
Black plate (16,1)Buick LaCrosse Owner Manual - 2012
9-16 Driving and Operating
And, if there is a heavy load, it
should be spread out. See
“Steps for Determining Correct
Load Limit”earlier in this
section.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle. If you put things inside the
vehicle
—like suitcases, tools,
packages, or anything
else —they will go as fast as the
vehicle goes. If you have to stop
or turn quickly, or if there is a
crash, they will keep going.
{WARNING
Things inside the vehicle can
strike and injure people in a
sudden stop or turn, or in a
crash.
.Put things in the cargo
area of the vehicle. In the
cargo area, put them as
far forward as possible.
Try to spread the weight
evenly.
(Continued)
WARNING (Continued)
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.Secure loose items in the
vehicle.
.Do not leave a seat folded
down unless needed.

Black plate (58,1)Buick LaCrosse Owner Manual - 2012
9-58 Driving and Operating
Pulling a Trailer
Here are some important points:
.There are many laws, including
speed limit restrictions that apply
to trailering. Check for legal
requirements.
.Do not tow a trailer at all during
the first 1 600 km (1,000 mi) the
new vehicle is driven. The
engine, axle, or other parts could
be damaged.
.During the first 800 km (500 mi)
that a trailer is towed, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
This reduces wear on the
vehicle.
.The vehicle can tow in D (Drive).
Use a lower gear if the
transmission shifts too often.
.Obey speed limit restrictions. Do
not drive faster than the
maximum posted speed for
trailers, or no more than 90 km/h
(55 mph), to reduce wear on the
vehicle.
Driving with a Trailer
Towing a trailer requires experience.
Get familiar with handling and
braking with the added trailer
weight. The vehicle is now longer
and not as responsive as the
vehicle is by itself.
Check all trailer hitch parts and
attachments, safety chains,
electrical connectors, lamps, tires,
and mirror adjustments. If the trailer
has electric brakes, start the vehicle
and trailer moving and then apply
the trailer brake controller by hand
to be sure the brakes are working.
During the trip, check regularly to be
sure that the load is secure, and the
lamps and trailer brakes are working
properly.
Towing with a Stability Control
System
When towing, the sound of the
stability control system might be
heard. The system is reacting to the
vehicle movement caused by the
trailer, which mainly occurs during
cornering. This is normal when
towing heavier trailers.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
farther beyond the passed vehicle
before returning to the lane.

Black plate (19,1)Buick LaCrosse Owner Manual - 2012
Vehicle Care 10-19
4. With the coolant surge tank capoff, start the engine and let it run
until the upper radiator hose
starts getting hot. Watch out for
the engine cooling fans. By this
time, the coolant level inside the
coolant surge tank may be
lower. If the level is lower, add
more of the proper mixture to the
coolant surge tank until the level
reaches the mark pointed to on
the front of the coolant
surge tank.
5. Replace the cap. Be sure the cap is hand–tight and fully
seated.
Notice: If the pressure cap is not
tightly installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.Engine Overheating
2.4L L4 Engine
There is a engine coolant
temperature warning light on the
instrument panel cluster that
indicates an overheated engine
condition. See Engine Coolant
Temperature Warning Light on
page 5‑24 for more information.
3.6L V6 Engine
There is a coolant temperature
gauge and a engine coolant
temperature warning light on the
instrument panel cluster that
indicate an overheated engine
condition. See Engine Coolant
Temperature Gauge on page 5‑14
and Engine Coolant Temperature
Warning Light on page 5‑24 for
more information. If the decision is made not to lift the
hood when this warning appears,
get service help right away. See
Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or
Roadside Assistance Program
(Mexico) on page 13‑10.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, the fans
should be running. If not, do not
continue to run the engine and have
the vehicle serviced.
Notice: Engine damage from
running the engine without
coolant is not covered by the
warranty.

Black plate (92,1)Buick LaCrosse Owner Manual - 2012
10-92 Vehicle Care
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
Store the spare or flat tire in one of
the ways shown below. Storage
instructions will vary depending on
the bolt that came with the vehicle
and how it attaches to the vehicle.
This vehicle will have a slide in
fastener or a screw in fastener. Storing a Flat or Spare Tire and
Tools With a Screw in Fastener
1. Turn the wrench
counterclockwise to remove the
fastener.
2. Replace the fastener with the one provided in the foam.
3. Turn the wrench clockwise to tighten the fastener.
4. Replace the foam, jack and tools, and the tire. 5. Turn the retainer nut clockwise
to secure the tire.
6. Place the floor cover on the wheel.
Storing a Flat or Spare Tire and
Tools With a Slide In Fastener
1. If the flat tire is larger than the spare tire, use the longer
mounting bolt.
2. Slide the shorter bolt to removeit from the floor and insert the
longer one.

Black plate (93,1)Buick LaCrosse Owner Manual - 2012
Vehicle Care 10-93
3. Replace the jack and tools intheir original storage location.
4. Place the tire, lying flat, facing up in the spare tire well.
5. Turn the retainer nut clockwise to secure the tire.
6. Place the floor cover on the wheel.
The compact spare is for temporary
use only. Replace the compact
spare tire with a full-size tire as
soon as you can.Compact Spare Tire
{WARNING
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when the
vehicle was new; however, it can
lose air after a time. Check the
inflation pressure regularly. It should
be 420 kPa (60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after installing the spare on
the vehicle. The compact spare is
designed to perform well at speeds
up to 105 km/h (65 mph) for
distances up to 5 000 km (3,000 mi),
so a trip can be completed and the
full-size tire repaired or replaced when possible. However, the
compact spare tire will last longer
and be in good shape if it is
replaced as soon as possible.
Notice:
When the compact spare
is installed, do not take the
vehicle through an automatic car
wash with guide rails. The
compact spare can get caught on
the rails which can damage the
tire, wheel, and other parts of the
vehicle.
Do not use the compact spare on
other vehicles.
Do not mix the compact spare tire or
wheel with other wheels or tires.
They will not fit. Keep the spare tire
and its wheel together.
Notice: Tire chains will not fit the
compact spare. Using them can
damage the vehicle and can
damage the chains too. Do not
use tire chains on the compact
spare.

Black plate (101,1)Buick LaCrosse Owner Manual - 2012
Vehicle Care 10-101
3. Shift the transmission toP (Park).
4. Firmly set the parking brake.
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight-ahead
position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF.Dolly Towing from the Front
(All-Wheel Drive)
Vehicles with all-wheel drive cannot
be dolly towed.
Dolly Towing from the Rear
The vehicle cannot be dolly towed
from the rear.

Black plate (108,1)Buick LaCrosse Owner Manual - 2012
10-108 Vehicle Care
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the floor mat
to unlock each retainer and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snap into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.

Black plate (5,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-5
SeeCustomer Assistance Offices
(U.S. and Canada) on page 13‑5 or
Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-252-1112 From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
All Overseas Locations
Please contact the local General
Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands)
General Motors de Mexico, S. de
R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0818
Long Distance: 011-52-53 29 0818
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
08:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: [email protected].