2012 AUDI A6 maintenance

In addition to t his Owner's Ma nual, your A udi
comes w ith t he
- MMI Oper ating In st ru cti ons
- Warranty
& Ma intenance boo klet.
If you are m iss ing one of these publicat ions,
or if you believ e that the information is not
comp lete, contact you r auth orized Audi dea le r
for assistanc e.
MMI Operating Instructions
contain detailed desc ription of the Aud i M ulti
Media Interface (MMI) including t he nav iga­
tion system, the so und system and the ha nd­
h e ld pho ne.
The Warranty & Maintenance booklet
explains how yo u can keep your A udi in top
driving condition by hav ing it serviced regular­
l y and conta ins detai led info rmat ion about
the wa rra nties covering your Aud i. Always
h ave the boo klet with yo u when yo u take your
ve hicl e to a n author ized Audi dealer for serv ­
i ce. Y our Audi Servi ce A dviser w ill reco rd ea ch
sche duled service and can an swe r any ques­
tions you may have rega rding how to ma in tain
your ve hicle.
In Canada,
the veh icle lite rat ure is also avai lab le in
Fr ench . T o ob tain a cop y, contact your dea le r
or wri te to:
Au Canada, on peut se p rocure r un exemp la ire
e n fr an<;ais de ce do cument aupres du conces ­
sio nnair e ou de:
Volkswagen Canada Inc.
C lient Assistance
Assis tance a la Clientele
7 77 Bayly S tree t, Wes t,
A jax, On tario LlS 7G 7
If you sell your Audi
all lite ratu re should be left in the ve hicle to
make th e Warranty terms as we ll as a ll oper­
ating, safety and m aintenan ce inform ation
a vaila ble to the nex t owne r.
Vehicle literature 5
If you change your address or if you
bought this Audi used
be s ure to send in a "Notice of Add ress
Change"/ " Notice of Used Car Purchase" post
card. T his card can be fo und in the Warranty
&
Maintenance booklet or obtained from your
autho rized Aud i dea ler .
It is in your own interest that we are able to
contact you should the need arise .
•
•

Warm and cold Climate controls
Description
App lies to vehicles: with three -zone cl imate contro l or
four -zone a uto mat ic climate contro l
The climate control system warms, cools and
adds humidity to the air in the vehicle interior .
It is the most effective when the windows and
sunroof* are closed . If the temperature inside
the parked veh icle becomes very warm, open­
i ng the w indow br iefly will speed up the cool­
ing process.
In all heating mode functions except
defrost,
the blower on ly switches to a higher speed
once the engine coolant has reached a certain
temperature.
Condensat ion from the cooling system can
drip and form a puddle of wate r under the ve­
h icle. This is normal and does not mean there
is a leak .
Pollutant filt er
The pollutant filter removes pollutants such
as dust and po llen from the air.
The air pollutants filter must be changed at
the intervals specified in your Warranty
&
Maintenance booklet, so that the air condi­
tioner can properly work .
If you drive your vehicle in an area with high
a ir pollution, the filter may need to be
changed more frequently than specified in
your Aud i Warranty
& Ma intenance booklet. If
i n doubt, ask your authori zed Audi Service Ad­
visor for adv ice.
K ey coded settings
Three-zone climate control: the blower set ­
ting and air distribution are stored automati­
cally and ass igned to the remote control key
that you are using.
Four-zone automatic climate control: The cli­
mate contro l settings are automatica lly stor­
ed and assigned to the remote control key
that is in use .
Warm and c old 63
A WARNING
-
Reduced visibi lity is dangerous and can
cause acc idents .
- For safe driving it is very important that
all windows be free of ice, snow and con­
densat ion.
- Comp letely fam il iarize yourse lf with the
proper use and funct ion of the heat ing
a nd ventilation system and especially
how to defog and defrost the w indows.
- Never use the windshield wiper/washer system in freez ing weathe r unt il you
have wa rmed the windshie ld first, using
the heating and ventilation system. The
washer sol ution may freeze on the wind­
shie ld and red uce visibi lity.
