2012 BMW X5 XDRIVE35D automatic transmission

ConnectedDrive*
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with

you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to

the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance

is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse

Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that

your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
General information
TeleService

supports communication with your
service center.
▷ Data on the vehicle's service requirements
can

be sent directly to the service center. In
this way, the service center can plan its work
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

nection is established to Roadside Assis‐
tance.
Starting Roadside Assistance with
BMW Assist or TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1.
"BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service" TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
TeleService Help
*
TeleService Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire‐
less transmission. TeleService Help can be started after a prompt
by Roadside Assistance and the termination of
the voice connection.
Starting TeleService Help
1.
Park the vehicle in a safe place.
2. Set the parking brake.
3. The ignition is switched on.
4. "TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis‐
tance.
BMW Online*
At a glance
A

business search can be opened via BMW On‐
line.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements
▷ Subscription to the optional Convenience
Plan.
▷ The date setting on the Control Display is
current.
▷ The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1. "BMW Assist" or "ConnectedDrive"
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

Screw thread
Left/right cover in the bumper: press on the ar‐
row symbol on the cover.
BMW X5: front
BMW X6: front
Rear
Tow-starting
Note
Do not tow-start your vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Have the cause of the starting difficulties rem‐
edied.
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Care
Car washes
Notes
Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of 140 ℉/
60 ℃.
Holding them too close or using excessively
high
pressures or temperatures can cause dam‐
age or preliminary damage that may then lead to
long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, for Park
Distance Control* or the backup camera*, for
instance, for extended periods of time and only
from a distance of at least 12 in/30 cm.◀
Wash your vehicle frequently, particularly in win‐
ter.
Intense soiling and road salt can damage the ve‐
hicle.
Washing in automatic car washes
Your vehicle can be washed in automatic car
washes right from the start.
Give preference to cloth car washes or those
that use soft brushes in order to avoid paint
damage.
Notes
Note the following:
▷ Make sure that the wheels and tires are not
damaged by the transport mechanisms.
▷ Fold in the exterior mirrors; otherwise, they
may

be damaged, depending on the width of
the vehicle. ▷
Deactivate rain sensor, refer to page 67, to
prevent unintentional wiper action.
▷ BMW X5: deactivate the rear window wiper
and protect it from damage. Ask the car
wash

operator about any necessary protec‐
tive measures.
▷ Remove additional attachments, for in‐
stance a spoiler or telephone antenna, if
there is a risk that these may be damaged.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.

◀
Before driving into a car wash
The vehicle is able to roll if the following steps
are taken.
1. Insert the remote control into the ignition
lock, even with Comfort Access.
2. Engage transmission position N.
3. Release the parking brake.
4. Deactivating Automatic Hold, refer to
page 64.
5. Switch the engine off.
6. Leave the remote control in the ignition lock
so that the vehicle can roll.
Mixed tires* Note the vehicle width
Before driving into a car wash, make sure
that

the vehicle width is not too large for the car
wash, as otherwise the vehicle and the car wash
could be damaged.◀
Headlamps
▷ Do not rub dry and do not use abrasive or
caustic cleansers.
▷ Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
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Reference
Mobility Communication Entertainment Navigation Driving tips Controls At a glance

