ConnectedDrive*
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with
you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to
the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance
is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse
Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that
your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
General information
TeleService
supports communication with your
service center.
▷ Data on the vehicle's service requirements
can
be sent directly to the service center. In
this way, the service center can plan its work
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance
Maintenance
BMW maintenance system
The maintenance system provides information
on required maintenance measures and thus
provides
support in maintaining road safety and
the operational reliability of the vehicle.
Condition Based Service CBS
Sensors and special algorithms take into ac‐
count the driving conditions of your vehicle.
Based on this, Condition Based Service deter‐
mines the maintenance requirements.
The system makes it possible to adapt the
amount of maintenance you need to your user
profile.
Details on the service requirements, refer to
page 75, can be displayed on the Control Dis‐
play.
On the Control Display, the remaining distances
and times for selected maintenance require‐
ments and any legally required deadlines can be
displayed individually, refer to page 75.
Service data in the remote control
Information on the required maintenance is con‐
tinuously stored in the remote control. Your
service center will read out this data and suggest
the right array of service procedures for your ve‐
hicle.
Therefore, hand your service specialist the re‐
mote control that you used most recently. Setting the correct date
Make sure the date is set correctly, refer
to
page 79; otherwise, the effectiveness of CBS
Condition Based Service is not ensured.◀
Storage periods
Storage periods during which the vehicle bat‐
tery was disconnected are not taken into ac‐
count.
If this occurs, have a service center update the
time-dependent maintenance procedures,
such as checking brake fluid and, if necessary,
changing the engine oil and the microfilter/acti‐
vated-charcoal filter.
Service and Warranty
Information Booklet for US
models and Warranty and
Service Guide Booklet for
Canadian models
Please consult your Service and Warranty Infor‐
mation Booklet for US models and Warranty and
Service Guide Booklet for Canadian models for
additional information on service requirements.
Maintenance and repair should be performed by
your service center. Make sure to have regular
maintenance procedures recorded in the vehi‐
cle's Service and Warranty Information Booklet
for US models, and in the Warranty and Service
Guide Booklet for Canadian models. These en‐
tries are proof of regular maintenance. Seite 268
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Maintenance
Socket for OBD Onboard
Diagnosis
On the driver's side is an OBD socket for check‐
ing
the primary components in the vehicle emis‐
sions.
Emissions
▷The warning lamp lights up:
Emissions are deteriorating. Have
the
vehicle checked as soon as pos‐
sible.
▷ The warning lamp flashes under certain cir‐
cumstances:
This
indicates that there is excessive misfir‐
ing in the engine.
Reduce the vehicle speed and have the sys‐
tem checked immediately; otherwise, seri‐
ous engine misfiring within a brief period can
seriously damage emission control compo‐
nents, in particular the catalytic converter.
Display of the previously described mal‐
functions on Canadian models.
Fuel cap The indicator lamp lights up.
If
the fuel cap is not properly tightened,
the OBD system may conclude that
fuel vapor is escaping. If the cap is then tight‐
ened, the display should go out in a short time.
Data memory
Your vehicle records data relating to vehicle op‐
eration, faults and user settings. These data are stored in the remote control and can be read out
with suitable devices, particularly when the ve‐
hicle is serviced. The data obtained in this way
provide valuable information for service proc‐
esses and repair or for optimizing and develop‐
ing vehicle functions further. In addition, if you
signed a service contract for Assist, certain ve‐
hicle data can be sent directly from the vehicle
to facilitate the desired services.
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Reference
Mobility Communication Entertainment Navigation Driving tips Controls At a glance
Care
Car washes
Notes
Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of 140 ℉/
60 ℃.
Holding them too close or using excessively
high
pressures or temperatures can cause dam‐
age or preliminary damage that may then lead to
long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, for Park
Distance Control* or the backup camera*, for
instance, for extended periods of time and only
from a distance of at least 12 in/30 cm.◀
Wash your vehicle frequently, particularly in win‐
ter.
Intense soiling and road salt can damage the ve‐
hicle.
Washing in automatic car washes
Your vehicle can be washed in automatic car
washes right from the start.
Give preference to cloth car washes or those
that use soft brushes in order to avoid paint
damage.
Notes
Note the following:
▷ Make sure that the wheels and tires are not
damaged by the transport mechanisms.
▷ Fold in the exterior mirrors; otherwise, they
may
be damaged, depending on the width of
the vehicle. ▷
Deactivate rain sensor, refer to page 67, to
prevent unintentional wiper action.
▷ BMW X5: deactivate the rear window wiper
and protect it from damage. Ask the car
wash
operator about any necessary protec‐
tive measures.
▷ Remove additional attachments, for in‐
stance a spoiler or telephone antenna, if
there is a risk that these may be damaged.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.
◀
Before driving into a car wash
The vehicle is able to roll if the following steps
are taken.
1. Insert the remote control into the ignition
lock, even with Comfort Access.
2. Engage transmission position N.
3. Release the parking brake.
4. Deactivating Automatic Hold, refer to
page 64.
5. Switch the engine off.
6. Leave the remote control in the ignition lock
so that the vehicle can roll.
Mixed tires* Note the vehicle width
Before driving into a car wash, make sure
that
the vehicle width is not too large for the car
wash, as otherwise the vehicle and the car wash
could be damaged.◀
Headlamps
▷ Do not rub dry and do not use abrasive or
caustic cleansers.
▷ Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water. Seite 285
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Reference
Mobility Communication Entertainment Navigation Driving tips Controls At a glance
Automatic climate control in
rear, deactivating on Control
Display 124
Automatic climate control in rear, switching off 125
Automatic climate control, switching off 123, 125
Automatic climate control, ventilation in rear 123
Automatic climate control, with 2-zone control 120
Automatic climate control, with 4-zone control 124
Automatic, cruise control 108
Automatic
Cruise Control 102
Automatic Curb Monitor 54
Automatic headlamp con‐ trol 81, 82
Automatic Hold 64
Automatic Hold, activating 64
Automatic Hold, deactivat‐ ing 64
Automatic Hold, parking 65
Automatic recirculated air control 122
Automatic Soft Closing, doors 33
Automatic Soft Closing, tail‐ gate 34
Automatic tailgate opera‐ tion 34, 36
Automatic transmission with Steptronic 69
Automatic transmission with
Steptronic
– Kickdown 69
AUTO program with automatic
climate control 120, 125
AUX-IN port 134, 192
Average fuel consumption 74
Average fuel consumption, setting the units 80
Average speed 73
Average speed, refer to Com‐ puter 73
Axle loads, refer to Weights 292 B
Backrest curvature, refer to
Lumbar support 46
Backrest width 46
Back
seats, adjusting the head
restraints 52
Backup camera 112
Backup camera, cleaning 114
Backup camera, obstacle marking 113
Backup camera, pathway lines 113
Backup camera, turning lines 113
Balance 172
Band-aids, refer to First aid kit 281
Bass 172
Battery
– Remote control 28
Battery change, remote con‐
trol
for rear DVD system 202
Battery disposal 278
Battery, refer to Vehicle bat‐ tery 278
Battery replacement, remote control for vehicle 39
Before entering the car wash 285
Belts, refer to Safety belts 50
Belt tensioners, refer to Safety belts 50
Beverage holder, refer to Cu‐ pholder 135
Black and white map dis‐ play 166
Blower, refer to Air flow rate 121
Bluetooth audio 196
Bluetooth connection, activat‐ ing/deactivating 217
BMW Advanced Diesel 249
BMW Apps 241
BMW Apps, video play‐ back 195
BMW Assist 237
BMW Assist, refer to Connec‐ tedDrive 237 BMW EfficientDynamics, refer
to Saving fuel 148
BMW homepage 6
BMW Internet page 6
BMW maintenance sys‐ tem 268
BMW Online 239
BMW TeleService 237
Bottle holder, refer to Cu‐ pholder 135
Brake assistant 96
Brake discs, breaking in 142
Brake
fluid, refer to Service re‐
quirements 75
Brake force display 94
Brake force distribution, elec‐ tronic 96
Brake lamps, brake force dis‐ play 94
Brake lights, adaptive 94
Brake pads, breaking in 142
Brakes, BMW maintenance system 268
Brakes, parking brake 63
Brakes, service require‐ ments 75
Brake system, BMW mainte‐ nance system 268
Braking, notes 143
Breakdown assistance 281
Breakdown, transporting the vehicle 282
Breaking in 142
Brightness, on the Control Display 80
Bulb replacement, refer to Lamp and bulb replace‐
ment 270
Button for starting the engine, refer to Start/Stop button 61
C
Calendar 232
Calibration, driver's seat 51
California Proposition 65 Warning 7
Camera, care 287
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Reference Mobility Communication Entertainment Navigation Driving tips Controls At a glance
Camera, refer to Backup cam‐
era 112
Camera, Side View 117
Camera, Top View 116
Can holder, refer to Cu‐ pholder 135
Car battery, refer to Vehicle battery 278
Car care products 286
Care 285
Care, displays 287
Care, vehicle 286
Cargo 144
Cargo area
– Comfort Access 38
Cargo area, capacities 292
Cargo area, enlarging 133
Cargo area lamp, refer to Inte‐ rior lamps 84
Cargo area lid, refer to Tail‐ gate 33, 36
Cargo area, opening/closing, refer to Lower tailgate 36
Cargo area, opening/closing, refer to Tailgate 33, 36
Cargo area, opening from the inside 34
Cargo area, opening from the outside 34
Cargo area, refer to Cargo area 132
Cargo cover, refer to Luggage compartment roller
cover 132
Cargo, securing with ski bag, refer to Securing cargo 139
Cargo straps, securing cargo 146
Car key, refer to Integrated key/remote control 28
Carpet, care 287
Car phone, installation loca‐ tion, refer to Center arm‐
rest 134
Car phone, refer to Tele‐ phone 216
Car vacuum cleaner, connect‐ ing,
refer to Connecting elec‐
trical devices 131 Car wash 285
Catalytic converter, refer to
Hot exhaust system 142
CBC, refer to Cornering Brake Control 96
CBS Condition Based Serv‐ ice 268
CD/DVD 181
CD/DVD changer 185
CD/DVD in rear 201
CD/DVD notes 187
CD, refer to Playing audio tracks,
rear DVD system 206
CDs, storing 188
Cell phone 216
Cell phone, installation loca‐ tion, refer to Center arm‐
rest 134
Center armrest, front 134
Center armrest, rear 135
Center brake lamp 273, 275
Center console, refer to Around the center con‐
sole 16
Central locking
– Comfort Access 37
– From the inside 33
– Setting the unlocking char‐ acteristics 30
Central locking system
– From the outside 29
– Principle 29
Central screen, refer to Control
Display 19
Changes, technical, refer to Safety 6
Changing wheels/tires 260
Chassis number, refer to En‐ gine compartment 263
Check Control 76
Children, transporting 56
Child restraint fixing system LATCH 57
Child restraint fixing sys‐ tems 56
Child restraint fixing systems, mounting 56
Child safety locks 60
Child seat, mounting 56 Child seats, refer to Transport‐
ing children safely 56
Chrome parts, care 286
Cigarette lighter, connecting electrical devices 131
Cigarette lighter, refer to Lighter 130
Cigarette lighter socket 131
Circulation of air, refer to Re‐ circulated air mode 122
Cleaning, displays 287
Cleaning your BMW, refer to Care 285
Clock 71
