2012 BMW X5 XDRIVE35D phone

Office*
At a glance
General information
Contacts,
appointments, tasks, notes, text mes‐
sages, and e-mails* from the mobile phone can
be displayed on the Control Display if the mobile
phone provides compatible support of these
functions and the necessary Bluetooth stand‐
ards.
Information about which mobile phones support
the Office functions can be found at
www.bmwusa.com/bluetooth. A limited number
of compatible mobile phones is available for Of‐
fice.
Contents are only displayed in full length when
the vehicle is stationary.
The mobile phone has read-access only.
Do not use Office while driving
To avoid becoming distracted and posing
an unnecessary hazard to your vehicle's occu‐
pants and to other road users, never attempt to
use the controls or enter information unless traf‐
fic and road conditions allow this.◀
Requirements
▷ A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, data access must be confirmed on
the mobile phone.
▷ The time, time zone, and date, refer to
page 78, are correctly set on the Control
Display and on the mobile phone, for in‐
stance to correctly display appointments.
▷ Office is activated, refer to page 217.
Updating
Data are updated every time the mobile phone
is connected to the vehicle. Appointment en‐
tries,

tasks, notes and reminders can be updated
separately. 1.
"Office"
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
3. Open "Options".
4. "Update data"
Cell

phone data are transmitted again to the
vehicle.
Office information
The number of unread messages and active
tasks
as well as the upcoming appointments are
displayed.
1. "Office"
2. "Current office"
3. Select the desired entry to display details. Contacts
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone* are displayed as
well if this function is supported by the mobile
phone. The addresses can be adopted as des‐
tinations

for navigation and the phone numbers
can be dialed.
Displaying contacts
General information
1. "Office"
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2.
"Contacts" All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page
23.
A symbol indicates the storage location of the
contacts. Symbol Storage location
No sym‐
bol
In the vehicle; the address has not
been checked as a destination. In the vehicle; the address has
been checked as a destination*. Mobile phone*.
Dialing phone numbers*
1.
Select the desired contact.
2. Select the phone number.
The connection is established.
Editing a contact
1. Select the desired contact.
2. "Edit contact" 3.
Change the entries.
4. "Store contact in vehicle" When a contact is edited, the changes are not
stored
on the mobile phone. A copy of the entry
is stored in the vehicle.
Selecting the contact as a navigation
destination*
1. Select the desired contact.
2. Select the address.
When contacts from the mobile phone are
used, the address may need to be matched
to

the navigation data contained in the vehi‐
cle. In this case:
Correct the address.
3. "Start guidance" or "Add as another
destination"
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con‐
tained in the vehicle. The address can be
checked for this purpose.
1. Select the desired contact and highlight the
address.
2. Open "Options".
3. "Check as destination"
4. Correct and store the address if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
New contact
A contact can have up to 8 phone numbers,
2 addresses, 3 e-mail addresses and one Inter‐
net address.
1. "Office"
2. "Contacts"
3. Open "Options".
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Office

4.
"New contact" 5.
The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
6. Fill in the entry fields: select the symbol next
to the entry field.
7. Enter the text and assign the contact type.
8. If the vehicle is equipped with a navigation
system: enter the address. Only addresses
contained
in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
If necessary, "Accept address".
9. "Store contact in vehicle"
Contact types
Various
contact types can be assigned to phone
numbers and addresses. Symbol Meaning
Home phone number.
Business phone number.
Mobile phone number.
Other phone number.
Home address.
Business address.
Specifying the home address
A

home address can be stored. It appears at the
top of the contact list.
1. "Office"
2. "Contacts" 3.
"Home"
4. Create a contact.
5. "Store contact in vehicle"
Selecting the sorting order of the
names*
Names can be displayed in a different order.
1. "Office"
2. "Contacts"
3. Open "Options".
4. "Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
the
mobile phone, the sorting order of the names
may differ from the selected sorting order.
Show contact pictures
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.
1. "Office"
2. "Contacts"
3. Open "Options".
4. "Show images"
Display of all contact pictures is activated or de‐
activated.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone

*
cannot be deleted.
1. "Office"
2. "Contacts"
3. Highlight the contact.
4. Open "Options".
5. "Delete contact" or "Delete all contacts"
6. If necessary. "Yes"
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Messages
General information
Whether
or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Display of different messages:
▷ Text messages.
▷ Message from My Info*.
▷ Messages from the BMW Assist Concierge
service*.
▷ E-mails from the mobile phone*.
Displaying messages
1. "Office"
2. "Messages"
A symbol identifies the type of message. Symbol Message type
Text messages.
My Info
Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered, when more
than one type of message exists. 1.
"Filter:" 2.
Select the type of message.
▷"All"
All messages are displayed.
▷ "E-mail"
Only e-mails from the mobile phone are
displayed.
▷ "Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.
▷ "Text message"
Only text messages from the mobile
phone are displayed.
Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
1. "Office"
2. "Messages"
3. Open "Options".
4. "Delete all messages" or "Delete service
messages"
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Office

Text messages
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected*, refer to page
233.
Reading the text message out loud
*
Read the text message out loud, refer to
page 234.
My Info
Starting destination guidance
1. Select the desired message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Message from the Concierge service*
Starting destination guidance
1. Select the desired message. 2. "Start guidance" or "Add as another
destination" 3.
Start destination guidance, if necessary.
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Storing an address
1. Select the desired message.
2. Open "Options".
3. "Store contact in vehicle"
Displaying additional information
1. Select the desired message.
2. "Further information"
E-mail*
Displaying e-mails
1. "Office"
2. "Messages"
3. Select the desired e-mail.
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Displaying e-mail contacts
If
the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail. "Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If

the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected*, refer to page 233.
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
1. "Office"
2. "Messages"
3. Open "Options".
4. "Fully download e-mails"
Only a part of the email from the cell phone
is loaded into the vehicle.
Reading the e-mail out loud*
Read the e-mail out loud, refer to page 234.
Calendar
Display the calendar
Appointments during the last 20 days and the
next 50 days can be displayed.
1. "Office"
2. "Calendar"
The appointments on the current day are
displayed. Selecting the calendar day
1.
Select the date. 2.
Select the desired day or date.
▷"Next day"
▷ "Date:"
▷ "Previous day"
▷ "Today"
Display the appointment
1. Select the desired appointment.
2. Scroll through the appointment if neces‐
sary:
▷Turn the controller.
▷ Select the symbol.
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected*, refer to page 233.
Reading the appointment out loud

*
Read the appointment out loud, refer to
page 234.
Tasks
Displaying the task list
Display tasks that are due within the next
90 days.
1. "Office"
2. "Tasks"
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Office

Displaying contact or selecting phone
number
1.
"Use contact data"
2. Display the contact or select the phone
number:
▷Select the contact to display contact de‐
tails.
▷ Select the phone number to establish a
connection directly.
Storing contact data
1. "Use contact data"
2. Highlight the phone number or e-mail ad‐
dress.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
Reading out loud*
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.
1. Select the desired message, appointment,
task, or note.
2. Select the symbol.
The following options are available during read‐
ing:
▷ "Pause"
Interrupt reading. Select again to restart
reading.
▷ "Back to beginning"
Start reading the message again from the
beginning.
▷ Select the symbol.
Go back one paragraph.
▷ Select the symbol.
Skip a paragraph.
▷ To end reading, turn the controller to the left. What to do if...
Information on suitable mobile phones, refer to
page
216.
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
▷ The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.
▷ The Office function is deactivated.
▷ The mobile phone is connected as an addi‐
tional phone.
▷ Appointments are older than 20 days or are
more than 50 days in the future.
▷ The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.
▷ Depending on the number of stored ap‐
pointments, task notes, and messages in
the
mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷ The time zone, time, or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷ E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷ Text were already transmitted from the mo‐
bile phone in a shortened form.
▷ Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷ Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷ Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
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Office

ConnectedDrive*
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with

you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to

the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance

is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse

Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that

your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
General information
TeleService

supports communication with your
service center.
▷ Data on the vehicle's service requirements
can

be sent directly to the service center. In
this way, the service center can plan its work
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Reference Mobility
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