Telephone*
At a glance
The concept
Mobile
phones or other external devices such as
audio players can be connected to the vehicle
via Bluetooth.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are inside the ve‐
hicle and can be operated via iDrive, the buttons
on the steering wheel, and via voice activation*.
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source.
The telephone functions are described in the
following. Operating the audio functions, refer to
page 194.
Up to four external devices can be paired.
Certain functions may need to be enabled by the
mobile phone provider or service provider.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users.◀
Snap-in adapter*
The snap-in adapter is used to:
▷ Hold the mobile phone.
▷ Recharge the battery.
▷ Connect the mobile phone to an outside an‐
tenna of the vehicle.
This provides for better network reception
and consistent sound quality.
Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are sup‐
ported by the mobile phone preparation pack‐ age can be obtained at www.bmwusa.com/blue‐
tooth.
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part
number are needed to determine which mo‐
bile phones are supported by the mobile phone
preparation package. The software version of
the mobile phone may also be required.
1. "Telephone"
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Do
not operate a mobile phone that is connected
to the vehicle on the mobile phone keypad, as
this may lead to a malfunction.
A software update can be performed if neces‐
sary.
Pairing/unpairing the mobile
phone
General information
The following functions are available:
▷ Use of a mobile phone as a telephone.
▷ Use of a mobile phone as an additional tele‐
phone.
▷ Use of a mobile phone as an audio source.
▷ Use of an audio device as an audio source,
refer to page 194.
Requirements
▷ The mobile phone is suitable.
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Telephone
▷
The mobile phone is ready for operation.
▷ Bluetooth is activated in the vehicle and on
the mobile phone.
▷ Bluetooth presettings may need to be made
on the mobile phone, e.g., for a connection
without
confirmation or visibility, refer to the
mobile phone operating instructions.
▷ Deactivate Bluetooth audio if necessary.
▷ A number with at least four and a maximum
of 16 digits was defined as the Bluetooth
passkey. It is only required once for pairing.
▷ The ignition is switched on.
Activating/deactivating Bluetooth
Bluetooth
is not permitted everywhere. Comply
with all safety guidelines and regulations.
1. "Telephone"
2. Open "Options".
3. "Bluetooth®"
Additional functions
General information
Activate the functions before pairing to be able
to use them in the vehicle. Information on suit‐
able
mobile phones, refer to page 212, that sup‐
port these functions.
Additional telephone
A mobile phone can be used as an additional
telephone.
The additional telephone can be used to accept
incoming calls, refer to page 216. While a call is
active on the additional telephone, incoming
calls are displayed on the Control Display.
Audio source
A mobile phone can be used as an audio source.
Activating/deactivating the additional
functions
1. "Telephone"
2. "Bluetooth® (phone)" 3.
Open "Options".
4. Select the desired additional function.
▷"Additional telephone"
▷ "Office"
▷ "Bluetooth® audio"
Pairing and connecting a device Pairing a device
To
avoid becoming distracted and posing
an unnecessary hazard both to your own vehi‐
cle's occupants and to other road users, only
pair the device while the vehicle is stationary.◀
Pair the vehicle entirely on the front or rear Con‐
trol Display.
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Add new phone"
The Bluetooth name of the vehicle is dis‐
played.
4. To perform additional steps on the mobile
phone, refer to the mobile phone operating
instructions:
for instance, search for or con‐
nect the Bluetooth device or a new device.
The Bluetooth name of the vehicle appears
on the mobile phone display.
5. Select the Bluetooth name of the vehicle on
the mobile phone display.
Prompt
via iDrive or the mobile phone to en‐
ter the same Bluetooth passkey.
6. Enter the passkey and confirm. 7.
Select the functions for which the mobile
phone is to be used.
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance
If the pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
The functions supported by the mobile phone
and
audio device are displayed as symbols when
paired.
White symbol: the function is active.
Gray symbol: the function is inactive. Symbol Function
Telephone.
Additional telephone.
Audio source. Four devices can be paired with the vehicle at
once.
Three devices can be connected with the
vehicle at once.
If pairing was unsuccessful: What to do if..., refer
to page 214.
Following the initial pairing
▷ The mobile phone is detected/connected in
the vehicle within a short period of time
when
the engine is running or the ignition is
switched on.
▷ The phone book entries of the telephone
stored
on the SIM card* or mobile phone are
transmitted to the vehicle after detection,
depending on the mobile phone.
▷ Four devices can be paired.
▷ Specific settings may be necessary in some
mobile phones, e.g., authorization or a se‐
cure connection; refer to the mobile phone
operating instructions.
Connecting a specific device
If
more than one device is detected by the vehi‐
cle, the device at the top of the list is connected.
A different device can be connected by select‐
ing it.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Select the device that is to be connected. The functions that were assigned to the device
before unpairing are assigned to the device
when it is reconnected. If the device is already
connected, these functions are deactivated.
Configuring the devices
Additional functions can be activated or deacti‐
vated for paired and connected devices.
1.
"Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device to be configured.
4. Open "Options".
5. "Configure phone"
6. At least one function must be selected.
▷"Telephone"
▷ "Additional telephone"
▷ "Audio"
7. "OK"
If a function is assigned to a device, the function
will be deactivated where appropriate for a de‐
vice
that is already connected and the device will
be unpaired.
Swapping the telephone and additional
telephone
The function of the telephone and additional tel‐
ephone can be swapped automatically.
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
Unpairing a device
1. "Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device that is to be unpaired.
4. Open "Options".
5. "Remove phone from list"
What to do if...
