2012 BMW 328I COUPE service

276
MobilityGiving and receiving assistance
Giving and receiving assistance
Vehicle equipment
In this chapter, all pr oduction, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehi cle, for example due to
the special options or national-market version
selected. This also app lies to safety related
functions and systems.
Emergency Request
Requirements
> Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
> BMW Assist is activated.
> Radio readiness is switched on.
> The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
> The Emergency Request system is opera-
ble.
Only press the SOS button in an emergency. For technical reasons, the Emergency
Request service canno t be guaranteed
for the most unfavorable conditions. <
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
After the system is deacti vated, it is no longer
possible to make Emergency Requests. It may be possible for a
BMW center to reacti-
vate the system after a new contract has been
signed.
Sending an Emergency Request
1. Briefly press the cover flap to open.
2. Press the SOS button un til the LED in the
button comes on.
> The LED comes on: the Emergency
Request has been triggered.
If the circumstances a llow, remain in the
vehicle until the voice contact has been
established.
> The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
Data for determining the necessary rescue
measures are transmitted to the
BMW Assist Response Center, e.g. the cur-
rent position of your vehicle, if it can be
determined.
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Giving and receiving assistance
Mobility
>
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
Automatically triggering an Emergency
Request
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. An automatic Emergency
Request is not affected by pressing the SOS
button.
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
First aid pouch
Some of the articles co ntained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-
ularly and replace any items in good time, if nec-
essary.
Coupe
The first aid pouch is located on the right-hand
side of the cargo area in a storage area.
Convertible
The first aid pouch is located in a compartment
under the front passenger seat.
To open: press the button and fold the cover
down.
To close: fold the cover back up and press it into
the catch.
Warning triangle
Coupe
The warning triangle is located on the left-hand
side of the cargo area. Pr ess the tab to take it
out.
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ReferenceShort commands for the voice activation system
Short commands for the voice activation
system
Vehicle equipment
In this chapter, all pr oduction, country, and
optional equipment that is offered in the model
range is described. As a result, some equip-
ment described may not be available in a partic-
ular vehicle, for example due to the options or
national-market version selected. This also
applies to safety related functions and systems.
General information
For instructions on the voice activation system,
refer to page 25.
Having the possible spoken commands read
aloud: {Voice commands }.
The following short commands are for vehicles
with the voice activation system. They do not
function with equipment packages that permit
only the mobile phone to be operated by voice.
Useful short commands
FunctionCommand
Opening a music collection {Music collection }
Opening the tone control {Tone }
Opening the settings {Settings }
Accessing the onboard computer {Onboard info }
Opening the contacts {Contacts }
Displaying phone book {Phonebook }
Accessing services {Assist }
Accessing BMW Assist {B M W Assist }
Accessing ConnectedDrive {Connected Drive }
Opening the home address {Home address }
Opening destination entry {Enter address }
Opening destination guidance {Guidance }
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ReferenceEverything from A to Z
Everything from A to Z
Index
A
ABS Antilock Brake
System 97
ACC, refer to Active Cruise Control 75
Acceleration assistant, refer to Launch Control 70
Accessories, refer to Vehicle
equipment 5
Accident, refer to Sending an Emergency Request 276
Activated-charcoal filter for automatic climate
control 120
Active Cruise Control 75
– indicator lamp 78
– malfunction 79