Automatic climate control in
rear, deactivating on Control
Display 124
Automatic climate control in rear, switching off 125
Automatic climate control, switching off 123, 125
Automatic climate control, ventilation in rear 123
Automatic climate control, with 2-zone control 120
Automatic climate control, with 4-zone control 124
Automatic, cruise control 108
Automatic
Cruise Control 102
Automatic Curb Monitor 54
Automatic headlamp con‐ trol 81, 82
Automatic Hold 64
Automatic Hold, activating 64
Automatic Hold, deactivat‐ ing 64
Automatic Hold, parking 65
Automatic recirculated air control 122
Automatic Soft Closing, doors 33
Automatic Soft Closing, tail‐ gate 34
Automatic tailgate opera‐ tion 34, 36
Automatic transmission with Steptronic 69
Automatic transmission with
Steptronic
– Kickdown 69
AUTO program with automatic
climate control 120, 125
AUX-IN port 134, 192
Average fuel consumption 74
Average fuel consumption, setting the units 80
Average speed 73
Average speed, refer to Com‐ puter 73
Axle loads, refer to Weights 292 B
Backrest curvature, refer to
Lumbar support 46
Backrest width 46
Back
seats, adjusting the head
restraints 52
Backup camera 112
Backup camera, cleaning 114
Backup camera, obstacle marking 113
Backup camera, pathway lines 113
Backup camera, turning lines 113
Balance 172
Band-aids, refer to First aid kit 281
Bass 172
Battery
– Remote control 28
Battery change, remote con‐
trol
for rear DVD system 202
Battery disposal 278
Battery, refer to Vehicle bat‐ tery 278
Battery replacement, remote control for vehicle 39
Before entering the car wash 285
Belts, refer to Safety belts 50
Belt tensioners, refer to Safety belts 50
Beverage holder, refer to Cu‐ pholder 135
Black and white map dis‐ play 166
Blower, refer to Air flow rate 121
Bluetooth audio 196
Bluetooth connection, activat‐ ing/deactivating 217
BMW Advanced Diesel 249
BMW Apps 241
BMW Apps, video play‐ back 195
BMW Assist 237
BMW Assist, refer to Connec‐ tedDrive 237 BMW EfficientDynamics, refer
to Saving fuel 148
BMW homepage 6
BMW Internet page 6
BMW maintenance sys‐ tem 268
BMW Online 239
BMW TeleService 237
Bottle holder, refer to Cu‐ pholder 135
Brake assistant 96
Brake discs, breaking in 142
Brake

fluid, refer to Service re‐
quirements 75
Brake force display 94
Brake force distribution, elec‐ tronic 96
Brake lamps, brake force dis‐ play 94
Brake lights, adaptive 94
Brake pads, breaking in 142
Brakes, BMW maintenance system 268
Brakes, parking brake 63
Brakes, service require‐ ments 75
Brake system, BMW mainte‐ nance system 268
Braking, notes 143
Breakdown assistance 281
Breakdown, transporting the vehicle 282
Breaking in 142
Brightness, on the Control Display 80
Bulb replacement, refer to Lamp and bulb replace‐
ment 270
Button for starting the engine, refer to Start/Stop button 61
C
Calendar 232
Calibration, driver's seat 51
California Proposition 65 Warning 7
Camera, care 287
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Reference Mobility Communication Entertainment Navigation Driving tips Controls At a glance

High beams, indicator
lamp 15
High-pressure washers 285
Hill Descent Control HDC 98
Hill drive-off assistant, refer to Drive-off assistant 100
Hills 144
Holder for beverages 135
Holder for remote control, re‐ fer to Ignition lock 61
Homepage 6
Hood 264
Hood, opening 264
Horn 12
Hot exhaust system 142
Hotline 240
House number, entering for navigation 154
Hydraulic brake assistant 96
Hydroplaning 143
I
Ice warning, refer to External temperature warning 71
Icy roads, refer to External temperature warning 71
Identification marks, tires 258
iDrive 18
iDrive, changing settings 78
iDrive, changing the lan‐ guage 80
iDrive, changing the units of measure and display for‐
mat 80
iDrive, setting the bright‐ ness 80
iDrive, setting the date 79
iDrive, setting the time 79
Ignition 61
Ignition
key position 1, refer to
Radio ready state 61
Ignition key position 2, refer to Ignition on 61
Ignition key, refer to Remote control with integrated
key 28
Ignition lock 61 Ignition, switched off 61
Ignition, switched on 61
Images, displaying, rear DVD
system 208
Indication of a flat tire 89, 91
Indicator and warning lamps 15
Inflation pressure monitor, re‐ fer to Flat Tire Monitor 88
Inflation
pressure, refer to Tire
inflation pressure 252
Information on the navigation data 152
Initialization after power fail‐ ure 278
Initializing
– Compass, refer to Calibrat‐ ing 129
– Panoramic glass sunroof 43
Initializing, Flat Tire Monitor
FTM 89
Initializing, glass sunroof 44
Initializing, refer to Setting the date 79
Initializing, refer to Setting the time 79
Initializing,

