2012 BMW M3 CONVERTIBLE phone

165
Te l e p h o n e
Communications
Deleting an entry from the voice phone
book
You can delete any entry from the voice phone
book.
Deleting all entries from the voice
phone book
Adjusting volume
Turn the knob on the le
ft during the announce-
ment.
> The volume remains the same, even if the
volume of other audio sources is changed.
> The volume is stored for the remote control
currently in use.
BMW phone numbers
It is possible to store phone numbers for several
BMW services without having BMW Assist acti-
vated. As soon as BMW Assist is activated, the
services of BMW Assist are available, refer to
page 167. >
"Road Assist": BMW Group Mobile Service,
if you require assistance in the event of a
breakdown.
> "Service": your BMW center, for example
when you wish to schedule a service
appointment.
> "Customer Relations": Customer Relations,
for information about your vehicle.
Displaying phone numbers
1.Switch on radio readiness or ignition.
2. Press the button.
3. Press the button.
4. Turn the knob on the right until the desired
phone number is displayed.
Snap-in adapter
General information
Detailed information on snap-in adapters that
compatibly support mobile phone functions can
be found at your BMW center.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and some
functions may no longer be carried out.
When using the mobile phone via the vehicle,
follow the instructions given in the owner's
manual for the mobile phone.
1.
{Delete name }.
2. Say the name when prompted by the
system.
3. Confirm request: {Yes }
1. {Delete phonebook }.
The dialog for deleting phone book is
opened.
2. Confirm request: {Yes }
3. Confirm request again: {Yes }
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CommunicationsTe l e p h o n e
Inserting/removing snap-in adapter
1.Press button 1 and remove the cover.
2. Insert the snap-in adapter at the front,
arrow 1, and press downward, arrow 2, until
it clicks into place.
3. To remove the snap-in adapter, press the
button 1.
Inserting/removing mobile phone
1. Depending on the mobile phone, remove
the protective cap from the mobile phone's
antenna connector so that the mobile
phone can engage in the snap-in adapter.
2. Push the mobile phone with the buttons
facing upward toward the electrical connec-
tions and press down until it engages.
With the vehicle in radio readiness and above,
the battery is charged, refer to charging symbol
on the mobile phone.
To remove the mobile phone:
Press the button.
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167
ConnectedDrive
Communications
ConnectedDrive
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or coun
try version. This also
applies to safety related functions and systems.
BMW Assist
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmi tted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactiva ted by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BM W Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new con-
tract has been signed.
Requirements
> The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the ser-
vices.
> To transmit position data, the vehicle must
be able to determine its current position.
> The BMW Assist was ordered at your BMW
center or the BMW Assist Response Center
and the service contract was signed. The
service must have been fully enabled.
> BMW Assist is activated.
Services offered
The following services are available through
BMW Assist:
>Emergency Request:
When you press the SOS button, a connec-
tion to the BMW Assist Response Center is
established. The BMW Assist Response
Center then speaks with you and takes fur-
ther steps to help you.
> Automatic Emergency Request:
Under certain conditions, a connection to
the BMW Assist Response Center is estab-
lished immediately after a serious accident.
If possible, the BMW Assist Response Cen-
ter then speaks with you and takes further
steps to help you.
> Enhanced Roadside Assistance:
BMW Roadside Assistance can be con-
tacted if assistance is needed in the event of
a breakdown. If possible, the vehicle data
and position data are transmitted during
this call.
> Customer Relations:
connection to Customer Relations for infor-
mation on all aspects of your vehicle.
> TeleServices:
data on your vehicle' s service status or
required inspections ar e transmitted to your
BMW center, either automatically before a
service due date or when you request a
BMW service appointment.
> Remote Door Unlock:
the BMW Assist Response Center provides
assistance if, for example, the remote con-
trol is not available and the vehicle needs to
be opened.
> Stolen Vehicle Recovery:
after you report to the police that your vehi-
cle was stolen, the BMW Assist Response
Center can determine its position.
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CommunicationsConnectedDrive
>In addition, the optional Convenience Plan
offers Concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS butto n to contact the
BMW Assist Response Center.
BMW TeleServices
General information
TeleServices supports communication with
your BMW center.
> Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
> In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance. It may be possible to
correct some malfunctions immediately.
> The service varies by country.
> Connection may incur charges.
> Services may be restricted abroad.
Requirements
>Vehicle is equipped with the preparation for
mobile phone Business.
> BMW Assist is activated.
If BMW Assist is not activated, then a
mobile phone that is recommended by
BMW for TeleServices an d is configured for
mobile data communication must be con-
nected to the vehicle.
> SIM card is enabled for toll-free service
phone numbers.
> Wireless receptio n is available.
> Ignition switched on.
Using BMW TeleServices
BMW TeleService is gene rally activated in the
vehicle.
If TeleService is not activated, it is still possible
to establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact Cus-
tomer Relations.