CJ) Note
- If you s uspect that the air conditioner
has been damaged, switch the system
off to avoid furt her damage and have it
inspected by a qualified dea lership .
- Repairs to the Audi air conditioner re­
quire specia l technical know ledge and
special tools. Contact an authorized Audi
dealer fo r ass istance.
@ For the sake of the envi ronment
By reducing the amount of f uel you use,
you also red uce the amount of pollutants
emitted into the air.
(D Tips
- Keep the air intake s lo ts ( in front of the
w indshield) free from ice, snow and de­
bris in order to maintain the proper func­
tion of the climate control system.
- The energy ma nagement system may
switch the seat heating* or rear window defroster off temporar ily. These systems
are available again as soon as the energy
balance has been restored .
- Air escapes through vents under the rear
window. When plac ing items of cloth ing
on the luggage compartment cover, en­
sure that the openings are not covered.

158 Airb ag sys te m
adult is properly seated and restrained at
one of the rear seating positions.
- Have the airbag system inspected by
your Audi dealer before transporting
anyone on the front passenger seat.
(D Tips
If the capacitive passenger detection sys ­
tem determines that the front passenger
seat is empty, the frontal airbag on the
passenger side will be turned off, and the
PA SSEN GER AIR B AG OFF light will stay
on .
Repair, care and disposal of the airbags
Parts of the a irbag system are installed at
many different places on your Audi. Installing,
removing, servicing or repairing a part in an
a rea of the vehicle can damage a part of an
airbag system and prevent that system from
working properly in a co llision.
There are some important things you have to know to make sure that the effect iveness of
the system will not be impaired and that dis­
carded components do not cause injury or po l­
lute the environment.
A WARNING
Improper care, servicing and repair proce­
dures can increase the risk of personal in­
jury and death by preventing an airbag from deploy ing when needed or deploying
an airbag unexpectedly:
- Never cover, obstruct, or change the steering wheel ho rn pad or airbag cover
or the instrument pane l or modify them
in any way .
- Never attach any objects such as cup
holders or telephone mountings to the
surfaces covering the airbag units.
- For cleaning the horn pad or instrument
pane l, use only a soft, dry cloth or one
moistened w ith plain water. Solvents or
cleaners cou ld damage the airbag cover
or change the stiffness or strength of the material so that the airbag cannot de­
ploy and protect properly.
- Never repair, adjust, or change any parts
of the airbag system.
- All work on the steering wheel, instru­
ment panel, front seats or electr ica l sys­
tem (including the installation of audio
equ ipment, cellu lar telephones and CB
radios, etc .) must be performed by a
qualified technic ian who has the training
and specia l equipment necessary.
- For any work on the airbag system, we strongly recommend that yo u see your
author ized Audi dealer or qualif ied work­
shop.
- Never modify the front b umper or parts
of the vehicle body.
- Always make sure that the s ide airbag
can inflate without inte rfe rence:
- Never install seat covers or rep lace­
ment upholstery over the front seat­
backs that have not been specifically
approved by Audi.
- Never use additional seat c ushions that
cover the areas where the side airbags
inflate.
- Damage to the orig inal seat covers or
to the seam in the area of the side a ir­
bag module must a lways be repaired
immediately by an author ized Audi
dealer .
- The airbag system can deploy on ly once.
After an a irbag has been deployed, it
must be replaced w ith new replacement
pa rts des igned and app roved especially
for your Aud i model version. Replace­
men t of comple te airbag systems or air­
bag components must be performed by
qua lified wor kshops only . Make sure that
any airbag service action is entered in
your Aud i Warranty
& Maintenance book­
let under
AIRBAG REPLACEMENT RE­
CORD.
- For safety reasons in severe accidents,
the alternator and starter a re separated
from the veh icle battery with a pyrotech-
n ic circuit inte rrupter . ..,.

@ Tips
-ABS and AS R on ly wor k co rrectly when
a ll fo ur wheels are eq uipped w ith identi­
ca l tires . Different tire s izes can lead to a
r educt io n in eng ine power.
- You may hear noises when the sys tems
desc ribed are working.