– selecting distance 77
– sensor 78
Active steering 105
Adaptive brake lamp
– Brake Force Display 106
Adaptive Light Control 112
Additives
– coolant 263
– engine oil 262
Address, entering 150,156
Address for navigation
– entering 150
Adjusting temperature inside the car, refer to Automatic
climate control 117
Adjusting the thigh support 49
Airbags 107
– indicator/warning lamp 108
– sitting safely 47
Air conditioning mode
– automatic climate control 117
– ventilation 119 Air distribution
– automatic
118
Airing, refer to Ventilation 119
Air pressure, refer to Tire inflation pressure 239
Air recirculation, refer to
Recirculated air mode 118
Air supply
– automatic climate
control 117
– ventilation 119
Air vents 116
Air volume 118
AKI, refer to Fuel grade 237
Alarm system 37
– avoiding unintentional alarms 38
– interior motion sensor 38
– switching off an alarm 37
– tilt alarm sensor 37
ALL program 119
All-season tires, refer to Winter tires 258
All-wheel drive, refer to xDrive 99
Ambient

air, refer to
Recirculated air mode 118
Antifreeze
– coolant 263
– washer fluid 72
Antilock Brake System ABS 97
Anti-theft alarm system, refer to Alarm system 37
Appointments, refer to
Calendar 223
Approved axle loads, refer to Weights 287
Approved engine oils 262
Approved gross vehicle weight, refer to Weights 287Apps
232
Armrest, refer to Center armrest 126
Arrival time, refer to Computer 84
Ashtray 128
Assist systems, refer to Driving stability control 97
AUC Automatic recirculated
air control 118
Audible instructions, refer to Voice instructions 161
Audio device, external 127
Automatic
– air distribution 118
– air volume 118
– cruise control 73,75
– headlamp control 110
Automatic car washes 266
Automatic climate control 116
Automatic curb monitor 55
Automatic high beams and low beams, refer to High-
beam Assistant 113
Automatic recirculated air control AUC 118
Automatic Service Request 232
Automatic transmission with
Steptronic 64
– interlock 64
– overriding selector lever
lock 66
– shiftlock, refer to Changing selector lever position 64
– sport program 65
– towing 279
– tow-starting 279
AUTO program for automatic climate control 118
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Everything from A to Z
Reference
AUX-IN
– port
127
Available services 232
Average fuel consumption 84
– setting the units 87
Average speed 84
Avoid highways in navigation 159
Avoiding unintentional alarms 38
Axle loads, refer to
Weights 287
B
Backrest contour, refer to
Lumbar support 49
Backrests, refer to Seat adjustment 48
Backrest width adjustment 49
Back seats
– refer to Rear seats 51
Bag holder 131
Band-aids, refer to First aid pouch 277
Bar, refer to Towing methods 280
Base plate for telephone or
mobile phone
– refer to Snap-in adapter 216
– refer to Snap-in adapter in
the center armrest storage
compartment 126
Battery 274
– charging 274
– disposal 40,275
– jump-starting 278
– remote control 30
– replacing 274
– temporary power failure 274
Battery renewal
– remote control 40
– remote control for vehicle 40
Being towed 279
Belt hand-over 54
– pinch protection system 54
Belts, refer to Safety belts 53Belt tensioner,
refer to Safety
belts 53
Beverage holders, refer to Cupholders 128
Black ice, refer to Outside
temperature warning 82
Blinds, refer to Roller sunblinds 126
Blower, refer to Air volume 118
Bluetooth, activating/
deactivating 205
BMW
– car shampoo 269
BMW Assist 228
– updating 232
BMW Homepage 4
BMW Info 222
BMW Maintenance
System 264
BMW Online 230
BMW webpage 4
Bottle holders, refer to Cupholders 128
Brake Assist, refer to Dynamic
Brake Control DBC 97
Brake fluid, refer to Service requirements 87
Brake Force Display 106
Bra

ke lamps
– Brake Force Display 106
Brake pads 138
– breaking in 138
Brake pedal, refer to Braking
safely 140
Brake rotors 141
– brakes 138
– breaking in 138
Brakes
– ABS 97
– BMW Maintenance System 264
– Brake Force Display 106
– breaking in 138
– parking brake 63
– service requirements 87Brakes, refer to Braking
safely 140
Brake system 138
– BMW Maintenance System 264
– breaking in 138
– disc brakes 141
Breakdown services, refer to
Roadside Assistance 277
Breaking in the clutch 138
Breaking in the differential,
refer to Engine and
differential 138
Break-in period 138
Brightness of the Control Display 94
Bulb changing, refer to Lamps and bulbs 270
Button for starting the engine,
refer to Start/Stop button 61
Buttons on the steering wheel 11
C
Calendar 223
– displaying appointment 223
– selecting calendar day 223
California Proposition 65 warning 6
Call
– accepting 209
– ending 210
– muting the microphone 211
– rejecting 209
Calling, refer to Phone numbers, dialing 210
Calling, refer to Telephone owner's manual
Calls
– with multiple parties 210
Can holders, refer to Cupholders 128
Capacities 289
Capacity of the cargo area 287
Car battery, refer to Vehicle
battery 274
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ReferenceEverything from A to Z
Car care, refer to Care 266
Care 266
– automatic car washes 266
– care products 266
– carpets 269
– CD/DVD drives 269
– chrome parts 268
– displays 269
– exterior 266
– fine wood parts 269
– headlamps 267
– high-pressure washer 267
– interior 268
– leather 268
– light-alloy wheels 268
– paintwork 267
– plastic parts 269
– retractable hardtop 267
– rubber seals 268
– safety belts 269
– sensors and cameras 269
– upholstery and cloth
trim 268
– washing the car manually 267
– windows 267
Cargo, securing 143
Cargo area
– capacity 287
– Comfort Access 39
– folding up the floor
panel 132
– lamp, refer to Interior lamps 114
– opening from inside 35
– opening from outside 36
Cargo loading 141
– securing cargo 143
– stowing cargo 142
– vehicle 141
Car jack
– jacking points 274
Car key, refer to Integrated
key/remote control 30Car phone
– installation location, refer to
Center armrest 126
– refer to separate Owner's Manual
Car phone, refer to Telephone 204
Car shampoo 269
Catalytic converter, refer to Hot exhaust system 140
Center armrest 126
Center brake lamp
– replacing bulb 273
Center console, refer to
Around the center
co
nsole 14
Central locking
– from inside 35
– from outside 31
Central locking system 31
– Comfort Access 38
– hotel function 36
– setting unlocking characteristics 32
Changes, technical, refer to
For your own safety 5
Changing bulbs, refer to Lamps and bulbs 270
Changing gears 68
Changing the language on the Control Display 94
Changing the measurement units on the Control
Display 87
Changing wheels 273
Chassis number, refer to Engine compartment 259
Check Control 92
Child restraint fixing system LATCH 58
Child restraint systems 57
Child seats, refer to Transporting children
safely 57
Chrome parts 269
Chrome polish 269 Cigarette lighter, refer to
Lighter 129
Cleaning headlamps 72
– washer fluid 72
Cleaning your BMW, refer to
Care 266
Climate control
– automatic air
distribution 118
Clock 82
– 12h/24h mode 91
– setting the time and date 90
– setting time 90
Closing
– from inside 35
– from outside 32
Clothes hooks 127
Cockpit 10
Cold start, refer to Starting the
engine 62
Comfort Access 38
– replacing the battery 40
Comfort access, refer to Comfort Access 38
Comfort area, refer to Around
the center console 14
Compartment for remote control, refer to Ignition
lock 61
Compass 124
Computer 84
– displays on Control Displa
y84
Computer, refer to iDrive 18
Concierge service 229
Condensation, refer to When the vehicle is parked 141
Condition Based Service CBS 264
Configuring settings, refer to
Personal Profile 30
Confirmation signal for vehicle locking/unlocking 33
ConnectedDrive 228
Connecting vacuum cleaner, refer to Connecting
electrical appliances 129
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ReferenceEverything from A to Z
Displays
– on the Control Display 18
Displays, refer to Instrument cluster 12
Displays and controls 10
Disposal
– coolant 263
– remote control battery 40
– vehicle battery 275
Distance remaining to service, refer to Service
requirements 87
Distance warning, refer to Park Distance Control
PDC 96
Door key, refer to Remote
control with integrated
key 30
Door lock 34
Doors, emergency operation 34
DOT Quality Grades 255
Draft-free ventilation 120
Drinks holders, refer to Cupholders 128
Drive mode 68
Drive-off assistance, refer to Dynamic Stability Control
DSC 97
Drive-off assistant 100
Driving dynamics control 69
Driving lamps, refer to Parking lamps/low beams 110
Driving notes 138
Driving off on hills, refer to Drive-off assistant 100
Driving stability control
systems 97
Driving through water 140
Driving tips, refer to Driving
notes 138
Dry air, refer to Cooling function 119 DSC Dynamic Stability
Control 97
DTC Dynamic Traction Control 98
– indicator/warning lamp 98
Dynamic Brake Control DBC 97
Dynamic destination
guidance 166
Dynamic Stability Control DSC 97
– indicator/warning lamp 98
E
EBV Electronic brake-force
distribution 97
Electrical defect
– 7-gear Sport automatic
transmission with double
clutch 69
Electrical malfunction
– door lock 34
– driver's door 34
– fuel filler flap 236
– glass roof 42
Electric seat adjustment 49
Electric steering wheel lock
– with Comfort Access 39
Electronic brake-force distribution EBV 97
Electronic oil level check 260
Electronic Stability Program ESP, refer to Dynamic
Stability Control DSC 97
E-mail 222
Emergency actuation,
automatic transmission,
refer to Overriding selector
lever lock 66
Emergency operation
– fuel filler flap, manual release 236 Emergency operation, refer to
Closing manually
– glass roof 42
Emergency operation, refer to Manual operation
– door lock 34
Emergency release
– trunk lid from inside 36
Emergency Request 276
Emergency services, refer to Roadside Assistance 277
Energy, saving
– saving fuel 138
Engine
– breaking in 138
– data 284
– overheated, refer to Coolant temperature 263
– speed 284
– starting 62
– starting, Comfort Access 38
– switching off 63
Engine compartment 259
Engine coolant, refer to Coolant 263
Engine oil
– adding 262
– additives, refer to Approved
engine oils 262
– alternative oil types 263
– approved engine oils 262
– BMW Maintenance System 264
– capacity 289
– checking level 260
– intervals between changes, refer to Service
requirements 87
Engine output, refer to Engine data 284
Engine speed, ref
er to Engine
data 284
Engine starting, refer to
Starting the engine 62
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Everything from A to Z
Reference
Interior rearview mirror
56
– automatic dimming
feature 56
– compass 124
Interlock, refer to Disengaging
the remote control 64
Intermittent mode of the wipers 71
Intersection, entering, navigation 151
J
Jacking points 274
Joystick, refer to iDrive 18
Jumpering, refer to Jump-
starting 278
Jump-starting 278
K
Key, refer to Integrated key/
remote control 30
Keyless go, refer to Comfort Access 38
Keyless opening and closing, refer to Comfort Access 38
Key Memory, refer to Personal
Profile 30
Keypad dialing 212
Kickdown 65
– automatic transmission with Steptronic 65
Knock control 237
L
Lamps
– automatic headlamp
control 110
– parking lamps/low beams 110
Lamps and bulbs, replacing
bulbs 270
Lap-and-shoulder belt, refer to Safety belts 53 Lashing eyes, refer to
Securing cargo 143
Last destinations 153
LATCH child restraint fixing system 58
Launch Control 70
Leather care 268
LED Light-emitting
diodes 271
Length, refer to Dimensions 285
License plate lamp, replacing bulb 273
Light
– high-beam assistant 113
Light-alloy wheels 268
Light-emitting diodes LED 271
Lighter 129
– connecting electrical appliances 129
Lighting
– instruments 114
– lamps and bulbs 270
– vehicle, refer to Lamps 110
Light switch 110
Limit, refer to Speed limit 93
Load 142
Load securing equipment, refer to Securing cargo 143
Lock buttons, doors, refer to
Locking 35
Locking
– adjusting confirmation
signal 33
– from inside 35
– from outside 32
– without remote control, refer to Comfort Access 38
Locking and unlocking doors
– confirmation signals 33
– from inside 35
– from outside 32
Low beam control, refer to High-beam Assistant 113Low-beam headlamps
110
– automatic 110
Lower back support, refer to Lumbar support 49
Luggage rack, refer to Roof-
mounted luggage rack 143
Lumbar support 49
M
M+S tires, refer to Winter
tires 258
Maintenance, refer to Service and Warranty Information
Booklet for US models or in
the Warranty and Service
Guide Booklet for Canadian
models
Maintenance system 264
Malfunction
– automatic transmission with Steptronic 66
– tires 101
Malfunction warnings, refer to Check Control 92
Manual car wash 267
Manually unlocking parking lock 69
Manual mode, automatic transmission with
Steptronic 65
Manual operation
– door lock 34
– driver's door 34
– fuel filler flap 236
– glass roof 42
– parking lock 69
– parking lock, automatic transmission 66
Manual transmission 64
Map for navigation
– changing scale 163
– entering destination 155
Map view 162
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