Vehicle key
B D E
B7E:c2Ja
Fig. 17 Illustration of some different types of vehicle key
Fig. 18 Button for folding out the key bit.
r-('n First read and observe the Introductory L-J,..lJ Information and safety warnings & on page 36.
Types of key '*Fig. 17:
A Remote control key with folding bit for vehi-cles with two electric sliding doors.
8 Remote control key with folding bit for vehi-cles with one electric sliding door.
Remote control key with folding bit for vehi-c cles with tallgates that can be unlocked electrically9l.
Remote control key with folding bit for vehi-D cles with central locking and tailgates that cannot be unlocked electrically.
E Vehicle key with fixed key bit
•I In some lypes of keys, lhe button for unlocking the tailgate electrically is located on the side of the key.
Remote control key
The remote control key can be used to lock and unlock the car from a distance.
The remote control transmitter and the batteries are integrated in the key. The receiver is located in the vehicle interior. The remote control range is several metres around the vehicle when the batter-ies are fully charged.
If the vehicle cannot be opened and closed using the remote control, the remote control key will have to be re-synchronised '*page 39, or the battery replaced '*page 38.
Several remote control keys can be used.
Alarm button
An alarm button, if any, may be located on the side of the remote control key. Only press the alarm button in the event of an emergency! Once the but-ton is pressed, the horn is sounded and the vehicle flashes. Press the button again to switch off the alarm.
Opening and closing the key bit
Press button '*Fig. 18 G) to release the key bit and open it.
To fold in, press button G) and simultaneously fold in the key bit until it clicks into place.
Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional re-mote control keys.
Every new key must contain a microchip and be encoded with the data for the vehicle's electronic immobilizer. A key will not work if it is not fitted with a microchip or if the microchip has not been enco-ded. The same goes for keys that have been cut to fit the vehicle.
Opening and closing I 37
New keys or replacement keys are available from Volkswagen Commercial Vehicle dealerships or from qualified workshops and authorised key serv-ices which are qualified to manufacture these vehi-cle keys.
New and replacement keys need to be synchron-ised before use =:-page 39.
CD
Every vehicle key contains electronic compo-nents. Protect the key from damage, moisture and excessive vibration.
m Press the buttons on the remote control key W only if the corresponding function is actually needed. Pressing a button when the function is not
required could lead to the vehicle being unlocked unintentionally or the alarm going off. This also ap-plies even when you are not within the effective range.
m The function of the remote control key can be W affected temporarily if there is more than one transmitter in the direct vicinity working on the same frequency (e.g. a mo-way radio or mobile telephone).
m Obstacles bemeen the remote control and W the vehicle, bad weather conditions and weak batteries can reduce the range of the remote con-trol.
Fig. 19 Indicator lamp in remote control key
Replacing the battery
Fig. 20 Opening the battery case cover
r--('n First read and observe the introductory 1..-J=.U information and safety warnings & on page 36.
38 I Before the JOUrney
r--('n First read and observe the Introductory 1..-J=.U Information and safety warnings & on page 36.
If a button in the remote control key is pressed briefly, the indicator lamp =:-Fig. 19 (arrow) flashes once. The lamp will flash several times if the button is pressed and held, e.g. convenience opening.
If the indicator lamp in the remote control key does not light up when a button is pressed, the battery in the remote control key needs to be replaced =:>page 38.
Volkswagen Commercial Vehicles recommends having the batteries changed by a qualified work-shop.
The battery is located on the rear side of the re-mote control key underneath a cover. ..,.
Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type.
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.