- If the indicato r light
D] or m (USA
models) ;£1 (Canada models) appea rs,
there may be a malfunctio n ¢
page 19 ,
¢ pag e 19.
Switching on and off
ESP turns on automatically when you start
the engine .
Fig. 1 64 Center co nsole wit h ESP OFF button
Switching sport mode on
Press th e I,$ OF F I button ¢ fig. 164. The ac­
tions tak en by the ES P syst em to stabili ze th e
ve hicl e are lim ited. In ve hicl es w it h fro nt
wheel drive, the an ti-s lip reg ulat ion (ASR) is
limited . In vehicles wi th a ll-wheel d rive, t he
AS R is switc hed off. The
I ES P i ndicator lig ht
turns on and the message
Caution! Reduced
tract ion ¢.&
appears in the driver informa ­
tion system d isplay.
The fo llow ing examples a re u nusua l situa­
tions where it may make sense to switc h sport
mode on in order to a llow the whee ls to spin:
- Rocking the vehi cle back and forth when it is
stuck
- D rivin g in d eep snow or on loose groun d
- D riving wi th s now cha ins
Intelligent technology 191
Switching sport mode off
Press the In OF FI but ton ag ain. T he ltJ in dica ­
tor lig ht tur ns off an d the message
Stability
program on
appears in t he d river info rmation
system display .
&_ WARNING
-- Drive whee ls can sp in and you can lose
contro l of t he ve hicle more eas ily w hen
ASR and ESP are in sport mode, especial­
ly whe n th e road is slippery.
- Sw itch to sport mode only when your
driving sk ills, traff ic and weat her co ndi­
tions perm it.
@ Tips
You cannot sw itch sport mode on whe n
adaptive c ruise control* is w orki ng.
Braking
General information
Wha t affe cts bra king effici ency?
-
Operating conditions and driving habits
The brakes on today's automobiles a re still
subject to wear, depending largely on operat­ i ng co nd it io ns and driving habits ¢,& . On ve­
hi cles that a re e it h er dr iven most ly in stop­
and-go city t raff ic or are dr iven hard, the
br ake pa ds should be check ed by yo ur au thor­
iz ed Audi dea ler m ore often th an spec ified in
the
Warranty & Maintenance booklet. Failure
to have yo ur brake pads ins pected can result
in reduced brake performance .
On stee p slopes, you sho uld use the br aking
e ff ect o f the engine. This way, you prevent un ­
necessary wear on t he brake system. If you
must use your bra kes, do not hold the brakes
down cont in uous ly. Pump the brakes at inter­
vals.
Moisture or road salt
U nder certa in conditions, for exam ple, when
driving th roug h water or very heavy rain, or
even after washing your veh icle , the b raking
effect can be reduced due to m oist ure (or in ..,.

Catalytic converter
It is very important that your emission con­trol system (catalytic converter) is function­
ing properly to ensure that your vehicle is run­
ning in an environmentally sound manner .
.. Always use lead-free gasoline¢ page 215,
Fuel supply.
.,. Never run the tank down all the way to
empty.
.,. Never put too much motor oil in your en-
gine
¢ page 225, Adding engine oil~-
.,. Never try to push- or tow-start your veh icle.
The catalytic converter is an eff icient "clean­
up" device built into the exhaust system of
the vehicle . The catalytic converter burns
many of the pollutants in the exhaust gas be ­
fore they are released into the atmosphere.
The exclusive use of unleaded fuel is critically
importa nt for the life of the cata lytic convert­
e r and proper functioning of the engine.
A WARNING
-
- Do not park or operate the vehicle in
areas where the hot exhaust system may
come in contact with dry grass, brush,
fuel spill or other material which can cause a fire.
- Do not apply additional undercoating or
rustproofing on or near the exhaust
man ifold, exhaust pipes, catalytic con­
verter or heat shields. During driving, the
substance used for undercoating cou ld
overheat and cause a fire.
0 Note
- Be aware that just one tank filling with
leaded fuel will already seriously de­
grade the performance of the catalytic
converter.