Tire Pressure Mon‐
itor TPM 91
Installation location, tele‐ phone 134
Instrument cluster 14
Instrument lighting 84
Instrument panel, refer to In‐ strument cluster 14
Instruments, refer to Cock‐ pit 12
Integrated key 28
Integrated universal remote control 127
Interactive map 157
Interior equipment 127
Interior lamps 84
Interior lamps
– Remote control 30
Interior mirror 54
Interior rearview mirror, auto‐ matic dimming 55
Interior rearview mirror, com‐ pass 129 Interior temperature, setting,
automatic climate con‐
trol 119
Intermediate

destinations 159
Internet page 6
Intersection, entering for navi‐ gation 154
iPod/iPhone 193
J
Jacking points for the vehicle jack 276
Jack, refer to Vehicle jack 276
Joystick, refer to Selector lever 69
Jump-starting 281
K
Keyless Go, refer to Comfort Access 37
Keyless opening and closing, refer to Comfort Access 37
Key Memory, refer to Personal Profile 28
Key, refer to Integrated key/re‐ mote control 28
Kickdown
– Automatic transmission with Steptronic 69
Knocking control 248
L
Label, run-flat tire 261
Lamp and bulb replacement, lamp replacement 270
Lamps 81
Lamps, automatic headlamp control 81, 82
Lamps, High-beam Assis‐ tant 83
Lamps, parking lamps/low beams 81
Lamps, replacing, refer to Lamp and bulb replace‐
ment 270
Lane departure warning 93
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Everything from A to Z

Lane margin, warning
93
Language, changing on Con‐ trol Display 80
Lap-and-shoulder
belt, refer to
Safety belts 50
Lashing eyes, securing cargo 146
LATCH child restraint fixing system 57
Leather, care 286
LEDs, light-emitting di‐ odes 271
Length, refer to Dimen‐ sions 291
Letters and numbers, enter‐ ing 23
License plate lamps, replacing bulbs 273, 275
Light-alloy wheels, care 286
Light-emitting diodes, LEDs 271
Lighter 130
Lighting
– Instruments 84
Lighting, vehicle, refer to
Lamps 81
Light switch 81
Limit, refer to Speed limit 78
Load 145
Loading 144
Lock buttons, doors, refer to Locking 33
Locking
– From the inside 33
– From the outside 30
– Setting the confirmation sig‐ nals 31
– Without remote control, refer to Comfort Access 37
Locking the vehicle
– From the inside 33
– From the outside 30
Locks, doors, and win‐
dows 60
Longlife oils, alternative oil types 266
Longlife

oils, refer to Approved
engine oils 266
Low beams 81 Low beams
– Automatic
82
Low beams, automatic 81
Low
beams, automatic, refer to
High-beam Assistant 83
Lower back support, refer to Lumbar support 46
Lower tailgate 36
Low-sulfur diesel 248
Luggage compartment roller cover 132
Luggage rack, refer to Roof- mounted luggage rack 147
Lumbar support 46
M
Main inspection, refer to Serv‐ ice requirements 75
Maintenance 268
Maintenance, refer to Service booklet
Maintenance, refer to Service requirements 75
Maintenance require‐ ments 268
Maintenance system BMW 268
Malfunction
– Door lock 32
– Fuel filler flap 246
Malfunction of upper tail‐
gate 34
Malfunction,

parking brake 65
Malfunction warnings, refer to Check Control 76
Manual air distribution 121
Manual mode, automatic transmission with Step‐
tronic 70
Manual operation
– Door lock 32
– Driver's door 32
Manual operation, fuel filler
flap 246
Manual

operation of upper tail‐
gate 34
Manual operation, Side View 116 Manual operation, Top
View 115
Map, destination entry 157
Map display in black and white 166
Map in split screen 164
Map view 163
Marking on approved tires 260
Master key, refer to Remote control with integrated
key 28
Maximum cooling 122
Maximum speed, winter tires 261
Medical kit, refer to First aid kit 281
Memory,

