
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.▷Wireless reception is available.▷The ignition is switched on.
Use of TeleService
The TeleServices are typically activated in the
vehicle.
Even if TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 80.
Start Roadside Assistance without
BMW Assist or TeleServices
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐Seite 230CommunicationConnectedDrive230
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FuelVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
Fuel quality
Fuels that are marked on the gas pump as con‐
taining metal must not be used.
Refuel only with unleaded gasoline with‐
out metallic additives.
Do not refuel with any leaded gasoline or gaso‐
line with metallic additives, e. g. manganese or
iron, or permanent damage to the catalytic con‐
verter and other components.◀
Do not refuel with ethanol
Do not refuel with E85, i.e., fuel with an
ethanol content of 85 %, or with Flex Fuel, as this
would damage the engine and fuel supply sys‐
tem.◀
Required fuel
Super premium gasoline/AKI 93
This gasoline is highly recommended.
Gasoline with lower AKI
However, you may also use gasoline with less
AKI.
The minimum AKI Rating is 91.
If you use gasoline with this minimum AKI Rat‐
ing, the engine may produce knocking sounds
when starting at high outside temperatures.
This has no effect on the engine life.Minimum fuel grade
Do not use any gasoline below the mini‐
mum fuel grade as this may impair engine per‐
formance.◀
Use high-quality brands
Field experience has indicated significant differ‐
ences in fuel quality: volatility, composition, ad‐
ditives, etc., among gasolines offered for sale in
the United States and Canada.
Fuels containing up to and including 10 % etha‐
nol or other oxygenates with up to 2.8 % oxygen
by weight, that is, 15 % MTBE or 3 % methanol
plus an equivalent amount of co-solvent, will not
void the applicable warranties with respect to
defects in materials or workmanship.
Minimum fuel grade
The use of poor-quality fuels may result in
driveability, starting and stalling problems es‐
pecially under certain environmental conditions
such as high ambient temperature and high al‐
titude.
Should you encounter driveability problems
which you suspect could be related to the fuel
you are using, we recommend that you respond
by switching to a recognized high-quality brand
such as gasoline that is advertised as Top Tier
Detergent Gasoline.
Failure to comply with these recommendations
may result in unscheduled maintenance.◀Seite 240MobilityFuel240
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MaintenanceVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
BMW Maintenance System
The maintenance system directs you to re‐
quired maintenance measures and thereby sup‐
ports you in maintaining road safety and the op‐
erational reliability of the vehicle.
Condition Based Service CBS
Sensors and special algorithms take into ac‐
count the driving conditions of your vehicle.
Based on this, Condition Based Service deter‐
mines the maintenance requirements.
The system makes it possible to adapt the
amount of maintenance you need to your user
profile.
Details on the service requirements, refer to
page 83, can be displayed on the Control Dis‐
play.
Service data in the remote control
Information on the required maintenance is con‐
tinuously stored in the remote control. Your
service center will read out this data and suggest
the right array of service procedures for your ve‐
hicle.
Therefore, hand your service specialist the re‐
mote control that you used most recently.Storage periods
Storage periods during which the vehicle bat‐
tery was disconnected are not taken into ac‐
count.
If this occurs, have a service center update the
time-dependent maintenance procedures,
such as checking brake fluid and, if necessary,
changing the engine oil and the microfilter/acti‐
vated-charcoal filter.
Service and Warranty
Information Booklet for US
models and Warranty and
Service Guide Booklet for
Canadian models
Please consult your Service and Warranty Infor‐
mation Booklet for US models and Warranty and
Service Guide Booklet for Canadian models for
additional information on service requirements.
Maintenance and repair should be performed by
your service center. Make sure to have regular
maintenance procedures recorded in the vehi‐
cle's Service and Warranty Information Booklet
for US models, and in the Warranty and Service
Guide Booklet for Canadian models. These en‐
tries are proof of regular maintenance.Seite 255MaintenanceMobility255
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Breakdown assistanceVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
Hazard warning flashers
The button is located in the center console.
Emergency Request
Requirements
▷Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.▷BMW Assist is activated.▷The radio ready state is switched on.▷The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.▷The Assist system is functional.
Only press the SOS button in an emergency.
Emergency Request not guaranteed
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract▷After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible.▷Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Initiating an Emergency Request
1.Press the cover briefly to open it.2.Press the SOS button until the LED in the
button lights up.▷The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.▷The LED flashes if the connection to the
BMW Assist Response Center has been es‐
tablished.
After the Emergency Request arrives at the
BMW Assist Response Center, the BMWSeite 263Breakdown assistanceMobility263
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Equipment
FunctionCommandOpen the air conditioning settings.›Climate‹Open the Head-up Display.›head up display‹
Vehicle information
Owner's Manual
FunctionCommandOpen the Owner's Manual.›Display Owner's Manual‹Open the Quick Reference Guide.›Quick reference‹Open the index.›Owner's Manual‹Open the search by pictures.›Search by pictures‹
Computer
FunctionCommandCall up the onboard computer.›Onboard info‹Call up the trip computer.›Trip computer‹
Vehicle
FunctionCommandOpen the vehicle information.›Vehicle info‹Open the vehicle status.›Vehicle status‹Seite 278ReferenceShort commands of the voice activation system278
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