- Do not exceed the correct engine oil level
¢ page 225.
-Do not drive until the fuel tank becomes
completely empty. The eng ine could mis­
fire . U nburned fuel could a lso get i nto
Dri vin g and en vironm ent 197
the exhaust system and this cou ld cause
the catalytic converter to overheat .
- Do not swi tch off the ignit ion while the
vehicle is mov ing.
- Do not continue to ope rate your veh icle
unde r these conditions, as othe rwise fuel
can reach the catalytic converter. This
co uld result in overheating o f the con­
verter, requir ing its replacement .
- To assure efficient operation of the Emis ­
sion Control System:
- H ave your vehicle maintained prope rly
and in accordance w ith the se rv ice rec­
ommendat ions in you r Warranty &
M aintenance boo klet.
- L ack of prope r maintenance as we ll as
improper use of the vehi cle w il l impair
the function of the em ission contro l
system and could lead to damage .
@ For the sake of the environment
Even when the Emiss ion Control System is
operat ing properly, the exha ust gas can
have a sul fur -li ke exhaust gas smell under
some operating states . This depends on
the sulfur content of the fuel being used .
Using a different brand of fue l may help,
or filling the tank with lead-free super
grade gasoline .
Avoid damaging the
vehicle
When you are drivi ng on poo r roads, or over
c ur bs, s teep ramps, etc., ma ke certai n that
low -lying parts s uch as spoilers and exhaust
system pa rts do not bottom o ut and get dam­
aged.
T h is is espec ially true for veh icles w ith low­
s lung chassis (spor ts chassis)* and fully load­
ed vehicles. •
•

Avoid full throttle
Driving at moderate speeds saves fuel and
improves your mileage.
"" Try and keep well below your car's maxi-
mum speed.
Accelerating gently reduces fuel consump­ tion, engine wear, and does not disturb the
environment.
F ue l consumption, exhaust emissions and en ­
g ine noise increase disproportionately at high
speeds. If you drive at approximately three
quarters of top speed, fuel consumption will be reduced by one half. Never drive faster
than the posted speed limit and weather con­
d itions permit .
Reducing unnecessary idling
Even when your car is just idling it burns up
fuel.
"" Shut the engine off when you are not driv­
ing the vehicle.
"" Do not warm up the veh icle by letting the
engine run at idle .
It makes sense to shut
off the engine in traff ic
jams, when waiting for trains to pass at ra il­
road crossings, or at traffic lights that have
l ong wa its on red. Turning the engine
off fo r
just
30-40 seconds saves more fue l than is
bu rned starting the eng ine again .
It takes a long time for the engine to warm up
fu lly when it is running at idle. However, wear
and nox ious em issions are especially high
when the engine is warming up. So you should
drive away as soon as you start the engine and
avoid running at high rpms while the engine is
still warming up .
(D Note
Do not leave engine idling unattended af­
ter starting . If warning lights should come
on to indicate improper operation, they
wou ld go unheeded. Extended idling also
produces heat, which cou ld result in over-
Dri vin g and en vironm ent 199
'
heating o r othe r damage to the veh icle or
other p roperty .
Regular maintenance
A badly tuned engine unnecessarily wastes a
lot of fuel.
"" Have your veh icle serviced at reg ular i nter-
vals.
By having your veh icle regu la rly serviced by an
Audi dealer he lps to ensu re that it runs prop­
erly and economically. The condition of your
vehicle not only affects its sa fety and ability to
hold its value, it a lso affects
fuel con sump­
tion .
Check your oil e ach t ime you fill your tank .
The amount of o il used is re lated to eng ine
load and speed .
It is normal for the oil consumption of a new
engine to reach its lowest value after a certa in
mileage has been driven .
You must drive your veh icle about 3,000 m iles
(5,000 kilometers) before you can properly
assess oil consumpt ion.
This also app lies to fue l consumption and en­
gine output.
(U) Note
- Have your vehicle maintained properly
and in accordance with the service rec­
ommendations in your Warranty
& Ma in­
tenance booklet . Lack of proper mainte­
nance as well as improper use of the ve­
hicle will impair the function of the
em iss io n cont ro l system and cou ld lead
to damage.
