2012 BUICK LACROSSE service

Black plate (28,1)Buick LaCrosse Owner Manual - 2012
1-28 In Brief
Roadside Service and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar Advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at: U.S.: buick.com
(Click on "Owners," then
"Manage My Buick/Owners
Login")
Canada: buickowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (3,1)Buick LaCrosse Owner Manual - 2012
Keys, Doors, and Windows 2-3
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key. If locked out of the vehicle, see
Roadside Assistance Program (U.S.
and Canada) on page 13‑7
or
Roadside Assistance Program
(Mexico) on page 13‑10.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310. If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See
“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Black plate (16,1)Buick LaCrosse Owner Manual - 2012
2-16 Keys, Doors, and Windows
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be damaged. See your
dealer who can service the
theft-deterrent system and have a
new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pushed in and a valid transmitter is
found in the vehicle.
The security light, located in the
instrument panel cluster, comes on
if there is a problem with arming or
disarming the theft-deterrent
system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
located in the center console. See
“No Remote Detected”
underKey
and Lock Messages on page 5‑39.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.

Black plate (8,1)Buick LaCrosse Owner Manual - 2012
3-8 Seats and Restraints
Memory Seats
On vehicles with the memory
feature, the“1”and “2”buttons on
the outboard side of the driver seat
are used to manually save and
recall the driver seat and outside
mirror positions. These manually
stored positions are referred to as
Button Memory positions. The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
placed in OFF. These automatically
stored positions are referred to as
RKE Memory positions. See
Remote Keyless Entry (RKE)
System Operation on page 2‑4
for
more information.
Storing Button Memory Positions
To save positions into Button
Memory:
1. Adjust the driver seat, seatback recliner, and both outside mirrors
to the desired driving positions.
2. Press and hold MEM (Memory) and “1”at the same time until a
beep sounds.
3. Repeat Steps 1 and 2 for a second driver using “2.”Recalling Button Memory
Positions
To recall the manually saved Button
Memory positions, press and hold
“1”
or“2.” The driver seat and
outside mirrors move to the
positions stored to those buttons
when pressed. Releasing “1”or“2”
before the stored positions are
reached stops the recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.

Black plate (9,1)Buick LaCrosse Owner Manual - 2012
Seats and Restraints 3-9
Recalling RKE Memory Positions
(Memory Remote Recall)
The Memory Remote Recall feature
can recall the driver seat and
outside mirrors to previously stored
RKE Memory positions when
entering the vehicle.
Every time the ignition is placed in
OFF, the positions of the driver seat
and outside mirrors are
automatically stored to the RKE
transmitter that was used to start
the vehicle. These positions are
called RKE Memory positions and
may be different than the previously
mentioned Button Memory positions
saved to the“1”or“2” buttons. To
automatically recall RKE Memory
positions, unlock the driver door
with the RKE transmitter, and open
the driver door. On vehicles with
Keyless Access, opening the driver
door when an RKE transmitter is
present will activate the RKE
Memory recall. If the driver door is
already open, pressing the RKE
transmitter Kbutton will also
activate the RKE Memory recall. The driver seat and outside mirrors
will move to the previously saved
RKE Memory positions.
This feature is turned on or off using
the vehicle personalization menu.
See
Vehicle Personalization on
page 5‑43 for more information.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing the RKE transmitter K
button. If the memory position is still
not recalling, see your dealer for
service. Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, place the ignition in
OFF and open the driver door. If the
driver door is already open, placing
the ignition in OFF will activate the
easy exit driver seat.
This feature is turned on or off using
the vehicle personalization menu.
See
Vehicle Personalization on
page 5‑43 for more information.
To stop recall movement, press one
of the memory or power seat
controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.

Black plate (28,1)Buick LaCrosse Owner Manual - 2012
3-28 Seats and Restraints
the hazard warning flashers by
using the controls for those
features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag..Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑20 andEvent Data
Recorders on page 13‑20.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.

Black plate (31,1)Buick LaCrosse Owner Manual - 2012
Seats and Restraints 3-31
For some children, including
children in child restraints and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints
should wear a safety belt
properly—whether or not there is
an airbag for that person.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5‑16 for more
information, including important
safety information.
If the On Indicator Is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions provided
by the child restraint
manufacturer and refer to
Securing Child Restraints (Rear
Seat) on page 3‑52 orSecuring
Child Restraints (Front
Passenger Seat) on page 3‑55. 5. If, after reinstalling the child
restraint and restarting the
vehicle, the on indicator is still lit,
turn the vehicle off. Then slightly
recline the vehicle seatback and
adjust the seat cushion,
if adjustable, to make sure that
the vehicle seatback is not
pushing the child restraint into
the seat cushion.
Also make sure the child
restraint is not trapped under the
vehicle head restraint. If this
happens, adjust the head
restraint. See Head Restraints
on page 3‑2.
6. Restart the vehicle.
The passenger sensing system may
or may not turn off the airbag for a
child in a child restraint depending
upon the child's seating posture and
body build. It is better to secure the
child restraint in a rear seat.

Black plate (33,1)Buick LaCrosse Owner Manual - 2012
Seats and Restraints 3-33
A wet seat can affect the
performance of the passenger
sensing system. Here is how:
.The passenger sensing system
may turn off the passenger
frontal airbag when liquid is
soaked into the seat. If this
happens, the off indicator will be
lit, and the airbag readiness light
on the instrument panel will also
be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will turn on the
passenger frontal airbag while a
child restraint or child occupant
is on the seat. If the passenger
frontal airbag is turned on, the
on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑16 for
important safety information. The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑18.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.