
In some country-specific versions, the alarm
system is triggered if the vehicle is unlocked via
the door lock.
In order to terminate this alarm, unlock vehicle
with the remote control, or switch on the igni‐
tion, if necessary, by emergency detection of the
remote control.
In some vehicle equipment versions, only the
driver's door can be unlocked or locked via the
door lock.
Locking the doors and tailgate at once
To lock all doors and the tailgate at once:1.With the doors closed, lock the vehicle using
the button for the central locking system in
the interior.2.Unlock and open the driver's or front pas‐
senger door.3.Lock the vehicle.▷Lock the driver's door using the
integrated key in the door lock, or▷Press down the lock button of the front
passenger door and close the door from
the outside.
The fuel filler flap can only be locked using the
remote control.
Manual operation
If an electrical malfunction occurs, lock or unlock
the vehicle using the integrated key via the door
lock on the driver's door.
Opening and closing: from the
inside
Locking and unlocking
Pressing the buttons locks and unlocks the
doors and the tailgate when the front doors are
closed, but they are not secured against theft.
The fuel filler flap remains unlocked.
Unlocking and opening
▷Either unlock the doors together using the
button for the central locking system and
then pull the door handle above the armrest
or▷Pull the door opener twice individually on
each door: the first time unlocks the door,
the second time opens it.
Automatic locking
The setting is stored for the remote control cur‐
rently in use.
1."Settings"2."Door locks"3.Select the desired function:▷"Lock if no door is opened"
The vehicle locks automatically after a
short period of time if a door is not
opened.▷"Lock after start. to drive"Seite 37Opening and closingControls37
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The vehicle locks automatically after
you drive away.
Doors
Automatic Soft Closing
To close the doors, push lightly.
It is closed automatically.
Danger of pinching
Make sure that the closing path of the
doors is clear; otherwise, injuries may result.◀
Tailgate
Opening
Opening the large tailgate Note the opening height of the large tail‐
gate
The tailgate pivots back and up when it opens.
Ensure that there is sufficient clearance when
the large tailgate opens; otherwise, damage may
result.◀
▷Press the button on the tailgate, arrow 1.▷Press the button on the remote
control for approx. 1 second.▷Push the button in the driver's foot‐
well.
The tailgate is opened if the vehicle is sta‐
tionary, provided that the tailgate has not
been locked.
Provide edge protection
Sharp or angular objects can hit the rear
window while driving and damage the heating
wires of the rear window. Provide edge protec‐
tion.◀
Opening the small tailgate
The tailgate pivots back and up when it opens.
Ensure that adequate clearance is available be‐
fore opening.
▷Press the button on the tailgate, arrow 2.▷Press the button on the remote
control for approx. 1 second and re‐
lease.Seite 38ControlsOpening and closing38
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Provide edge protection
Sharp or angular objects can hit the rear
window while driving and damage the heating
wires of the rear window. Provide edge protec‐
tion.◀
Closing
Recessed grips on the inside trim of the tailgate
can be used to conveniently pull down the tail‐
gate.
Danger of pinching
Make sure that the closing path of the tail‐
gate is clear; otherwise, injuries may result.◀
Do not place the remote control in the
cargo area
Take the remote control with you and do not
leave it in the cargo area; otherwise, the remote
control is locked inside the vehicle when the tail‐
gate is closed.◀
Automatic Soft Closing
To close the tailgate fully, press down lightly
only.
It is closed automatically.
Danger of pinching
Make sure that the closing path is clear;
otherwise, injuries may result.◀
Locking the vehicle
Press the button on the open tailgate.
The vehicle is locked completely.
Automatic tailgate operation
Adjusting the opening height
You can set how far the large tailgate should
open.
Adjusting the opening height
When adjusting the opening height, en‐
sure that there is a clearance of at least 4 in/
10 cm above the tailgate. Otherwise, the ceiling
may not be high enough for the open tailgate if
the load situation changes.◀
1."Settings"2."Tailgate"3.Turn the controller until the desired opening
height is selected.Seite 39Opening and closingControls39
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Opening the large tailgateNote the opening height of the large tail‐
gate
The tailgate pivots back and up when it opens.
