . . . 7-26
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-24 Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-47
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11
Rear Vision Camera (RVC) . . . . 9-49
Rearview Mirrors . . . . . . . . . . . . . . 2-18 Automatic Dimming . . . . . . . . . . . 2-19
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-99
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-3, 2-4
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-36 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-35
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-35
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-52
Replacing Safety Belt
System Parts after a Crash . . . 3-21
Reporting Safety Defects Canadian Government . . . . . . 13-19
General Motors . . . . . . . . . . . . . 13-20
U.S. Government . . . . . . . . . . . 13-19
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-43
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 9-41
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Selective . . . . . . . . . . . . . . . . . . . . . 9-41

Black plate (13,1)Buick LaCrosse Owner Manual - 2012
INDEX i-13
Tires (cont'd)Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Sealant and
Compressor Kit . . . . 10-71, 10-78
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-87
Sidewall Labeling . . . . . . . . . . . 10-48
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-51
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-65
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-67
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-62
Winter . . . . . . . . . . . . . . . . . . . . . . 10-48
Towing
Driving Characteristics . . . . . . . . 9-57
Equipment . . . . . . . . . . . . . . . . . . . . 9-62
General Information . . . . . . . . . . 9-57
Recreational Vehicle . . . . . . . . 10-99
Trailer . . . . . . . . . . . . . . . . . . 9-61, 9-62
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-99 Traction
Control System (TCS) . . . . . . . . 9-38
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-23
Limited-Slip Differential . . . . . . . 9-41
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-22
Selective Ride Control . . . . . . . . 9-41
Trailer Towing . . . . . . . . . . . . . . . . . . 9-61, 9-62
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-31
Fluid, Automatic . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-14
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-35
U
Ultrasonic Parking Assist . . . . . . 9-44
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-65
Universal Remote System . . . . . 5-49 Operation . . . . . . . . . . . . . . . . . . . . . 5-52
Programming . . . . . . . . . . . . . . . . . 5-49
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Personalization . . . . . . . . . . . . . . . 5-43
Remote Start . . . . . . . . . . . . . . . . . . 2-9
Security . . . . . . . . . . . . . . . . . . . . . . 2-14
Towing . . . . . . . . . . . . . . . . . . . . . . 10-99