2012 BUICK LACROSSE air condition

Black plate (10,1)Buick LaCrosse Owner Manual - 2012
13-10 Customer Information
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Buick
Customer Assistance Center at
01-800-466-0818.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Buick dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Buick
dealers.

Black plate (13,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-13
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800
E-mail
[email protected]
Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

Black plate (15,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-15
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.

Black plate (20,1)Buick LaCrosse Owner Manual - 2012
13-20 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, please notify General
Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.

Black plate (6,1)Buick LaCrosse Owner Manual - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle. The
available dealer‐installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.

Black plate (1,1)Buick LaCrosse Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-27
Adaptive Forward Lighting (AFL) . . . . . . . . . . . . . . . . . 6-3
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-63
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-13
Air Conditioning . . . . . . . . . . . . . . . . 8-1
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . 8-11
Air Intake . . . . . . . . . . . . . . . . . . . . . . 8-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-10
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-35
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-27 Airbag System (cont'd)
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-29
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-27
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-25
Where Are the Airbags? . . . . . . 3-24
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-33
System Check . . . . . . . . . . . . . . . . 3-22
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-14
All-Wheel Drive . . . . . . . . . . . . . . . . 9-34
AM-FM Radio . . . . . . . . . . . . 7-18, 7-21 Antenna
Satellite Radio . . . . . . . . . . . . . . . . 7-27
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-14
Alarm System Messages . . . . . 5-41
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-35
Warning Light . . . . . . . . . . . . . . . . . 5-21
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-102
Interior . . . . . . . . . . . . . . . . . . . . . 10-105
Assistance Program, Roadside . . . . . . . . . . . . . . 13-7, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-28 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-30
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-33
Audio System Backglass Antenna . . . . . . . . . . . 7-27
Radio Reception . . . . . . . . . . . . . . 7-26
Theft-Deterrent Feature . . . . . . . . 7-2

Black plate (6,1)Buick LaCrosse Owner Manual - 2012
i-6 INDEX
GaugesDriver Efficiency . . . . . . . . . . . . . . 5-13
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Head-up Display . . . . . . . . . . . . . . . 5-31 Headlamps
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . 6-3
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-33
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-33
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-26
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Heating and Air Conditioning . . . 8-1 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-37
High-Beam On Light . . . . . . . . . . . 5-26
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hill Start Assist (HSA) . . . . . . . . . 9-38
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-14
I
Ignition Positions . . . . . . . . 9-18, 9-20
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-28
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-15
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-10
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii