Page 299 of 335

Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.▷If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle
The warning triangle is located in the container
on the inside of the trunk lid.
Unscrew the wing nut to open.
First aid kit
The first aid kit is located in the container on the
inside of the trunk lid.
Unscrew the wing nut to open.
Some of the articles have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any expired items promptly.
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
Roadside Assistance
The Roadside Assistance, refer to page 254
phone number can be viewed on the iDrive or a
connection to Roadside Assistance can be es‐
tablished directly.
Jump starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Seite 299Breakdown assistanceMobility299
Online Edition for Part no. 01 40 2 607 879 - 09 11 490
ProCarManuals.com
Page 300 of 335

Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running.◀
Preparation1.Check whether the battery of the other ve‐
hicle has a voltage of 12 volts. This informa‐
tion can be found on the battery.2.Switch off the engine of the assisting vehi‐
cle.3.Switch off any electronic systems/power
consumers in both vehicles.
Bodywork contact between vehicles
Make sure that there is no contact be‐
tween the bodywork of the two vehicles; other‐
wise, there is the danger of short circuits.◀
Starting aid terminals Connecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking.◀
The so-called starting aid terminal in the engine
compartment acts as the battery's positive ter‐
minal.
The body ground or a special nut acts as the
negative terminal.
Connecting the cables
1.Pull off the cap of the BMW starting aid ter‐
minal.2.Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery, or to the corresponding starting aid
terminal of the vehicle providing assistance.3.Attach the other end of the cable to the pos‐
itive terminal of the battery, or to the corre‐
sponding starting aid terminal of the vehicle
to be started.4.Attach one terminal clamp of the negative
jumper cable to the negative terminal of the
battery, or to the corresponding engine or
body ground of the vehicle providing assis‐
tance.5.Attach the other end of the cable to the neg‐
ative terminal of the battery, or to the corre‐
sponding engine or body ground of the ve‐
hicle to be started.
Starting the engine
Never use spray fluids to start the engine.
1.Start the engine of the assisting vehicle and
let it run for several minutes at an increased
idle speed.2.Start the engine of the vehicle being started
in the usual way.
If the first starting attempt is not successful,
wait a few minutes before making anotherSeite 300MobilityBreakdown assistance300
Online Edition for Part no. 01 40 2 607 879 - 09 11 490
ProCarManuals.com
Page 301 of 335

attempt in order to allow the discharged bat‐
tery to recharge.3.Let both engines run for several minutes.4.Disconnect the jumper cables in the reverse
order.
Check the battery and recharge if necessary.
Tow-starting and towing
Automatic transmission: transporting
your vehicle
Note
Your vehicle is not permitted to be towed.
Therefore, contact a service center in the event
of a breakdown.
Do not have the vehicle towed
Have your vehicle transported on a loading
platform only; otherwise, damage may occur.◀
Tow truck
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Use the tow fitting screwed in at the front for
maneuvering the vehicle only.
Manual transmission
Observe before towing your vehicle The parking brake is blocked
The parking brake cannot be released
manually.
When the parking brake is blocked, do not tow
with the front axle lifted or the vehicle can be
damaged.
Contact your service center.◀
Gearshift lever in neutral position.
Towing Follow the towing instructions
Follow all towing instructions; otherwise,
vehicle damage or accidents may occur.◀▷Make sure that the ignition is switched on;
otherwise, the low beams, tail lamps, turn
signals, and windshield wipers may be un‐
available.▷Do not tow the vehicle with the rear axle
tilted, as the front wheels could turn.▷When the engine is stopped, there is no
power assist. Consequently, more force
needs to be applied when braking and steer‐
ing.▷Larger steering wheel movements are re‐
quired.
Tow truck
Have your vehicle transported with a tow truck
with a so-called lift bar or on a flat bed.
Seite 301Breakdown assistanceMobility301
Online Edition for Part no. 01 40 2 607 879 - 09 11 490
ProCarManuals.com