2012 BMW X3 service

5.Complete the entries if necessary.6.If necessary, "Store contact in vehicle".
Received calls
Displaying calls
The 20 calls that were last received are dis‐
played.
1."Telephone"2."Received calls"
Calling a number from the list
Selecting an entry.
The connection is established.
Deleting a single entry or all entries
The erasure of entries depends on the mobile
phone.
1.Highlight the entry.2."Options" Open.3."Delete entry" or"Delete list"
Saving an entry in the contacts
1.Highlight the entry.2."Options" Open.3."Store as new contact" or "Add to existing
contact"4.Select the type of number: "Home",
"Business", "Mobile" or "Other"5.Complete the entries if necessary.6.If necessary, "Store contact in vehicle".Hands-free system
General information
Calls that are being made on the hands-free
system can be continued on the mobile phone
and vice versa.
From the mobile phone to the hands-
free system
Calls that were begun outside of the Bluetooth
range of the vehicle can be continued on the
hands-free system with the ignition switched
on.
Depending on the mobile phone, the system au‐
tomatically switches to the hands-free system.
If the system does not switch over automatically,
follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
From the hands-free system to the
mobile phone
Calls that are made on the hands-free system
can in some cases be continued on the mobile
phone; this depends on the mobile phone.
Follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
Snap-in adapter
General information
Detailed information about snap-in adapter,
which supports the functions of the mobile
phone, available from the service center.
Notes
At high temperatures, the charge function of the
mobile phone can be limited where appropriate
and the functions are no longer executed.
When the mobile phone is used via the vehicle,
heed the operating manual of the mobile phone.Seite 196CommunicationProfessional mobile phone preparation package196
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Show contact pictures
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.1."Office"2."Contacts"3."Options" Open.4."Configure Bluetooth®"5."Show images"
Display of all contact pictures is activated or de‐
activated.
Exporting/importing contacts
Contacts can be exported and imported via the
Personal Profile, refer to page 31. The contacts
stored in the vehicle are exported, but not those
from the mobile phone.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone can‐
not be deleted.
1."Office"2."Contacts"3.Highlight the contact.4.Open "Options".5."Delete contact"or "Delete all contacts".6.If necessary. "Yes"
Messages
General information
Whether or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Displaying messages1."Office"2."Messages"
A symbol identifies the type of message.
SymbolMessage type Text messages. My Info Message from the Concierge serv‐
ice. Message from BMW Info. E-mail from mobile phone.
Filtering the message list
The message list can be filtered, when more
than one type of message exists.
1."Filter:"2.Select the type of message.▷"All"
All messages are displayed.▷"E-mail"
Only e-mails from the mobile phone are
displayed.▷"Service message"Seite 201OfficeCommunication201
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Only messages from the BMW Assist
Concierge service, My Info and BMW
Info are displayed.▷"Text message"
Only text messages from the mobile
phone are displayed.
Deleting messages
Messages from the Concierge service, My Info,
and BMW Info can be deleted.
Delete a message:
1."Office"2."Messages"3.Select the desired message.4."Options" Open.5."Delete message"
Delete all messages:
1."Office"2."Messages"3."Options" Open.4."Delete all messages" or"Delete service
messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.
Saving the sender in the contacts
1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails and notes can be saved or
selected, refer to page 205.
Reading the text message out loud
Read the text message out loud, refer to
page 206.
My Info
Starting destination guidance1.Select the desired message.2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
1.Select the desired message.2. "Call":
If the message contains a number, the con‐
nection is established.
"Select phone number":
If the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Message from the Concierge service
Storing an address
1.Select the desired message.2."Options" Open.3."Store contact in vehicle"
Selecting additional functions
Additional functions are available when a mes‐
sage is selected:
SymbolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established.Seite 202CommunicationOffice202
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SymbolFunction "Select phone number"
If the message contains more than
one number, select the desired num‐
ber from the list. The connection is
established. "Further information"
Displaying additional information.
BMW Info
General information
Messages from BMW regarding service actions
and news from BMW.
Displaying the message
Select the desired message.
The following functions are available:
SymbolFunction "Further information"
Detailed information about a mes‐
sage is displayed. This does not re‐
sult in any costs. "Start guidance" or "Add as another
destination"SymbolFunction "Call"
If the message contains a number,
the connection is established. "Select phone number"
If the message contains more than
one number, select the desired num‐
ber from the list. The connection is
established.
E-mail
Displaying e-mails
1."Office"2."Messages"3.Select the desired e-mail.
Displaying e-mail contacts
If the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail.
"Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
Using contact data
Contact data from appointments, tasks, text
messages, e-mails and notes can be saved or
selected, refer to page 205.
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
1."Office"2."Messages"Seite 203OfficeCommunication203
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Reading out loud
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.1.Select the desired message, appointment,
task, or note.2. Select the symbol.
The following options are available during read‐
ing:
▷ "Pause"
Interrupt reading. Select again to restart
reading.▷ "Back to beginning"
Start reading message again from the be‐
ginning.▷ Select the symbol.
Skip a paragraph.▷ Select the symbol.
Go back one paragraph.▷To end reading, tilt the controller to the left.
What to do if...
Information on suitable mobile phones, refer to
page 188.
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
▷The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.▷The Office function is deactivated.▷The mobile phone is connected as an addi‐
tional phone.▷Appointments are older than 20 days or are
more than 50 days in the future.▷The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.▷Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷The time zone, time or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷Text were already transmitted from the mo‐
bile phone in a shortened form.▷Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷Check the e-mail settings on the mobile
phone and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, contact
the hotline or service center.
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ConnectedDriveVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
BMW Assist
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.Services offered▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.Seite 209ConnectedDriveCommunication209
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Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.▷Wireless reception is available.▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 71.
Start Roadside Assistance without
BMW Assist or TeleServices
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐Seite 210CommunicationConnectedDrive210
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nection is established to Roadside Assis‐
tance.
Start Roadside Assistance with BMW
Assist or TeleServices
General information
If the vehicle is equipped with TeleServices,
support is first offered through TeleService Di‐
agnosis and, where applicable, then through
TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Search
At a glance
A business search can be opened via BMW
Search.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting, refer to page 78, on the
Control Display is current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Search
1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Search home page is displayed.
Operating BMW Search
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.Seite 211ConnectedDriveCommunication211
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