Black plate (10,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
13-10 Customer Information
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800
E-mail
[email protected]
Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
Black plate (11,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Customer Information 13-11
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Black plate (14,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
13-14 Customer Information
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collisionrepairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
Black plate (17,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Customer Information 13-17
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Black plate (7,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in English, French or
Spanish. Press
Qand ask an
Advisor. Advisors can speak
English, French or Spanish.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Black plate (5,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
INDEX i-5
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 9-46
Requirements, California . . . . . 9-46
System Messages . . . . . . . . . . . . 5-27
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-33
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-46
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9 Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Trip Odometer . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-51
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-25
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-25
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-25
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-20
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated Front Seats . . . . . . . . . . . . . 3-6
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-20
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-6
Hill Start Assist (HSA) . . . . . . . . . 9-32
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-11
Hydraulic Clutch . . . . . . . . . . . . . . 10-13
Black plate (6,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
i-6 INDEX
I
Ignition Positions . . . . . . . . 9-14, 9-16
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-23
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-20
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-66
K
Key and Lock Messages . . . . . . . 5-27
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-39
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-4
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-25
License Plate . . . . . . . . . . . . . . . 10-28
Malfunction Indicator . . . . . . . . . 5-13
On Reminder . . . . . . . . . . . . . . . . . 5-20
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-12
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-45
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-38
Lighter, Cigarette . . . . . . . . . . . . . . . 5-6
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5 Lights
Airbag Readiness . . . . . . . . . . . . . 5-11
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-16
Brake System Warning . . . . . . . 5-15
Charging System . . . . . . . . . . . . . 5-12
Cruise Control . . . . . . . . . . . . . . . . 5-20
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-20
Electric Parking Brake . . . . . . . . 5-16
Engine Oil Pressure . . . . . . . . . . 5-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-20
High-Beam On . . . . . . . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-19
Safety Belt Reminders . . . . . . . . 5-10
Security . . . . . . . . . . . . . . . . . . . . . . 5-19
StabiliTrak
®OFF . . . . . . . . . . . . . 5-17
Tire Pressure . . . . . . . . . . . . . . . . . 5-18
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-17
Traction Off . . . . . . . . . . . . . . . . . . . 5-17
Locks Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . 2-10
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Black plate (10,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
i-10 INDEX
ServiceAccessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-13
Maintenance Records . . . . . . .11-14
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-16
Scheduling Appointments . . . 13-12
Servicing the Airbag . . . . . . . . . . . 3-28
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-23
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-21
Out of Park . . . . . . . . . . . . . . . . . . . 9-22
Side Blind Zone Alert . . . . . . . . . . 9-40
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-66
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2 Speedometer . . . . . . . . . . . . . . . . . . . 5-9
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 5-17
System . . . . . . . . . . . . . . . . . . . . . . . 9-34
Start Assist, Hills . . . . . . . . . . . . . . 9-32
Start Vehicle, Remote . . . . . . . . . . 2-8
Starter Switch Check . . . . . . . . . 10-23
Starting the Engine . . . . . . . . . . . . 9-18
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-26
Storage Areas Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . 13-20, 7-1T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-9
TaillampsBulb Replacement . . . . . . . . . . 10-26
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-13, 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Tires Buying New Tires . . . . . . . . . . . 10-53
Chains . . . . . . . . . . . . . . . . . . . . . . 10-57
Changing . . . . . . . . . . . . . . . . . . . 10-59
Compact Spare . . . . . . . . . . . . . 10-66
Designations . . . . . . . . . . . . . . . 10-42
Different Size . . . . . . . . . . . . . . . 10-54
If a Tire Goes Flat . . . . . . . . . . 10-58
Inflation Monitor System . . . . 10-47
Inspection . . . . . . . . . . . . . . . . . . 10-50
Low Profile . . . . . . . . . . . . . . . . . 10-39
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-18
Pressure Monitor System . . . 10-46
Rotation . . . . . . . . . . . . . . . . . . . . 10-51
Sidewall Labeling . . . . . . . . . . . 10-39