Information on suitable mobile phones, refer to
page 212.
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Telephone
The mobile phone could not be paired or con‐
nected.
▷
Is Bluetooth activated in the vehicle and on
the
mobile phone? Activate Bluetooth in the
vehicle and on the mobile phone.
▷ Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
▷ Did it take longer than 30 seconds to enter
the
passkey? Repeat the pairing procedure.
▷ Are too many Bluetooth devices connected
to
the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.
▷ Is the audio connection activated? Deacti‐
vate the audio connection.
▷ Is the mobile phone in power-save mode or
does
it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter* or via the charging cable.
▷ Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
▷ The mobile phone no longer reacts? Switch
the mobile phone off and on again. Repeat
the pairing procedure.
The telephone functions are not available.
▷ Is the mobile phone paired as an additional
telephone and is the additional telephone
function
deactivated? Activate the function.
▷ Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No or not all phone book entries are displayed,
or they are incomplete.
▷ Transmission of the phone book entries is
not yet complete.
▷ It is possible that only the phone book en‐
tries of the mobile phone or the
SIM card*
are transmitted.
▷ It may not be possible to display phone book
entries with special characters. ▷
The number of phone book entries being
stored is too high.
▷ Is the data volume of the contact too large,
e.g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
▷ Is the mobile phone connected as an audio
source
or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
▷ The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.
▷ Insert the mobile phone into the snap-in
adapter* or place it in the area of the center
console.
▷ Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected.
The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1. "Settings"
2. "Tone"
3. "Volume settings"
4. Select the desired setting: "Microphone" or
"Loudspeak."
5. To adjust: turn the controller.
6. To store: press the controller.
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Communication Entertainment Navigation Driving tips Controls At a glance
Office*
At a glance
General information
Contacts,
appointments, tasks, notes, text mes‐
sages, and e-mails from the mobile phone can
be displayed on the Control Display if the mobile
phone provides compatible support of these
functions and the necessary Bluetooth stand‐
ards.
Information about which mobile phones support
the Office functions can be found at
www.bmwusa.com/bluetooth. A limited number
of compatible mobile phones is available for Of‐
fice.
Contents are only displayed in full length when
the vehicle is stationary.
The mobile phone has read-access only.
Do not use Office while driving
To avoid becoming distracted and posing
an unnecessary hazard to your vehicle's occu‐
pants and to other road users, never attempt to
use the controls or enter information unless traf‐
fic and road conditions allow this.◀
Requirements
▷ A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, data access must be confirmed on
the mobile phone.
▷ The time, time zone, and date, refer to
page 80, are correctly set on the Control
Display
and on the mobile phone to correctly
display appointments, for example.
▷ Office is activated, refer to page 213.
Updating
Data are updated every time the mobile phone
is connected to the vehicle. Appointment en‐
tries,
tasks, notes and reminders can be updated
separately. 1.
"Office"
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
3. Open "Options".
4. "Update data"
Cell
phone data are transmitted again to the
vehicle.
Office information
The number of unread messages and active
tasks
as well as the upcoming appointments are
displayed.
1. "Office"
2. "Current office"
3. Select the desired entry to display details. Contacts
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone* are displayed as
well if this function is supported by the mobile
phone. Addresses can be adopted as destina‐
tions
for navigation and the phone numbers can
be dialed.
Displaying contacts
General information
1. "Office"
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5.
"Delete contact"or "Delete all contacts".
6. If necessary. "Yes"
Messages
General information
Whether
or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Display of different messages:
▷ Text messages.
▷ My Info* messages from the BMW Assist
Portal.
▷ Messages from the BMW Assist Concierge
service*.
▷ Messages from BMW Info*.
▷ E-mails from the mobile phone.
Displaying messages
1. "Office"
2. "Messages"
A symbol identifies the type of message. Symbol Message type
Text messages.
My Info
Message from the Concierge serv‐
ice. Message from BMW Info.
E-mail from mobile phone. Filtering the message list
The message list can be filtered, when more
than one type of message exists.
1.
"Filter:" 2.
Select the type of message.
▷"All"
All messages are displayed.
▷ "E-mail"
Only e-mails from the mobile phone are
displayed.
▷ "Service message"
Only messages from the BMW Assist
Concierge service, My Info and BMW
Info are displayed.
▷ "Text message"
Only text messages from the mobile
phone are displayed.
Deleting messages
Messages from the Concierge service, My Info,
and BMW Info can be deleted.
Delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
1. "Office"
2. "Messages"
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in advance. This shortens the duration of the
service appointment.
▷ In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷ The service varies by country.
▷ Connection costs may ensue.
▷ Services may be restricted abroad.
Requirements
▷ BMW Assist is activated.
▷ Wireless reception is available.
▷ The engine is running.
Use of BMW TeleService*
The TeleServices are typically activated in the
vehicle.
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To
continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service*
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service
1. "ConnectedDrive" 2.
"Concierge" 3.
"Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW
Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 83.
Starting Roadside Assistance
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played.
If the mobile phone* is paired, a con‐
nection is established to Roadside Assis‐
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Opening the start page
1.
Open "Options".
2. "Display start page" Loading a new page
1.
Open "Options".
2. "Reload"
Cancel
1. Open "Options".
2. "Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations. Vehicles equipped with BMW Assist or
BMW TeleService
1.
"ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request*
At a glance
Sends
information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "ConnectedDrive"
2. "Service Request"
3. "Start service" A Service Request can be started via a Check
Control message, refer to page
83.
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Communication Entertainment Navigation Driving tips Controls At a glance