Giving and receiving assistance
234
Giving and receiving assistance
Emergency Request*
Requirements
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated.
>Radio readiness is switched on.
>The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
>The Emergency Request system is opera-
ble.
Only press the SOS button in an emergency.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
After the system is deactivated, it is no longer
possible to make Emergency Requests.
It may be possible for a BMW center to reacti-
vate the system after a new contract has been
signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.2.Press the SOS button until the LED in the
button comes on.
>The LED comes on: the Emergency
Request has been triggered.
If the circumstances allow, remain in the
vehicle until the voice contact has been
established.
>The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
Data for determining the necessary rescue
measures are transmitted to the
BMW Assist Response Center, e.g. the cur-
rent position of your vehicle, if it can be
determined.
>If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
Automatically triggering an Emergency
Request
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. An automatic Emergency
Request is not affected by pressing the SOS
button.
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
Everything from A to Z
256 Cargo area lid, refer to Trunk
lid33
Cargo area net, refer to
Securing cargo120
Cargo loading119
– securing cargo120
– stowing cargo120
– vehicle119
Car jack
– jacking points232
Car key, refer to Integrated
key/remote control28
Car phone
– installation location, refer to
Center armrest108
– refer to separate Owner's
Manual
Car phone, refer to
Telephone176
Car radio, refer to Radio147
Car shampoo224
Car wash223
Catalytic converter, refer to
Hot exhaust system117
CD, audio playback155
CD changer155,159
– controls144
– fast forward/reverse157
– filling or emptying the
magazine159
– random play sequence156
– selecting a track155
– switching on/off144
– tone control144
– volume144
CD player155
– controls144
– fast forward/reverse157
– random order156
– selecting a track155
– switching on/off144
– tone control144
– volume144
Center armrest108
Center brake lamp, replacing
bulb231
Center console, refer to
Around the center
console14Central key, refer to Integrated
key/remote control28
Central locking
– from inside32
– from outside29
Central locking system29
– Comfort Access35
Changes, technical, refer to
For your own safety5
Changing bulbs227
Changing gears64
Changing the language on the
Control Display81
Changing wheels231
Chassis number, refer to
Engine compartment217
Check Control78
Child restraint fixing system
LATCH55
Child restraint systems54
Child seats54
Chrome parts225
Chrome polish225
Cigarette lighter109
Cleaning headlamps67
– washer fluid68
Cleaning your BMW, refer to
Care223
Climate control
– automatic air
distribution100
Clock70
– 12h/24h mode77
– setting the time and date77
– setting time76
Closing
– from inside32
– from outside29
Clothes hooks108
Cold start, refer to Starting the
engine58
Comfort Access35
– replacing the battery37
Comfort access, refer to
Comfort Access35
Comfort area, refer to Around
the center console14Compartment for remote
control, refer to Ignition
lock57
Compass106
Computer71
– displays on Control
Display72
Computer, refer to iDrive16
Concierge service199
Condensation, refer to When
the vehicle is parked119
Condition Based Service
CBS221
Configuring settings, refer to
Personal Profile28
Confirmation signals for
locking/unlocking the
vehicle30
ConnectedDrive198
Connecting vacuum cleaner,
refer to Connecting
electrical appliances109
Consumption, refer to
Average fuel
consumption72
Contacts188
– deleting190,197
– exporting/importing197
– new contact189
Control Center, refer to
iDrive16
Control Display16,17
Control Display, refer to iDrive
– switching on/off17
Controller, refer to iDrive16
Controls and displays10
Convenient opening and
closing
– windows30
– windows with Comfort
Access36
– with Comfort Access36
Convenient start, refer to
Starting the engine58
Convertible
– rollover protection
system92
– top40
– wind deflector43
Reference 257
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Convertible top
– convenient opening30
Convertible top care224
Coolant219
– checking level220
– filling220
Coolant temperature219
Cooling, maximum100
Cooling fluid, refer to
Coolant219
Copyright2
Corner-illuminating lamps95
Cornering light, refer to
Adaptive Light Control95
Country codes DVD157
Courtesy lamps98
Criteria for route134
Cross-hairs in navigation130
Cruise control68
Cruising range72
Cupholders108
Curb weight, refer to
Weights245
Current fuel consumption72
Current playback
– external devices168
– of music collection163
Customer Relations201
D
Dashboard, refer to
Cockpit10
Dashboard lighting, refer to
Instrument lighting98
Data, technical242
– capacities246
– dimensions243
– engine242
– weights245
Data memory222
Data transfer202
Date
– setting78
– setting format78
Daytime running lights, switch
positions95
DBC Dynamic Brake
Control83Deactivating front passenger
airbags91
Deadlocking, refer to
Locking30
Defect
– door lock32
– fuel filler flap206
– glass roof40
Defining a home address190
Defogging windows101
Defrosting windows101
Defrosting windows and
removing condensation101
Defrosting windshield, refer to
Defrosting windows101
Defrost position, refer to
Defrosting windows101
Destination, entering by town/
city name125
Destination address
– entering125,131
Destination entry via BMW
Assist129
Destination for navigation
– entering by voice131
– entering via map130
– entry125
– home address128
– manual entry125
Destination guidance134
– bypassing a route
section135
– changing specified
route134
– continuing134
– starting134
– voice instructions136
– volume of voice
instructions136
Differential, breaking in116
Digital clock70
,76
Digital compass106
Digital radio, refer to HD
Radio148
Dimensions243
Directional indicators, refer to
Turn signals66
Direction instructions, refer to
Voice instructions136Directory for navigation, refer
to Address book127
Displacement, refer to Engine
data242
Display, refer to Control
Display16
Displaying contact
pictures190
Display lighting, refer to
Instrument lighting98
Displays, refer to Instrument
cluster12
Displays and controls10
Disposal
– of coolant219
– remote control battery37
– vehicle battery232
Distance, refer to
Computer72
Distance remaining to service,
refer to Service
requirements74
Distance to destination, refer
to Computer72
Distance warning, refer to
Park Distance Control
PDC82
Door key, refer to Integrated
key/remote control28
Door lock32
Door lock, confirmation
signals30
Doors, manual operation32
DOT Quality Grades212
Draft-free ventilation102
Drinks holders, refer to
Cupholders108
Drive mode63
Drive-off assistance, refer to
DSC83
Drive-off assistant84
Driving dynamics control64
Driving lamps, refer to Parking
lamps/low beams94
Driving notes116
Driving off on hills, refer to
Drive-off assistant84
Driving stability control
systems83
Reference 259
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
FM, waveband147
Fog lamps97
– indicator lamp13,97
Footwell lamps98
For your own safety5
Free memory capacity, music
collection164
Front airbags90
Front seat adjustment46
Frost on windows, refer to
Defrosting windows101
FTM, refer to Flat Tire
Monitor84
Fuel207
– gauge71
– high-quality brands207
– quality207
– specifications207
– tank contents, refer to
Capacities246
Fuel clock, refer to Fuel
gauge71
Fuel consumption indicator,
refer to Average fuel
consumption72
Fuel consumption statistics,
refer to Average fuel
consumption72
Fuel display, refer to Fuel
gauge71
Fuel filler flap206
– releasing in the event of
electrical malfunction206
Fuses232
G
Garage door opener, refer to
Integrated universal remote
control104
Gasoline, refer to Required
fuel207
Gasoline display, refer to Fuel
gauge71
Gas station
recommendations136
Gear display, with automatic
transmission60Gear shifting
– automatic transmission60
– manual transmission59
Gearshift lever62
– automatic transmission with
Steptronic60
– manual transmission59
General driving notes117
Glass roof, electric39
– closing after electrical
malfunction40
– convenient opening and
closing32
