2012 BUICK LACROSSE Eco

Black plate (56,1)Buick LaCrosse Owner Manual - 2012
7-56 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(Left) and R (Right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote
control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:There are disc
load or eject problems. Disc Format Error or Unknown
Format:
The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
Xor MEM/DVD/
AUX button is pressed on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar System.

Black plate (57,1)Buick LaCrosse Owner Manual - 2012
Infotainment System 7-57
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screen as
damage could result.
Phone
Bluetooth (Overview)
For vehicles equipped with the
MyLink or IntelliLink infotainment
system, see the separate MyLink/
IntelliLink Features and Functions
Guide for more information.
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See
“Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.

Black plate (58,1)Buick LaCrosse Owner Manual - 2012
7-58 Infotainment System
.See“Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
b/g(Push To Talk) :
Press to
answer incoming calls, confirm
system information, and start voice
recognition.
$/i(End Call): Press to end a
call, reject a call, or cancel an
operation. Infotainment System Controls
If equipped, the infotainment system
allows certain controls to be
selected on the infotainment display.
For information about how to
navigate the menu system using the
infotainment controls, see
Overview
(Radio with CD) on page 7‑3 or
Overview (Radio with CD/DVD and
MEM) on page 7‑5 orOverview
(Radio with CD and Touchscreen)
on page 7‑7 orAM-FM Radio (Radio
with CD/DVD/MEM) on page 7‑18 or
AM-FM Radio (Radio with CD and
Touchscreen) on page 7‑21.
5(Phone): Press to enter the
Phone main menu.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.

Black plate (63,1)Buick LaCrosse Owner Manual - 2012
Infotainment System 7-63
Ending a Call
Turn the Menu knob to select Hang
Up, then press SELECT.
Muting a Call
To Mute a Call
Turn the Menu knob to select Mute
Call, then press SELECT.
To Cancel Mute
Turn the Menu knob to select Mute
Call, then press SELECT.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu‐driven
phone system.
1. Turn the Menu knob to selectEnter Number, then press
SELECT.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑13 for more information.
Bluetooth (Voice
Recognition)
Using Voice Recognition
For vehicles equipped with the
MyLink or IntelliLink infotainment
system, see the separate MyLink/
IntelliLink Features and Functions
Guide for more information.
To use voice recognition, press the
b/gbutton located on the steering
wheel. Use the commands below for
the various voice features. For
additional information, say "Help"
while you are in a voice
recognition menu.
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if available. See OnStar
Overview on page 14‑1 for more
information.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.

Black plate (65,1)Buick LaCrosse Owner Manual - 2012
Infotainment System 7-65
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands‐Free Calling
Directory and the Destinations
Directory. Using the
“Store”Command
1. Pressb/g. The system
responds “Ready,”followed by
a tone.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Digit Store.”

Black plate (67,1)Buick LaCrosse Owner Manual - 2012
Infotainment System 7-67
Using the“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re‐dial”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. After the tone, say “Re‐dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Press0/cto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Press0/cto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”

Black plate (68,1)Buick LaCrosse Owner Manual - 2012
7-68 Infotainment System
3. Use the dial or call command todial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Press0/cto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
b/g, and
then say “Mute Call.”
To cancel mute, press
b/g, and
then say “Un‐mute Call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone. The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.

Black plate (70,1)Buick LaCrosse Owner Manual - 2012
7-70 Infotainment System
Steering Wheel Controls
Steering wheel controls can be
used to:
.Answer incoming calls
.Confirm system information
.Start voice recognition
.End a call
.Reject a call
.Cancel an operation
.Make outgoing calls using the
call list
b/g(Push To Talk) :Press to
answer incoming calls, to confirm
system information, and to start
voice control. Press and hold for two
to three seconds to access the
call list.
$/i(End call/Mute) : Press to
end a call, reject a call, or to cancel
an operation. To make outgoing calls using the
call list.
1. Press the
b/gbutton.
2. Highlight the phone number by toggling the SRC switch up
or down.
3. Dial the highlighted number by pressing the
b/gbutton.
Infotainment System Controls
For information about how to
navigate the menu system using the
navigation system controls, see the
separate Navigation System
Manual.
PHONE : Press to enter the Phone
main menu.
Voice Control
The voice control system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the UHP system, sound
comes through the vehicle's front
audio system speakers and
overrides the audio system. Use the
VOL/
Oknob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Turning Bluetooth On or Off
1. Press the CONFIG button.
2. Select Phone Settings, or touch Phone on a navigation radio.
3. Select Bluetooth.
4. Select Activation.