Ensure that there is sufficient clearance when
the large tailgate opens; otherwise, damage may
result.
Adjust the opening height of the large tailgate
according to the given situation.◀
The large tailgate opens automatically to the ad‐
justed opening height.▷Press the button on the exterior of the tail‐
gate, arrow 1.▷Press the button on the remote
control for approx. 1 second.▷Push the button in the driver's foot‐
well.
Pressing the button again stops the motion.
The opening procedure is likewise interrupted:
▷When starting the engine.▷When the vehicle starts moving.▷By pressing the button in the driver's foot‐
well.▷By pressing the button on the inside of the
tailgate.Opening the large tailgate further
Press and hold the button on the inside of the
large tailgate, arrow 2, to open the large tailgate
to the maximum opening height.
Releasing the button stops the motion.
Closing the large tailgate
▷Press the button, arrow 1, on the inside of
the large tailgate.
The tailgate closes automatically.
Pressing again stops the motion.▷With Comfort Access:
Press the button on the open tailgate.Seite 40ControlsOpening and closing40
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Tailgate closes automatically and the vehi‐
cle is locked.▷Press the button on the exterior of the tail‐
gate, arrow 1.
Pressing again stops the motion.
The closing operation is interrupted:
▷When starting the engine.▷The vehicle starts off with jerks.
Danger of pinching
Make sure that the closing path of the tail‐
gate is clear; otherwise, injuries may result.◀
Do not place the remote control in the
cargo area
Take the remote control with you and do not
leave it in the cargo area; otherwise, the remote
control is locked inside the vehicle when the tail‐
gate is closed.◀
Manual operation
In the event of an electrical malfunction, operate
the unlocked tailgate manually with a slow and
smooth motion.
Do not operate the tailgate manually if it is
blocked
If the tailgate is blocked, do not operate it man‐
ually as the tailgate may otherwise become
damaged and injury may result.
Contact your service center.◀
Locking separately
The tailgate can be locked separately, using the
switch in the front center armrest.▷The tailgate is locked, ar‐
row 1.
The small and large tailgates
are locked.▷The tailgate is unlocked, ar‐
row 2.
Slide the switch into the arrow 1 position. This
secures the tailgate and disconnects it from the
central locking system.
When the center armrest is locked, the tailgate
cannot be accessed. This is beneficial when the
vehicle is parked using valet service. The infra‐
red remote control can be handed out without
the key.
Emergency unlocking
Pull the handle inside the cargo area.
The tailgate is unlocked.
Comfort Access
The concept
The vehicle can be accessed without activating
the remote control.
All you need to do is to have the remote control
with you, e.g., in your jacket pocket.
The vehicle automatically detects the remote
control when it is nearby or in the passenger
compartment.
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Comfort Access supports the following func‐
tions:▷Unlocking/locking of the vehicle.▷Convenient closing.▷Unlocking of the tailgate separately.▷Starting the engine.
Functional requirements
▷There are no external sources of interfer‐
ence nearby.▷To lock the vehicle, the remote control must
be located outside of the vehicle.▷The next unlocking and locking cycle is not
possible until after approx. 2 seconds.▷The engine can only be started if the remote
control is inside the vehicle.
Comparison with ordinary remote
control
The functions can be controlled by pressing the
buttons of the remote control or Comfort Ac‐
cess.
Unlocking
Fully grasp a door handle, arrow 1. This corre‐
sponds to pressing the
button.
Locking
Press the area on the door handle, arrow 2, with
your finger for approx. 1 second.
This corresponds to pressing the
button.
To save battery power, ensure that the ignition
and all electronic systems and/or power con‐
sumers are switched off before locking the ve‐
hicle.
Convenient closing
Press the area on the door handle, arrow 2, with
the finger and hold it down.
In addition to locking, the windows and the glass
sunroof are closed.
Monitor the closing process
Monitor the closing process to ensure that
no one becomes trapped.◀
Unlocking the tailgate separately
Press the center button on the exterior of the
tailgate to open the large tailgate, refer to
page 38.
This corresponds to pressing the
button.
