2012 AUDI Q7 Owner´s Manual

preservative creme that contains UV­
blockers and that works into the leather .
This creme w ill nourish and mo istur ize
the leather, he lp ing it to breathe and
stay supple. It also helps to build up a
protective coating on the surface.
- Clean the leather every 2 - 3 months,
and clean any areas that get soiled.
- Remove fresh marks made by ballpoint pens, ink, lipst ick, shoe polish, etc. as
soon as possib le.
- Preserve the color of the leather as need­
ed by using a special colored leather care
creme to touch up areas of uneven color .
Cleaning and caring for leather
upholstery and trim
Applies to vehicles: with natural leather
Natural leather requires special care and at­
tention.
Norm al cleaning
.,. Clean soiled areas w ith a slightly mo istened
cotton or woolen cloth.
Mor e stub born dir t
.,. More stubborn dirt can be removed using a
cloth saturated with a m ild soap so lution (2
tablespoons m ild liquid soap) .
.,. Never allow the soap solution to saturate
the leather, and make certa in that no water
soaks into the seams .
.,. Wipe off the soap solut ion with a soft, dry
cl oth.
Cleaning spots
.,. Remove fresh water -b ased spots (such as
coffee, tea, ju ices, blood) w ith an absorbent
cloth or paper towel.
.,. Remove fresh
gr eas e or oil -ba sed spot s
(such as b utter, mayon naise , chocolate) wi th
an absorbe nt cloth or paper towe l, or use
the cleaner from the leat her ca re kit i f the
spot has not yet penetrated into the s urface
of the leather .
.,. Use an oil/grease disso lv ing spray, if
oil /
grease spots h ave d ried on.
Cleaning and protec tion 247
.,. Remove specific k inds of spots (ba llpoint
pe n, fe lt marker, fingernai l polish, water­
based pa int, shoe po lish, etc .) with a spot
remover specifically formu lated for leather.
L e ather care
.,. Every half year use an approved leather care
product (available from your authorized Au ­
di dea ler) to care for the leather .
.,. App ly the product very sparingly.
.,. Wipe it off with a damp cloth.
If you have any q uestions about cleaning and
caring for the leather in yo ur vehicle, it is best
to contact your a uthorized Audi dea ler, who
will be g lad to help you and tell you about our
full range of leather care products, such as :
- Leather cleaning and care kit
- Creams to ca re fo r colored leather
- Spot removers for ballpoin t pens, shoe pol-
ish, etc.
- Oil/grease d issolving spr ay
- New and upcom ing products .
.&_ WARNING
Always read and heed all WARN INGS and
other in formation
r::!)page 239 .
(D Note
- Never use chem ica l so lvents (e .g . lighte r
fluid, tu rpe nti ne), waxes, s hoe polish o r
simi la r prod ucts on the lea ther surfaces
i n yo ur Audi .
- T o avoid damage, have stubbo rn sta ins
remove d by a comme rci al clean ing spe­
c ialist .
Cleaning Alcantara ® (synthetic suede)
Applies to vehicles: with Alcantara upholstery
Removing du st and dirt
.,. Mois ten a cloth, squeeze out excess water
and wipe down the seat surfaces .
Removing stains
.,. Moisten a cloth with lukewa rm wate r o r
w ith di luted
ethyl (rubbing ) alc ohol.
•
•

248 Clea ning and protec tio n
• Dab at the stain . Start at the outside and
work inwards .
• Once the stain is no longer visible, use a
soft dry cloth or t issue to soak up the mois­
ture.
Do not use leather cleaning products on Al­
cantara.
You may use a suitable shampoo for removing
dust and dirt .
Dust and gr it in the pores and seams can
scratch and damage the surface. If the car is
l eft standing in the sun for long periods, the
A lcantara should be protected against direct
sunlight to prevent it from fading. Slight color
variations will deve lop in normal use and are
not an indication of material deterioration .
- Never use chemical solvents (e.g . lighter
fluid, turpentine), waxes, shoe polish or
s imilar products on Alcantara ® surfaces .
- To avoid damage, have stubborn stains
removed by a commerc ial cleaning spe­
cia list.
- Do not use br ushes, stiff sponges or sim­
i larly abrasive cleaning aids.
Safety belts
Only well-maintained safety belts work relia ­
bly when needed.
• Keep be lts clean.
• For cleaning, use a mild soap and water sol­
ution. Let be lts dry thoroughly and away
from direct sunlight.
• Do not allow inertia reel safety belts to re­
tract before they are completely dry.
• Check the condition of your safety belts
reg­
ularly.
Heavily soiled safety belts may not retract
properly .
A WARNING
Damaged safety belts can b reak in a crash . -
Anything that might damage your safety
be lts could mean that you and your pas­
sengers would not be adequately pro­
tected in an accident.
- Safety belt performance depends on cor­
rect insta llation. Never remove be lts
from the veh icle to clean them .
- Do not use chemical clean ing agents,
bleach or dyes. They have corrosive prop­
erties which weaken the webb ing.
- When clean ing your safety belts, inspect
them for damage . If you discover dam­
age, see your authorized Audi dealer .
- Always read and heed all WARNINGS and
other information ¢
page 239.
' Engine compartment
Be especially careful when cleaning the en­
gine comportment.
Alwa ys switch off the ign ition before clean ­
i ng the engine¢ .&, .
Plenum panel
Remove leaves from the plenum panel in front
of the windshield under the engine hood . This
prevents the water drain holes from becoming
blocked, and it prevents debris from enter ing
the vehicle interior through the heating and
ventilat ion ducts.
Cor rosion protection
The engine compartment and transmission
have been corrosion -protected at the factory .
Good anti- corrosion treatment is very impor­
tant, particu larly in the w inter.
If the vehicle
is frequently driven on salt treated roads, the
entire engine compartment and plenum panel
shou ld be thoroughly cleaned at the end of
winter and retreated to prevent salt damage.
At the same time, the underside of the vehicle
should be washed as well. ..,_

If the engine compartment is cleaned at any
time with grease removing solutions
1>, or if
you have the engine washed, the anti-corro­
sion treatment is almost always removed as
well. It is therefore essential to have a long­
lasting corrosion protection reapplied to all
surfaces , seams, joints and components in the
engine compartment .
.8, WARNING
Be aware: The engine compa rtment of any
motor vehicle is a potentially h azardous
area .
- Before working in the engine compart­
ment, be s ure to read the informat ion
~ page 258 .
-Before reaching into the front plenum
pane l, always remove the ignition key .
Otherwise, the windshield wiper system
cou ld unintentiona lly be switched on,
poss ibly causing personal injury from the
moving wiper linkage.
- Never reach into the area around or
touch the radiator fan. The auxiliary fan
is temperature controlled and can switch
on suddenly- even when the ign it ion is
off .
- Do not wash, wax or dry the engine w ith
the engine running . Moving or hot parts
could inju re you .
- Do not clean the underside of the chas­
sis, fenders, wheel covers, or other hard
to reach parts w ithout protecti ng your
hands and arms. You may cut yourse lf on
s harp-edged metal parts .
- Always read and heed all WARN INGS and
othe r information
~ page 239.
l) Use o nly the co rr ect clean in g s olu tio ns. Ne ve r use ga s­
o line or d ie sel fuel.
Cleaning and protec tion 249
•
•

250 Fuel supply and filling your fuel tank
Fuel supply and filling
your fuel tank
Fuel supply
Gasoline
Appl ies to vehicles: with gasoline engine
Using the right fuel helps keep the environ­
ment clean and prevents engine damage .
Fuel recommendation
The fuel recommended for yo ur vehicle is un ­
lead ed premium
grade gasolin e. See a lso
¢ pag e 316, Data . Audi recommends usi ng
T OP TIE R Detergent Gaso line wi th a minim um
o ct ane rating of 9 1 AKI (95 RON). For more
i nf ormat ion on TO P TI ER De tergent Gaso line,
p lease go to t he officia l webs ite (www.toptier ­
gas.com).
T he re commended g asoline octa ne r ating for
your engine can a lso be fo und on a la bel locat ­
e d on the inside of the fue l filler flap . This ra t­
ing may be specif ied as A KI or RO N.
Your veh icle m ay also be oper ated using un ­
l eaded regular gasoline with a minimum o c­
tane rating of 87 AKI/91 RO N. However, using
87 AKI/91 RON octa ne fue l w ill slightly re­
d uce engine performance.
Use unleaded gasoline only. Unleaded gaso ­
line is available th rougho ut the USA, Ca nada ,
and i n most E uropean countries . We recom­
mend that you do not ta ke yo ur vehicle to
areas or count ries w here unleaded gasoline
may not be available.
F or mo re informat io n on refue ling your ve hi­
cle, see
¢ page 2 52.