- Do not alter or remove any component of
the Emission Control Sys tem unless ap­
proved by the manufacture r.
- Do not alter or remove any device, such
as heat shie lds, swit ches, ign it ion w ires,
valves, which are designed to p rotec t
your vehicle's Emission Control System
and other important vehicle compo­
nents .
•
•

different weight distribution. Safety, perform ­
ance and economy w ill greatly depend on how
carefu lly you load yo ur trailer and operate
your rig.
B efore you actua lly tow your trailer, practice
turning, stopping and backing up in a n area
away from traffic. Keep practicing until you
have become comp letely fam iliar with the way
your veh icle- trailer comb inat ion behaves and
responds .
Backing up is d ifficu lt and requires practice .
Backing up with a tra iler genera lly requires
steer ing action opposite to that when backing
up your vehicle without a trailer .
M aintain a g reater distance between your ve­
hi cle and the one in front of you. You will need
more room to stop. To compensate for the
trailer, you will need a larger than norma l
turn ing radius.
When passing, remember that yo u cannot ac ­
celerate as fast as you normally would be­
cause of the added load . Make s ure you have
e nough roo m to pass . After passing, allow
p lenty of room fo r your tra ile r befor e chang­
in g la nes aga in.
Avoid jerky sta rts, sharp turns or rapid lane
cha nges.
(D Tips
- Do not tow a tra iler during the break- in
period of you r vehicle.
- If you t ow a trailer, your A udi may re­
quire more frequent maintenance due to
the ext ra load
¢ page 2 78 .
Parking on a slope
Do not park on a slope with a trailer. If i t can­
not be avoided, do so only after doing the fol ­
lowing:
When parking:
.. Apply the foot b rake .
.. Have someone place chocks under both the
vehicle and the trailer wheels.
Trailer towin g 203
.. W ith chocks in place, slowly release t he
brakes unt il the whee l choc ks absorb the
load .
.. Turn the whee ls towards t he curb .
.. App ly the parking brake.
.. Select the
P selector lever position .
When restarting after parking:
.. App ly the foot brake.
.. Sta rt the engine .
.. Select the
D/S selector lever position.
.. Release the park ing brake and s low ly pull
out a nd away from the wheel c hocks .
.. Stop and have someone retr ieve the wheel
chocks .
(D Tips
If you move the selector leve r of the auto­
matic transmission to
P before applying
the p arking bra ke a nd before blo cking the
whee ls, y o u m ay h ave t o use more fo rce
lat er to move the lever out of the
P p osi­
tion .
•
•

222 Checking and filling
Engine compartment
Engine compartment overview
These are the most important items that you can check.
Fig. 171 Typ ical layout for contai ners and eng ine o il filler cap
(D Jump start point(-) with hex
head screw .... ............. 233, 268
@ Jump start point(+) under a cov-
er .. .. ............... .... . 233,268
@ Brake fluid reservoir ((0)) .. .. .
© Engine oil filler cap ( ® Coolant expansion tank (-L) .. .
® Windshield/headlight washer
t . (.'R) con ainer ,,.., ............ . .
229
225
227
234
The engine oil filler neck (item @) may be lo­
cated in a different area depending on the ver­
sion of the engine.
~ WARNING
Before you check anything in the engine
compartment, always read and heed all
WARNINGS
¢ &. in Working in the engine
compartment on page 220.
-
Engine oil
Engine oil specifications
The engine oil used in your Audi needs the
right kind of oil.
The engine in your Audi is a sophisticated
powerplant that was built to exacting specifi­
cations . This engine needs the right kind of
engine oil that meets specifications regarding
quality and viscosity so that it can run
smoothly and reliably . Choosing the right oil
and changing oil within the t ime and mileage
intervals printed in you r vehicle's Warranty
&
Maintenance booklet matters a lot more to­
day than it did years ago . Audi has developed
a special quality standard for engine oil that
will help assure that your vehicle's engine will
get the lubrication it needs for proper opera-
tion. ..,.