ConnectedDrive*
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with
you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to
the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance
is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse
Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that
your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
General information
TeleService
supports communication with your
service center.
▷ Data on the vehicle's service requirements
can
be sent directly to the service center. In
this way, the service center can plan its work
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3.
"Start service" A Service Request can be started via a Check
Control message, refer to page
76.
Automatic Service Request
*
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
1. "Vehicle Info"
2. "Vehicle status" 3.
Open "Options".
4. "Last Service Request"
Services status*
Displaying available services
Display of all services available in the vehicle.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status" 3.
"Available services" Updating BMW Assist
Manual update of
TeleService* and BMW As‐
sist*.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status"
3. "Update BMW Assist"
Data transfer*
During the updating of BMW services, display
the status of the data transfer.
1. "BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps*
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software
applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷ The mobile phone is suitable.
▷ The mobile phone operating system sup‐
ports the software applications of Apps.
▷ Software applications are installed on the
cell phone and ready to use.
▷ Corresponding mobile wireless contract.
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In the event the Ultra-Low Sulfur Diesel fuel can‐
not be fully inserted into the fuel filler neck,
please contact BMW Roadside Assistance for
instructions on how to add fuel. For more infor‐
mation on BMW Roadside Assistance, refer to
page
281.
Winter diesel
To ensure that the diesel engine remains op‐
erational in the winter, use winter diesel.
It is available at gas stations during winter
months.
The standard fuel filter heating prevents the
supply of fuel from stalling during driving. No diesel additives
Do not add additives, including gasoline;
otherwise, engine damage may occur.◀ BMW X5 with BMW Advanced
Diesel
The concept
BMW
Advanced Diesel reduces nitrogen oxides
in the diesel exhaust of your vehicle by injecting
the reducing agent diesel exhaust fluid into the
exhaust line. In the catalytic converter, a chem‐
ical reaction occurs that minimizes nitrogen ox‐
ides.
In order to be able to start the engine in the usual
way, there must be a sufficient supply of diesel
exhaust fluid in the separate reservoir.
System heating
In order to bring the system to operating tem‐
perature after a cold start of the engine, the au‐ tomatic transmission shifts into the next higher
gear at a later point.
Reserve display
A display in the instrument panel informs you
about the remaining distance can be covered
with the amount of fuel currently in the tank.
The reserve display appears approx.
1,000 miles/1,600 km before the tank is empty.
As soon as the reserve display has appeared in
the instrument panel, have the diesel exhaust
fluid refilled to prevent the engine from being
unable to restart.
Diesel exhaust fluid at minimum
Even with a display of -- mls, the engine will con‐
tinue to run, provided that it is not switched off,
and all other operating requirements are met,
e.g. sufficient fuel.
No engine start
Do
not drive until the displayed remaining
distance runs out. Otherwise, it may not be pos‐
sible to restart the engine.◀ Seite 249
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Engine compartment
Important features in the engine compartment
BMW X5
1
Filler neck for washer fluid for the headlamp
and window washer system 67
2 Starting aid terminal 281 3
Coolant expansion tank 267
4 Engine oil filler neck 266
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Closing the hood
Drop the hood from a height of approx. 16 in/
40 cm. It must be clearly heard to engage.
Hood open when driving
If you see any signs that the hood is not
completely
closed while driving, pull over imme‐
diately and close it securely.◀
Danger of pinching
Make sure that the closing path of the
hood is clear; otherwise, injuries may result.◀
Engine oil
Checking the engine oil level
Your car is equipped with an electronic engine
oil level check.
Requirements
▷ The engine must be running and warm after
the vehicle has been driven for at least
6.2 miles/10 km.
▷ The vehicle is stopped or being driven on a
level roadway.
Displaying the oil level
1. "Vehicle Info" 2.
"Vehicle status" 3. "Engine oil level"
Possible messages
▷ "Engine oil level OK"
▷ "Measurement not possible at this time."
▷ "Measuring engine oil level..."
Duration with the engine running: ap‐
prox. 3 minutes.
Duration while driving: approx. 5 minutes.
If engine oil was added, it may take up to
30 minutes to obtain an oil level reading.
▷ "Engine oil level below minimum. Add 1
quart!"
Add
a maximum quantity of 1 US quart/1 liter
of engine oil at the next opportunity, refer
also to Adding engine oil below.
▷ "Engine oil level too high! Have this
checked."
Too much engine oil
Have the vehicle checked immedi‐
ately; otherwise, surplus oil can lead to en‐
gine damage.
◀ ▷
"Measurement inactive. Have this
checked."Do not add engine oil. It is possi‐
ble to continue driving. Note the newly cal‐
culated remaining mileage until the next oil
service, refer to page 75. Have the system
checked as soon as possible.
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Coolant
General information
Danger of burns from hot engine
Do not open the cooling system while the
engine is hot; otherwise, escaping coolant may
cause burns.◀
Suitable additives
Only
use suitable additives; otherwise, en‐
gine damage may occur. The additives are
harmful to your health.◀
Coolant consists of water and additives.
Not all commercially available additives are suit‐
able for your vehicle. Ask your service center for
suitable additives.
Checking the coolant level
1. Do not open the hood until the engine has
cooled down.
2. Turn the expansion tank cap counterclock‐
wise
slightly to allow any accumulated pres‐
sure to escape; then continue turning to
open.
3. The coolant level is correct if it is between
the maximum and minimum marks in the
filler neck, refer also to the diagram next to
the filler neck.
4. If the coolant is low, slowly add coolant up to
the specified level; do not overfill.
5. Turn the cap until there is an audible click.
6. Have the cause of the coolant loss elimi‐
nated as soon as possible. Disposal
Comply
with the appropriate environmen‐
tal protection regulations when disposing
of coolant additives. Seite 267
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Socket for OBD Onboard
Diagnosis
On the driver's side is an OBD socket for check‐
ing
the primary components in the vehicle emis‐
sions.
Emissions
▷The warning lamp lights up:
Emissions are deteriorating. Have
the
vehicle checked as soon as pos‐
sible.
▷ The warning lamp flashes under certain cir‐
cumstances:
This
indicates that there is excessive misfir‐
ing in the engine.
Reduce the vehicle speed and have the sys‐
tem checked immediately; otherwise, seri‐
ous engine misfiring within a brief period can
seriously damage emission control compo‐
nents, in particular the catalytic converter.
Display of the previously described mal‐
functions on Canadian models.
Fuel cap The indicator lamp lights up.
If
the fuel cap is not properly tightened,
the OBD system may conclude that
fuel vapor is escaping. If the cap is then tight‐
ened, the display should go out in a short time.
Data memory
Your vehicle records data relating to vehicle op‐
eration, faults and user settings. These data are stored in the remote control and can be read out
with suitable devices, particularly when the ve‐
hicle is serviced. The data obtained in this way
provide valuable information for service proc‐
esses and repair or for optimizing and develop‐
ing vehicle functions further. In addition, if you
signed a service contract for Assist, certain ve‐
hicle data can be sent directly from the vehicle
to facilitate the desired services.
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Do not touch the bulbs
Do not touch the glass of new bulbs with
your bare hands, as even minute amounts of
contamination will burn into the bulb's surface
and reduce its service life.
Use
a clean tissue, cloth or something similar, or
hold the bulb by its base.◀
Light-emitting diodes LED
Light-emitting diodes installed behind translu‐
cent lenses serve as the light source for many of
the controls, displays and other equipment in
your vehicle.
These light-emitting diodes, which operate us‐
ing a concept similar to that applied in conven‐
tional lasers, are officially designated as Class 1
light-emitting diodes.
Do not remove the covers
Do not remove the covers, and never stare
into the unfiltered light for several hours; other‐
wise, irritation of the retina could result.◀
Headlamp glass
Condensation can form on the inside of the ex‐
ternal lamps in cool or humid weather. When the
light is switched on, the condensation evapo‐
rates after a short time. The headlamp glasses
do not need to be changed.
If there is a large amount of moisture, e.g., water
droplets form in the lamp, have the lamp
checked by your service center.
BMW X5: bulb replacement
Xenon headlamps
Because of the long life of these bulbs, the like‐
lihood of failure is very low. Switching the lamps
on and off frequently shortens their life.
If a bulb fails, switch on the front fog lamps* and
continue the trip with great care. Comply with
local regulations. Do not perform work/bulb replacement on
xenon headlamps
Have
any work on the xenon lighting system, in‐
cluding bulb replacement, performed only by a
service center.
Due to the high voltage present in the system,
there is the danger of fatal injuries if work is car‐
ried out improperly.◀
Parking lamps, roadside parking lamps,
daytime running lights*
These lamps are made using LED technology.
Contact your service center in the event of a
malfunction.
Turn signals, front
24-watt bulb, PY24W
1. Rotate bulb holder to the left and remove it
along with the bulb. 2.
Rotate the bulb to the right along with the
socket and replace.
3. Install in the reverse order.
Side marker lamps, rear
Contact
the service center for bulb replacement.
Tail lamps
▷ Turn signal, brake lamp: 21-watt bulb,
P21W.
▷ Brake force display: 21-watt bulb, P21W.
▷ Backup lamp: 16-watt bulb, W16W
▷ Tail lamp: LED technology.
Contact
your service center in the event of a
malfunction. Seite 271
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