Octane rating
O cta ne r ating ind icates a gaso line's abili ty to
res ist engine damagin g "knoc k" ca use d b y
p remature ign ition and detonation. Therefore,
buy ing the correct grade of gaso line is very
important to help prevent possible engine
damage and a loss of engine performance.
Gasoline most commonly used in the Unite d
States and Canada has t he following octane r
atings t hat can usu a lly be found on the fi ller
p ump:
- Premium Gra de: 91 -9 6 A KI
- Regular Grade : 87 -90 AKI
Explanation of the abbreviations:
AKI = Anti Knock In d ex = (R+M) /2 = (RO N
+M ON)/2
R ON= Resea rch Octane Number
MON = Motor Octane Num ber.
(D Note
- Do not use a ny fue l w it h octane rat ings
lower tha n 87 A KI or 91 RO N othe rwise
e xpensive engine damage w ill occur.
- Do
not use leaded gasoline. The use of
leaded gasoline w ill severely damage
yo ur v ehicl e's cata lytic co nve rter a nd its
abi lity to co ntrol exha ust em issions .
Blended gasoline
Applies to vehicles: with gasoline engine
Use of gasoline containing alcohol or
MTBE (methyl tertiary butyl ether )
You may use unleaded g asoline blende d wi th
alcohol o r MTBE (commonly referred to as
oxygenates) if the blende d mixture meets t he
f o llow ing criteria:
Blend of gasoline methanol (wood alcohol or
methyl alcohol)
- Anti -kno ck index must be 87 A KI or higher.
- Blend must contain no more t han 3% meth-
anol.
- Blend must contain more than 2% co -sol -
vents.
Blend of gasoline and ethanol (grain alcohol
or ethyl alcohol)
- Anti -knock index must be 87 AKI or higher .
- Blend must not conta in mo re tha n 10%
ethanol.
Blend of ga soline and MTBE
- Anti-knoc k index mus t be 87 AKI or higher. IJll,

-Blend must contain not more than 1S%
MTBE.
Seasonally adjusted gasoline
Many gasoline grades are blended to perform
espec ially we ll for winter or summer driving.
During seasonal change-over, we suggest that
you fill up at busy gas stat ions where the sea­
sonal adjustment is more likely to be made in
time .
(D Note
-Methanol fuels which do not meet these
requirements may cause corrosion and
damage to plastic and rubber compo­
nents in the fuel system.
- Do not use fue ls that fail to meet the
specified criter ia in this chapter.
- If you are unable to determine whether
or not a particular fue l blend meets the
specifications, ask your service station or
its fuel supp lier.
- Do not use fuel for which the contents
cannot be identified.
- Fuel system damage and performance
problems resulting from the use of fuels
different from those specified are not
the responsibility of Audi and are not
covered under the New Vehicle or the Emission Control System Warranties.
- If you experience a loss of fuel economy
or driveability and performance prob­ l ems due to the use of one of these fuel
blends, we recommend that you switch
to unblended fuel.
Gasoline additives
Applies to vehicles : wit h gasoli ne e ng in e
A majo r concern among many auto manufac­
ture rs is carbon deposit build-up caused by
the type of gasoline you use.
Although gasoline grades differ from one manufacturer to another , they have certain
things in common. All gasoline g rades contain
substances that can cause deposits to collect
on vital engine parts, such as fuel injectors
and intake valves. Although most gasoline
Fuel supply and filling your fuel tank 251
brands include additives to keep engine and
fuel systems clean, they are not equally effec­
tive .
Audi recommends using TOP TIER Detergent
Gasoline . For more information on TOP TIER
Detergent Gasoline, please go to the official
webs ite (www.toptiergas.com).
After an extended per iod of using inadeq uate
fuels, carbon deposit build-ups can rob your
engine of peak performance.
(D Note
Damage or malf unct ion due to poor fuel
quality is not covered by the Audi New Ve­
hicle Limited Warranty.
Diesel fuel
Applies to veh icles: w ith diesel engine
Always use ULSD (Ultra Low Sulfur Diesel) sul­
fur content 15 ppm or less.
The ULSD (U ltra Low Sulfur Diesel) meets the
ASTM-D-97S (grade 2).
Die sel fuel with a higher concentration than
ULSD-Die sel No. 2 ASTM D975 and Bio-die­
sel with a higher concentration than 5
% like
Bl 1 , B20 or B100 are strictly prohibited.
Service station fue l pumps are labeled with
the correct fuel information for easy recogni­
tion by the user. If the diesel fuel pump is not
labeled ask the station operator what fuel is
being dispensed before filling up your vehicle.
Serv ice stations offering Diesel fuel are gener ­
ally located on truck routes or major high­
ways . Directories of Diesel fuel stations are
usually available at Diese l fuel stations.
Some states in the USA require permits to
purchase Diesel fuel. Check with your State
Motor Vehicle Department .
Diesel fuel may not be available outside the
USA and Canada. Be sure to check before trav-
eling to other countries .
Ill-
•
•

252 Fuel supply and filling your fuel tank
Winter operation
At temperatures below 20° F (-7° C), Diesel
fuel No.
2 loses its fluidity due to wax separa­
tion, which may clog the fuel filter or tank fil­
ter and keep the engine from running .
To help the filter from being clogged by wax,
the fue l filter in your vehicle is automatically
preheated. Preheating the fuel filter makes
operation of your vehicle possible with Diesel
fuel No. 2 down to -10° F (-24° C).
If you expect temperatures below
5° F
(-15° C)
ask your fuel dealer whether their
Diese l fuel No.
2 is sufficiently winterized for
the prevailing and expected temperatures.
If not winterized or insufficiently winterized
Diesel fuel has already thickened to the extent
that the engine will not start, warm the vehi­
cle up by leaving it in a heated garage.
It is normal that the engine noise leve l (die­
seling) is louder during the warm-up period in
winter. It is also norma l when whitish-blue
smoke comes out of the tailpipe after starting
and during warm-up . The amount of smoke
depends on the outs ide temperature.
Do not let your Diese l engine idle unnecessari ­
ly after a cold start. Driving off slowly will
shorten the warm-up period.
A WARNING
- Never use "starting assist fluids." They
may be potent ially explosive or cause a
"run-away" engine condition. This could
result in ser ious engine damage and per­
sonal injur y.
- Never use fuel line anti-freeze offered for
gasoline engines.
(D Note
- Your Diesel engine has been specifically designed to operate only on Ultra Low
Sulfur Diesel fuel. Therefore, never use
home heating oil or regular gasoline. The
properties of these fuels may cause seri­
ous damage to the fuel injection system
and to the engine. Using these fuels can
-
cause expensive engine repairs and will
also adversely affect your New Vehicle
Limited Warranty.
- If Diesel fuel sho uld get on any rubber
hose, it must be wiped off immediately.
Then wash the contaminated hose por­
tion with soap and warm water. Do not allow D iesel fuel to remain on connect­
ing hoses . They may develop leaks and
cause serious damage.
Fuel tank
Fuel filler neck
The fuel filler neck is located on the right rear
side panel behind the fuel filler flap.
If the power locking system shou ld fail, you
can still open the flap manua lly -for detailed
instructions see
¢page 255.
You can find the fuel tank capacity of your ve­
hicle in
Technical Data ¢page 316 .
The label on the inside of the fuel filler flap
te lls you the correct fuel for your vehicle. For
more information about fuel specifications,
see ¢
page 250.
Your vehicle fuel tank has an on-board refuel­
ling vapo r recovery system. This feature helps
to prevent fue l vapors from escaping from the
tank and polluting the environment while you refuel your vehicle. In order to fi ll the tank
proper ly while protecting the environment,
please fo llow this refueling procedure careful­
ly.
A WARNING
-Under normal operating conditions, never
carry addit ional fuel conta iners in your car .
Gas canisters and other conta iners used to
transport fuel can be dangerous. Such con­
tainers, full or empty, may leak and could
cause a fire in a collision .
If you must
transport fuel to use for your lawn mower,
snow b lower, etc., be very careful and al ­
ways observe loca l and state laws regard­
ing the use, transportation and storage of
such fuel containers. Make certain the ..,.

container meets industry standards (ANSI/
ASTM F852 -86).
(D Note
Never drive yo ur vehicle unt il the fuel tank
is complete ly empty. The irregular supply
of fuel can cause misfiring . Gasoline could
enter the exhaust system and damage the
catalyt ic converter.
Refuelling
F ig. 220 Righ t rear vehicle side: Opening th e fue l fill er
flap
F ig. 221 Fu el cap hooked on the opened fuel filler flap
When adding fuel, the ignition and any cellu­
lar phones in the vehicle must be sw itched
off. When activating the central locking, the
fuel filler flap is automatica lly unlocked or
locked. Refuel the ve hicle w ith the ignition
turned
off.