– convenient opening and
closing with Comfort
Access36
– opening, closing39
– pinch protection system39
– remote control30
– tilting39
Glove compartment107
GPS navigation, refer to
Navigation system124
Grills, refer to Air vents99
Gross vehicle weight, refer to
Weights245
H
Halogen lamps
– replacing bulbs228
Handbrake, refer to Parking
brake59
Hands-free system184
Hands-free system, refer to
Microphone for hands-free
mode14
Hazard warning flashers14
HD Radio148
Head airbags90
Headlamp control,
automatic94
Headlamp cover228
Headlamp flasher66
– indicator lamp13
Headlamps
– replacing bulbs228Head Light, refer to Adaptive
Light Control95
Head restraints48
Heated
– seats50
– steering wheel53
Heated mirrors52
Heating
– mirrors52
– seats50
– steering wheel53
Heating, rear window101
Heating and ventilation99
Heavy loads, refer to Stowing
cargo120
Height, refer to
Dimensions243
Height adjustment
– steering wheel52
High-beam Assistant96
High beams96
– indicator lamp13
– replacing bulbs228
High beams and low beams,
automatic, refer to High-
beam Assistant96
High-pressure
washer223,224
High water, refer to Driving
through water118
Highways, refer to Route
criteria134
Hills118
Holders for cups108
Hood216
Hot exhaust system117
Hydraulic brake assist, refer to
Dynamic Brake Control83
Hydroplaning117
Everything from A to Z
264
S
Safety-belt height
adjustment51
Safety belts50
– damage51
– indicator lamp51
– reminder51
– sitting safely45
Safety systems
– airbags90
– Antilock Brake System
ABS83
– Dynamic Stability Control
DSC83
– rollover protection system,
Convertible92
– safety belts50
Safety tires, refer to Run-flat
tires214
Satellite radio150
– enabling or unsubscribing
from a channel150
– favorites152
– selecting channel151
– storing channel151
– timeshift152
– Traffic Jump153
Saving fuel116
Screen, refer to iDrive16
Screw thread for tow
fitting236
SDARS, refer to Satellite
radio150
Seat and mirror memory50
Seat belt reminder, refer to
'Fasten safety belts'
reminder51
Seats46
– heating50
– sitting safely45
Securing cargo111,112
Selecting new scale for
navigation137
Selector lever, automatic
transmission with
Steptronic60
Selector lever positions62Service, refer to Roadside
Assistance234
Service car, refer to Roadside
Assistance234
Service data in remote
control221
Service Interval Display, refer
to Condition Based Service
CBS221
Service Request201
Service requirements74
Service status202
Settings
– clock, 12h/24h format77
– date format78
– DVD158
– language81
Settings for the map view137
Setting times, refer to
Preselecting switch-on
times103
Shifting64
– 7-gear Sport automatic
transmission with double
clutch63
Shifting gears with automatic
transmission with
Steptronic61
Shift into a drive position, refer
to selector lever
positions62
Shiftlock, refer to Changing
selector lever positions60
Shift paddles on the steering
wheel64
Short commands for the voice
activation system247
Short route in navigation, refer
to Selecting route134
Shuffled, refer to Random
– CD changer156
– CD player156
Side airbags90
Side windows, refer to
Windows37
Signal horn, refer to Horn10
Sitting safely45
– airbags45
– safety belts45Ski bag110
Sliding/tilt sunroof, refer to
Glass roof, electric39
Slot for remote control57
Smokers' package, refer to
Ashtray109
Snap-in adapter176
– inserting/removing186
Snap-in adapter, refer to
Center armrest108
Snow chains215
Socket, refer to Connecting
electrical appliances109
Socket for Onboard Diagnosis
OBD222
Software update172
Sound, adjusting during audio
playback, refer to Tone
control144
Sound output for
entertainment on/off144
Spare fuses232
Special destinations128
Special destinations,
displaying129
Special oils, refer to Approved
engine oils219
Specified engine oils, refer to
Approved engine oils219
Speed
– for winter tires215
Speed limit warning, refer to
Speed limit80
Speedo, refer to
Speedometer12
Speedometer12
Speed Volume145
Split screen content, refer to
Selecting the display for the
split screen content20
Sport automatic transmission
with double clutch62
– driving dynamics control64
– kickdown63
– Launch Control66
– manually unlocking parking
lock65
– neutral63
– reverse gear63