Activating or updating BMW
TeleService or BMW Assist
BMW TeleService or BMW Assist must be acti-
vated before their se rvices can be used.
1. Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4.
Press the button.
5.
Press the button.
6.
Press the button.
BMW TeleService and where appropriate
BMW Assist are activated and the data
exchange with BMW Service begins. The
activation process take s a few minutes. The
respective status appears on the display.
Concierge service
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked di rectly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additi onal activation by the
BMW Assist Response Center.
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ConnectedDrive
Communications
Starting the Concierge service
1.
Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4.
Press the button.
5. Press the knob on the right to call the con-
cierge service.
Reading message
The message has not been read yet.
Dialing transmitted phone number
1.Select concierge and press the knob.
2. Select phone number and press the knob.
Deleting message
1.Select message and press the knob.
2.
Press the button.
Roadside Assistance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down. In a vehicle with TeleService, assistance
is first offered through the TeleService Diagno-
sis and then if necessary, through the TeleSer-
vice Help.
1.Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4.
Press the button.
Vehicle data that are required for the diag-
nosis by the BMW TeleService are trans-
mitted. The contact with BMW Roadside
Assistance is established. BMW Roadside
Assistance performs in-depth diagnosis of
the vehicle. 5.

After completion of each help task
by BMW Roadside Assistance, press the
button.
Automatic Service
Notification
The data regarding the maintenance status of
your vehicle or legally mandated inspections of
the vehicle are automati cally transmitted prior
to a service due date.
Manual Service Notification
1. Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4.
Press the button.
The data relevant for th e service are transmit-
ted. The service will co ntact you to arrange a
service appointment.
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
1. Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4. Press the button.
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CommunicationsConnectedDrive
My Info
With this service, text messages associated
with phone numbers can be sent via the BMW
Assist Internet portal and displayed in the vehi-
cle.
1. Switch on radio read iness or ignition.
2. Press the button.
3.
Press the button.
4. Press the button.
The messages sent are automatically dis-
played.
5. To display an existing message:
Select message and press the knob.
It is possible to display a maximum of ten mes-
sages. If additional messages are received,
existing messages are automatically deleted.
Reading message
The message has not been read yet.
Dialing transmi tted phone number
If you have received a message with a phone
number, you can forward it to your phone and
dial the phone number.
1.Select message and press the knob.
2. Press the button.
Deleting message
1.Select message and press the knob.
2.
Press the button.
Service status
Displaying services
1.Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4.
Press the button.
5.
Press the button.
6. Turn the knob on the right to display the
activated services.
Displaying vehicle data
With BMW TeleService or BMW Assist acti-
vated, you can have the vehicle identification
number of your vehicle displayed.
1. Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4.
Press the button.
5.
Press the button.
The BMW Assist profile of the vehicle is dis-
played.
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MobilityCare
Care
Vehicle equipment
In this chapter, all pr oduction, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehi cle, for example due to
the special options or national-market version
selected. This also app lies to safety related
functions and systems.
Care products
Regular cleaning and care contributes signifi-
cantly to the value re tention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW CareProducts have been
material-tested, laboratory-checked and
proven in the field, and offer optimal care and
protection for your vehicle. <
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles. <
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling an d road salt can lead
to vehicle damage. <
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode. <
Automatic car washes
Give preference to car washes that use cloth or
soft brushes in order to avoid paint damage.
Do not use high-pressure car washes;
otherwise, water may drip into the vehicle
around the windows. <
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
> Dimensions of your vehicle, refer to
page 235.
> If necessary: fold in the exterior mirrors,
refer to page 50.
> Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts. <
Preparations before driv ing into an automatic
car wash:
> Unscrew the rod antenna.
> Deactivate the rain sensor to prevent
undesired wiper operation.
> Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
> Leave the remote control in the ignition
lock.
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MobilityGiving and receiving assistance
Giving and receiving assistance
Vehicle equipment
In this chapter, all pr oduction, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehi cle, for example due to
the special options or national-market version
selected. This also app lies to safety related
functions and systems.
Emergency Request
Requirements
> Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
> BMW Assist is activated.
> Radio readiness is switched on.
> The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
> The Emergency Request system is opera-
ble.
Only press the SOS button in an emergency.
For technical reasons, the Emergency
Request service canno t be guaranteed
for the most unfavorable conditions. <
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
After the system is deacti vated, it is no longer
possible to make Emergency Requests.
It may be possible for a BMW center to reacti-
vate the system after a new contract has been
signed.
Sending an Emergency Request
1. Briefly press the cover flap to open.
2. Press the SOS button un til the LED in the
button comes on.
> The LED comes on: the Emergency
Request has been triggered.
If the circumstances a llow, remain in the
vehicle until the voice contact has been
established.
> The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
Data for determining the necessary rescue
measures are transmitted to the
BMW Assist Response Center, e.g. the cur-
rent position of your vehicle, if it can be
determined.
> If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
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