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FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
Certain traffi c
jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on
the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button, then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
I cannot connect m
yBluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone
may not be visible.
- Check that your telephone's Bluetoothfunction is switched on.
-
Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the s
ystem. A list of compatible Bluetooth mobile telephones is available from the dealer network.
Th
e volume of thetelephone connected
in Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, tomaximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an in
fl uence on the quality of telephone communication. Reduce the ambient noise level (close the windows,reduce the booster fan speed, slow down, ...).
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301
FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
Some contacts are
duplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Displaytelephone contacts".
Contacts are not shown
in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The
CD is ejected
automatically or is not
played by the player. The
CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio s
ystem's CD player does not play DVDs.
-
Some recorded CDs will not be played by
the audio system because they are not of thecorrect quality. Le CD has been recorded in a format that is not compatible with the
p
layer.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waitingperiod following the insertion
of a CD or connection of aUSB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This
phenomenon is normal.
The
CD player sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
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FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
Some characters in themedia information are not displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks andfolders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are not
displayed on the screen
when streamin
g audio. The Bluetooth pro
fi le does not allow the transfer of this information.
The qualit
y of receptionof the radio station
listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too far from the transmitter used b
y the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROÀN dealer.
I
cannot fi nd some radiostations in the list of stations received.
The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.
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01
On / Off.
FIRST STEPS
Volume
adjustment.
Select screen display between modes:
Full screen: Audio
(or
telephone if call in progress) /
In a window: Audio
(or
telephone if call in progress) - Time or Trip computer.
Long press: black screen(DARK).
Selection of AM / FM / DAB *
wavebands.
Select preset radio station.
Long press: store a
station. Displa
y the list of stations received,CD/MP3 tracks or folders.
Long press: managing theclassifi cation of MP3/WMA fi les /
update the list of stations received.
TA
(Traffi c Announcement)
function On / Off.
Lon
g press: access to type of
information.
Confi rmation
or display of contextual menu.
Automatic search up / down for radio frequencies.
Select previous / next CD, USB, streaming track.
Navigation in a list.
A
bandon the current
operation.
Up one level (menu or folder).
Manual step b
y step search up / down for radiofrequencies.
Select previous / next MP3 folder.
Select previous / next folder / genre / artist /
playlist in the USB device.
Navigation in a list.
Select source:
Radio, CD, AUX, USB,Streaming.
Accept an incoming call.
Access to main menu.
Audio settings:
au
dio ambiences, treble, bass,
loudness, distribution, left/right
balance, front/rear fader, automatic
volume.
*
Depending on model. *
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02
SRC
+
-
307
STEERING MOUNTED CONTROLS
- Rotation
Radio -automatic selection of next
/ previous frequency.
Media: previous / next track.
-
Press then rotation: access to 6 preset stations.
-
Change the audio source.
- TEL button
(short press):
Accept an incomin
g call
Call in pro
gress: access to telephonemenu: hang up, secret mode, hands-free mode.
- TEL button
(long press):
Re
ject an incoming call or end a call
in progress.
When not makin
g a call, access to
the telephone menu (Dial, Contacts,Calls log, Voice mailbox).
- In
crease volume.
- D
ecrease volume.
- Radio: displa
y the list of stations.
Media: display the list o
f tracks.
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03
" Multimedia
": Media parameters, Radio parameters.
For a detailed
global view of the menus
available, refer to the "Screen menu map" section.
> SCREEN C
"Bluetooth connection":Connections management, Search for a device.
"Telephone": Call, Directorymanagement, Telephone management, Hang up.
MAIN MENU
"Personalisation-confi guration": Defi ne thevehicle parameters, Choice of language, Display confi guration, Choice of units, Date and time adjustment.
Page 311 of 356
04
309
AUDIO
Press SOURCEor SRCseveral times in succession and select radio.
Press BAND
to select a waveband. Pr
ess LISTto display the list of stationsreceived in alphabetical order.
A press changes to the next or previous letter (e.g. A, B, D, F, G, J, K, ...).
RADIO
Select the desired radio station andconfi rm by pressing OK.
SELECTING A STATION
A lon
g press on LIST
builds or updates
the list of stations; audio reception is cut
momentarily.
The exterior environment
(hills, buildings, tunnel, car park, belowground...) may prevent reception, even in RDS station tracking mode. This phenomenon is normal in the propagation of radio
waves and is in no way indicative of a fault with the audio system.
Page 312 of 356

04
RDS, if displayed, enables you to continue listening to the samestation by automatic retuning to alternative frequencies. However,
in certain conditions, coverage of an RDS station may not be
assured throughout the country as radio stations do not cover
100 % of the territory. This explains the loss of reception of the station during a journey.
AUDIO
RDS
RECEIVING TA MESSAGES
The TA (Traffi c Announcement) function gives priority to TA alert messages. To operate, this function needs good reception of a radio station transmitting this type of message. When a traffi c report is transmitted, the current audio source (Radio, CD,
USB, ...) is interrupted automatically to play the TA message. Normal playback of the audio source resumes at the end of the
transmission of the message.
Pr
ess TA INFO
to activate or deactivatethe reception of traffi c messages.When the radio is displayed on the screen, press OKto display thecontextual menu.
Select " RDS
" or " DAB / FM auto
tracking" and confi rm to save.
"RDS " or "DAB/FM" is displayed on the screen.
DIGITAL RADIO - DAB/FM AUTO TRACKING
DAB / FM auto tracking allows you to continue listening to the same station, by temporarily switching to the equivalent analogue station
until the digital signal is stable again. The INF
O function gives priority to TA alert messages. To be
active, this function needs good reception of a radio station that
transmits this type of message. When a message is transmitted,
the current audio source (Radio, CD, USB, ...) is interrupted
automatically to receive the INFO message. Normal play resumes
at the end of the message transmission.
Make a long press on
TA INFO
to
display the list of categories.
DIGITAL RADIO - LISTENING TO
INFO MESSAGES
Select or deselect categories to activate
or deactivate the reception of the
corresponding messages.