refer to Seat and mir‐
ror memory 53
Menus, operating, iDrive 18
Menus, refer to iDrive operat‐ ing concept 19
Message list, traffic bulle‐ tins 165
Messages 230
Microfilter 124
Minimum tread, tires 259
Mirror
– Mirror memory, refer to Seat and mirror memory 53
Mirrors 53
Mirrors
– Automatic Curb Monitor 54
Mirrors, folding in and out 54
Mirrors, heating 54
Mirrors, interior mirror 54
Mobile communication devi‐ ces in the vehicle 143
Mobile phone, installation lo‐ cation, refer to Center arm‐
rest 134
Mobile phone, refer to Tele‐ phone 216
Modifications, technical, refer to Safety 6
Monitor, refer to Control Dis‐ play 19
Mounting of child restraint fix‐ ing systems 56
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Reference Mobility Communication Entertainment Navigation Driving tips Controls At a glance

Screen, refer to Control Dis‐
play 19
Search, refer to BMW On‐ line 239
Seat adjustment, electric 46
Seat adjustment, manual 45
Seat and mirror memory 53
Seat belts
– Refer to Safety belts 50
Seat heating 48, 49
Seat heating, rear 48
Seats
– Adjusting electrically 46
– Heating 48
– Memory, refer to Seat and mirror memory 53
– Sitting safely 45
– Storing the setting, refer to Seat and mirror memory 53
– Ventilation, refer to Active seat ventilation and seat
heating 49
Seats, adjusting 45
Seats, backrest width 46
Seats in the rear 47
Seats, shoulder support 46
2nd row seats 47
Selector lever, automatic transmission with Step‐
tronic 69
Selector lever lock, releas‐ ing 69
Self-leveling suspension 100
Sensors, care 287
Service and warranty 7
Service data in the remote control 268
Service interval display, refer to Condition Based Service
CBS 268
Service interval display, refer to Service requirements 75
Service requirements 75
Service requirements, CBS Condition Based Serv‐
ice 268
Service, Roadside Assis‐ tance 281 Settings, clock, 12h/24h
mode 79
Settings, configuring, refer to Personal Profile 28
Settings, DVD 184
Settings on the Control Dis‐ play, changing 78
Shifting, automatic transmis‐ sion with Steptronic 70
Shift paddles 70
Short commands, voice acti‐ vation 295
Side airbags 86
Side View 116
Side windows, refer to Win‐ dows 40
Size, refer to Dimensions 291
Ski bag 138
Slide/tilt glass roof, refer to Glass sunroof 43
Slide/tilt glass roof, refer to Panoramic glass sunroof 42
Slot for remote control 61
Smokers' package, refer to Ashtray 130
Snap-in adapter, mobile phone 225
Snap-in adapter, refer to Stor‐ age compartment of center
armrest 134
Snow chains 261
Socket, OBD Onboard Diag‐ nosis 269
Socket, refer to Connecting electrical devices 131
Software applications, iPhone 241
Software part number 216
Software update 199
Soot particulate filter, refer to Diesel particulate filter 143
SOS, refer to Emergency Re‐ quest, initiating 280
Sound output 174, 181
Spare fuse 279
Special destinations, naviga‐ tion 156
Speed, average 73 Speed limit
78
Speed limit, setting 78
Speedometer 14
Speed, with winter tires 261
Split screen 22
Split
screen map settings 164
Spoken instructions, naviga‐ tion 163
Sport program, automatic transmission with Step‐
tronic 70
Spray nozzles, refer to Clean‐ ing the windshield and head‐
lamps 67
Spray nozzles, refer to Wind‐ shield washer nozzles 68
Stability control systems 96
Start/Stop button 61
Start/Stop button, starting the engine 62
Start/Stop button, switching off the engine 62
Starting the engine 62
Start problems, refer to Jump- starting 281
State/province, selecting for navigation 153
Stations, stored 180
Station, storing 174
Status information, iDrive 21
Status of Owner's Manual 6
Steam jets 285
Steering wheel 55
Steering wheel, adjusting 55
Steering wheel, easy entry/ exit 55
Steering wheel lock 61
Steering with variable transla‐ tion, refer to Active steer‐
ing 100
Steptronic, refer to Sport pro‐ gram and manual mode M/
S 70
Stopping, engine 62
Storage compartment nets 135
Storage compart‐ ments 134, 135
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Everything from A to Z