Clock, 12h/24h mode 79
Closing
– From the inside 33
– From the outside 30
Clothes hooks 135
Cockpit 12
Cold
start, refer to Starting the
engine 62
Combination instrument, refer to Instrument cluster 14
Combination switch, refer to Turn signal/high beams/
headlamp flasher 66
Combination switch, refer to Washer/wiper system 67
Comfort Access
– Battery replacement 39
Comfort area, refer to Around
the center console 16
Compact
wheel, inflation pres‐
sure 252, 253
Compartment for remote con‐ trol, refer to Ignition lock 61
Compartments, refer to Stor‐ age compartments 134, 135
Compass, digital 129
Computer 73
Computer, displaying informa‐ tion 73
Computer, displays on the Control Display 74
Concierge service 238
Condensation on windows, re‐ moving 121
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Everything from A to Z
Condensation under the vehi‐
cle 144
Condition Based Service CBS 268
Confirmation signals for lock‐ ing/unlocking the vehicle 31
ConnectedDrive 237
Connecting,
mobile phone, re‐
fer to Pairing the mobile
phone 216
Consumption, refer to Aver‐ age fuel consumption 74
Contacts 227, 235
Control Display 19
Control Display, care 287
Control Display, setting the brightness 80
Controller, refer to Con‐ trols 18
Controls and displays 12
Controls, rear DVD sys‐ tem 200
Control systems, driving sta‐ bility 96
Convenient operation
– Glass sunroof 30, 32
– Window 30
Coolant 267
Coolant, checking the
level 267
Coolant temperature 72
Cooling
function, switching on
and off 122
Cooling, maximum 122
Cooling system, refer to Cool‐ ant 267
Cornering Brake Control CBC 96
Corrosion on brake discs 144
Courtesy lamps, refer to Inte‐ rior lamps 84
Cradle for telephone or mobile phone, refer to Snap-in
adapter 225
Cruise control 108
Cruise control
– Malfunction 110
Cruise control, active 102
Cupholder 135 Curb weight, refer to
Weights 292
Current fuel consumption 72
Current location, storing 155
Curve lights, refer to Adaptive light control 82
Cylinders, number of, refer to Engine data 290
D
Dashboard
lighting, refer to In‐
strument lighting 84
Dashboard, refer to Cock‐ pit 12
Data memory 269
Data, technical 290
Date 71
Date, display format 79
Date, retrieving 71
Date, setting 79
Daytime running lights 82
Defroster, rear window 121
Defrosting windows 121
Defrost setting, refer to De‐ frosting windows 121
Destination entry via the ad‐ dress book 154
Destination guidance 161
Destination guidance with in‐ termediate destinations 159
Destination input, naviga‐ tion 153
Diesel exhaust fluid, at low temperatures 250
Diesel exhaust fluid, at mini‐ mum 249
Diesel exhaust fluid, having re‐ filled 250
Diesel exhaust fluid, refilling yourself 250
Diesel particulate filter 143
Digital clock 71
Digital compass 129
Digital radio 175
Dimming mirrors 55
Directional indicators, refer to Turn signals 66 Displacement, refer to Engine
data 290
Display in front wind‐ shield 117
Display
lighting, refer to Instru‐
ment lighting 84
Displays and controls 12
Displays, care 287
Displays, cleaning 287
Displays, refer to Instrument cluster 14
Disposal, coolant 267
Disposal, vehicle battery 278
Distance control, refer to Ac‐ tive Cruise Control 102
Distance, selecting, with Ac‐ tive Cruise Control 104
Distance warning, refer to Park Distance Control PDC 110
Divided screen view, split screen 22
Door key, refer to Remote con‐ trol with integrated key 28
Door lock 32
Doors, manual operation 32
Doors, unlocking and locking
– Confirmation signals 31
– From the inside 33
– From the outside 30
DOT Quality Grades 258
Downhill control 98
Draft-free ventilation 123
Drive-off assistant 100