Press the right-hand button on the exterior of
the tailgate to open the small tailgate.
This corresponds to pressing the
button.
Do not place the remote control in the
cargo area
Take the remote control with you and do not
leave it in the cargo area; otherwise, the remote
control is locked inside the vehicle when the tail‐
gate is closed.◀
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Malfunction
Comfort Access may not function properly if it
experiences interference from external sources
such as mobile phones, metal objects, overhead
power lines, transmission towers, etc.
In this case, open or close the vehicle using the
buttons on the remote control or use the
integrated key in the door lock.
To subsequently start the engine, hold the re‐
mote control against the marked area on the
steering column, refer to page 31.
Alarm system
The concept
The vehicle alarm system responds to:▷Opening of a door, the hood or the tailgate.▷Movements in the vehicle.▷Changes in the vehicle tilt, e.g., during at‐
tempts to steal a wheel or when towing the
car.▷Interruptions in battery voltage.
The alarm system briefly indicates tampering:
▷By sounding an acoustic alarm.▷By switching on the hazard warning system.▷By flashing the high beams.
Arming and disarming the alarm
system
General information
When you lock or unlock the vehicle, either with
the remote control, Comfort Access or at the
door lock the alarm system is armed or disarmed
at the same time.
Door lock and armed alarm system
Unlocking via the door lock will trigger the alarm
on some country-specific versions.
In order to terminate this alarm, unlock vehicle
with the remote control or switch on the ignition,
if necessary, by emergency detection of the re‐
mote control.
Tailgate and armed alarm system
The tailgate can be opened using the remote
control, even if the alarm system is armed.▷Press the button on the remote
control for approx. 1 second.
The large tailgate opens slightly.▷Press the button on the remote
control for approx. 1 second and re‐
lease.
The small tailgate opens slightly.
Note the opening height of the large tail‐
gate
The tailgate pivots back and up when it opens.
Ensure that there is sufficient clearance when
the large tailgate opens; otherwise, damage may
result.◀
After the tailgate is closed, it is locked and moni‐
tored again by the alarm system. The hazard
warning system flashes once.
In some vehicle equipment variants, the tailgate
can only be opened using the remote control if
the vehicle was unlocked first.
Panic mode Press the button on the remote control
for at least 3 seconds.
Switching off the alarm
▷Unlock the vehicle using the remote control.▷With Comfort Access: if you are carrying the
remote control with you, pull on the door
handle.Seite 43Opening and closingControls43
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Indicator lamp on the interior rearview
mirror▷The indicator lamp flashes briefly every
2 seconds:
The system is armed.▷The indicator lamp flashes after locking:
The doors, hood or tailgate is not closed
properly, but the rest of the vehicle is se‐
cured.
After 10 seconds, the indicator lamp flashes
continuously. Interior motion sensor and tilt
alarm sensor are not active.▷The indicator lamp goes out after unlocking:
The vehicle has not been tampered with.▷The indicator lamp flashes after unlocking
until the engine is started, but no longer than
approx. 5 minutes:
An alarm has been triggered.
Tilt alarm sensor
The tilt of the vehicle is monitored.
The alarm system responds in situations such
as attempts to steal a wheel or when the car is
towed.
Interior motion sensor
The windows and glass sunroof must be closed
for the system to function properly.
Avoiding unintentional alarms
The tilt alarm sensor and interior motion sensor
can be switched off together, such as in the fol‐
lowing situations:
▷In automatic car washes.▷In duplex garages.▷During transport on car-carrying trains, at
sea or on a trailer.▷When animals are to remain in the vehicle.
Switching off the tilt alarm sensor and
interior motion sensor
Press the remote control button again
within 10 seconds as soon as the vehicle
is locked.
The indicator lamp lights up for approx. 2 sec‐
onds and then continues to flash.
The tilt alarm sensor and interior motion sensor
are switched off until the vehicle is locked again.
Power windows
General information Take the remote control with you
Take the remote control with you when
leaving the vehicle so that children, for example,
cannot operate the power windows and injure
themselves.◀
Opening
▷ Press the switch to the resistance
point.
The window opens while the switch is held.
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