Tak ing th e fu el cap off
• To open the fuel filler flap, press on the left
s ide of the flap¢
fig. 220 -arrow- .
• Unscrew fuel fil ler cap counter-clockwise
and hang it on the fuel fille r flap ¢
fig. 221.
• Check the label on the inside o f the f uel fill­
er flap to determine if the vehicle must be
fueled with gasoline or diesel fuel.
Fuel suppl y and filli ng your fuel t ank 25 3
Refuelling p ro cedur e
• Insert the fuel nozz le from the gasoline
pump into the fuel fi ller neck as far as it wi ll
go .
• Select a medi um refue lling rate so that the
nozz le switches off automatically when the
tank is full.
Pu tting th e fuel cap bac k on
• After fi lling your tank, twist the fuel filler
cap clockwise as far as it wi ll go.
• Close the fue l filler flap.
T o avoid fuel spill ing or evaporating from the
fuel tank always close fuel filler cap proper ly
and completely. An improperly closed fuel fill­
er cap may also cause the MIL lamp¢
page 2 7
to come on (only vehicles with gasoline en­
gine).
A WARNING
Improper refueling or handling of fuel can
cause fire, explosion and severe burns.
- Fuel is highly flammable and can cause
severe burns and other injur ies.
- Failure to shut the engine off wh ile refu­
eling and/or to insert the pump nozzle
fully into the fuel filler neck could cause
fue l to spray out of filler neck or to over­
f low. Fue l spray and overflowing fue l can
cause a fi re.
- Never use a cel lu lar telephone while re­
fueling. The electromagnetic rad iation
can cause sparks that can ignite f uel va­
pors and cause a fire.
- Never get back into your vehicle whi le re­
fueling. If in exceptional circumstances
you must get back in your vehicle while
refueling, make certain that you close
the door and touch metal to discharge
stat ic electricity before touching the fill­
er nozzle again. Static e lectricity can
cause sparks that can ignite fuel vapors re leased du ring refuel ing .
- Never smoke or have an open flame any­
where in or near your veh icle when refu-
eling or filling a portab le fue l conta iner.
ll>

254 Fuel su ppl y and fillin g yo ur fu el t an k
- For your safety, we strongly recommend
that you do not travel with a portable
fuel container in your vehicle. The con­
tainer, full or empty may leak and could cause a fire, especially in a crash.
- If, under exceptional circumstances, you
must transport a portable fuel container,
please observe the following:
- Never fill a portab le fuel container
while it is anywhere in or on the vehicle
(for example, in the luggage compart­
ment, or on the trunk). Static electrici­
ty can build up while filling and can ig­ n ite fuel vapors causing a fire .
- Always place a portable fuel container
on the ground before filling.
-Always keep the fi ller nozzle complete­
ly inside the portable container before
and during filling.
- If filling a portable container made of
metal, the filler nozzle must always be
in contact with the container. This will
help prevent static electricity from dis­
charging and cause a fire .
- Never sp ill fuel inside the vehicle or
luggage compartment. Fuel vapors are
h ighly flammable.
- Always observe local and state/provin­
cial laws regarding the use, storage
and transpo rtation of fuel conta iners.
- Make certa in the fuel container meets
industry standards (ANSI/ ASTM
F8S2-86).
@ Note
If any fuel has spilled onto the car, it
should be removed immed iately to prevent
damage to the paint .
@) For the sake of the environment
As soon as the correctly operated nozzle
sw itches off automatically for the first
time, the tank is full. Do not try to add
mo re fuel because fuel may spill out. In
add it ion, the expans ion space in the fuel
tank will be f illed -causing the fue l to overflow when it becomes warm and pol­
lute the environment .
(D Tips
-Running your engine whi le refue lling
may cause vapors to escape or even
cause fuel to spi ll out of the tank. This
would then shut off the fue l nozzle be­
fore the tank is full.
- Do not refuel your vehicle with the igni­
tion turned on. The fuel gauge may oth­
erwise not indicate the correct fuel level
after refuelling.
- Diesel vehicles* are equipped with a die­ sel misfueling protector. It allows the
vehicle to be fueled only with a diesel
fuel pump nozzle. A worn or damaged nozzle or a nozzle that is too small may
not be ab le to open the diesel misfueling
protector. If this is the case, try turning
the nozzle before insert ing it in the f uel
filler neck, use a different fuel pump or
see your authorized Audi dea ler or au­
thorized repair facility for assistance.