Driver's seat, calibrating 51
Driving away on inclines, refer to Drive-off assistant 100
Driving
notes, breaking in 142
Driving notes, general 142
Driving on poor roads 147
Driving stability control sys‐ tems 96
Driving through water 143
Driving tips, refer to Driving notes 142
Dry air, refer to Cooling func‐ tion 122
DSC Dynamic Stability Con‐ trol 96
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Reference Mobility Communication Entertainment Navigation Driving tips Controls At a glance
Flat Tire Monitor FTM, snow
chains 261
Flat tire, run-flat tires 261
Flat
tire, Tire Pressure Monitor
TPM 90
Flat tire, warning lamp 89, 91
Flat tire, wheel change 275
Flooding, refer to Driving through water 143
Floor carpet, care 287
Floor mats, care 287
FM/AM station 174
Fog on windows, remov‐ ing 121
Foldable rear seat back‐ rest 133
Foot brake 143
Footwell lamps, refer to Inte‐ rior lamps 84
For your own safety 6
Four-wheel drive, refer to xDrive 98
Front airbags 86
Front fog lamps 84
Front fog lamps, indicator lamp 84
FTM Flat Tire Monitor 88
Fuel 248
Fuel
– Refer to Average fuel con‐ sumption 74
Fuel, average consump‐
tion 74
Fuel cap 246
Fuel cap, closing 246
Fuel consumption display
– Average fuel consump‐ tion 74
Fuel consumption display,
current fuel consumption 72
Fuel-efficient driving, refer to Current
fuel consumption 72
Fuel filler flap, closing 246
Fuel filler flap, opening 246
Fuel filler flap, unlocking in case of an electrical malfunc‐
tion 246
Fuel gauge 73
Fuel, high-quality brands 248 Fuel, quality
248
Fuel, saving 148
Fuel, specifications 248
Fuel
tank capacity, refer to Fill‐
ing capacities 293
Fuel tank contents, refer to Filling capacities 293
Fuel tank, refer to Filling ca‐ pacities 293
Fuse 279
G
Garage door opener, refer to Integrated universal remote
control 127
Gasoline gauge, refer to Fuel gauge 73
Gasoline, refer to Required fuel 248
Gas station recommenda‐ tion 162
Gear change, automatic trans‐ mission with Steptronic 70
Gear change, via shift pad‐ dles 70
General driving notes 142
Glass sunroof, closing 43
Glass sunroof, electric
– Convenient operation 30
– Remote control 30
Glass sunroof, initializing 44
Glass sunroof, opening 43
Glass sunroof, pinch protec‐
tion 44
Glass sunroof, power fail‐ ure 44
Glass sunroof, refer to Panor‐ amic glass sunroof 42
Glass sunroof, tilting 43
Glove compartment 134
Glove compartment
– USB interface 134
Glove compartment, light‐
ing 134
GPS navigation, refer to Navi‐ gation system 152
Gross vehicle weight, refer to Weights 292 H
Handbrake, refer to Parking
brake 63
Hand-held transmitter, alter‐ nating code 128
Hands-free microphone 16
Hazard warning sys‐ tem 16, 280
HDC Hill Descent Control 98
HD Radio 175
Head airbags 86
Headlamp control, auto‐ matic 81, 82
Headlamp courtesy delay fea‐ ture 81
Headlamp flasher 66, 83
Headlamp flasher, indicator lamp 15
Headlamps 81
Headlamps, care 285
Headlamps, cleaning 67
Headlamps, cleaning, washer fluid 68
Headliner 17
Headphones,
connecting, rear
DVD system 201
Head restraints 51
Head-up Display 117
Head-up Display, care 287
Heatable rear window 121
Heating 119
Heating
– Seats 48
Heating, interior 119
Heating, mirrors 54
Heating, residual heat 122
Heating with the engine switched off, refer to Resid‐
ual heat 122
Heavy cargo, refer to Stowing cargo 145
Height, refer to Dimen‐ sions 291
High-beam Assistant 83
High beams 83
High beams/low beams, auto‐ matic, refer to High-beam
Assistant 83
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Reference Mobility Communication Entertainment Navigation Driving tips Controls At a glance