J
Jump starting . . . . . . . . . . . . . . . . . . . . . . . . 443 How to .......•................ 444 Jump leads . . . . . . . . . . . . . . . . . . . . . . . . 444
K
Kerb weight . . . . . . . . . . . . . . . . . . . . . 450
Key Assigning . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Remote control key . . . . . . . . . . . . . . . . . . 37 Replacement key . . . . . . . . • . . . . . . . . . . . 37 Replacing the battery . . . . . . . . . . . . . . . . . 38 Vehicle key . . . . . . . . . . . . . . . . . . . . . . . . . 37 Key switch Switching off the front passenger front air-bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Kickdown function . . . . . . . . . . . . . . . . . . . 266
L
Lane change assist system . . . . . . . . 312. 313 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 313 Operation . . . . . . . . . . . . . . . . . . . . . . . . . 314
Lane change assist system (Side Assist) Driving situations . . . . . . . . . . . . . . . . . . . 315 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Visual displays in the exterior mirror hous-ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Lane change flash . . . . . . . . . . . . . . . . . . . . 107 LCD screen Changing the language . . . . . . . . . . . . . . 171 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Folding in/out . . . . . . . . . . . . . . . . . . . . . . 167 Function settings . . . . . . . . . . . . . . . . . . . 171 Image settings . . . . . . . . . . . . . . . . . . . . . 171 Main menu . . . . . . . . . . . . . . . . • . . . . . . . 171 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Leaving Home function ................. 112
LED headlights . . . . . . . . . . . . . . . . . . . . . . 434 LED lights . . . . . . . . . . . . . . . . . . . • . . . . . . . 434 LED number plate light . . . . . . . . • . . . . . . . 434
LED tail lights . . . . . . . . . . . . . . . . . . . . . . . . 434 Lending the vehicle Volkswagen Car-Net . . . . . . . . • . . . . . . . 403 Lifting platform . . . . . . . 401
Lifting the vehicle Checklist . . . . . . . . • . . . . . . . . 423 Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423 Lifting platform . . . . . . . . . . . . . . . . . . . . . 401 With the jack . . . . . . . . . . . . . . • . . . . . . . 423 Light Assist see Main beam assist ................ 11 0 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 AUTO .................•..•........ 110 Coming home ....................... 112
474 I Index
Daytime running lights . . . . . . . . . . . . . . . 109 Dipped beam headlights . . . . . . . . . • . . . 108 Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . 109 Functions . . . . . . . . . . . . . . . . . . . . . • . . . 109 Headlight range control ............... 113 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 106 lnstrumentlighting . . . . • . . • . . . . . . . . . . . 113 Interior lights ....................... 114 Leaving home ...................... 112 Light switch . . . . . . . . . . . . . . . . . . . . . . . 108 Main beam assist . . . . . . . . . . . . . . . . . . . . 11 0 Main beam lever . . . . . . . . . . . . . . . . . . . 107 Parking light . . . . . . . . . . . . . . . . . . . . . . . 109 Reading lights . . . . • . . • . . . . . . . . . . . . . . 114 Side lights . . . . . . . . . . . . . . . . . . . . 108, 109 Signal tones . . . . . . . . . . . . . . . . . . . . . . . 108 Static cornering light ................. 110 Switching off . . . . . . . . . . . . . . . . . . . . . . . 108 Switching on . . . . . . . . . . . . . . . . . . . . . . . 108 Switch lighting ...................... 113 Turn signal lever . . . . . . . . . . . . . . . . . . . . 107 Loading Driving with an open tailgate . . . . . . . . . . 129 Driving with open wing doors . . . . . . . . . . 129 Fastening rings . . . . . . . . . . . . . . . . . . . . 134 General notes . . . . . . . . . . . . . . . . . . . . . 125 Luggage compartment . . . . . . . . . . . . . . . 130 Net partition . . . . . . . . . . . . . . . . . . . . . . . 136 Roof carrier . . . . . . . . . . . . . . . . . . . . . . . 139 Stowing cargo . . . . . . . . . . . . . . . . . • . . . 127 Stowing items of luggage . . . . . . . . . . . . . 126 T-shaped fastening ring . . . . . . . . . . . . . . 135 Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lockable stowage compartment California . . . . . . . . . . . . . . . . . . . . . . . . . 214
Lock button Dual clutch gearbox . . . . . . . . . . . . . . . . . 265 Locking Vehicle ............................ 40
Luggage carrier . . . . . . . . . . . . . . . . . . 137, 139
Luggage compartment . . . . . . . . . . . . . . . . 130 Luggage compartment lights ........... 114
Luggage compartment cover . . . . . . . . . . . 132 Luggage net . . . . . . . . . . . . . . . . . . . . . . . . . 213
M
Main beam assist............... 110 Fault ............•.....•........... 111 Switching off ......•.....•.....•..... 110 Switching on ........................ 110 Main beam lever . . . . . . . . . . . . . . . . . . . . . 107
Mains connection 230-volt power supply . . . . . . . . . . . . . . . 245 Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . 206 DSG dual clutch gearbox . . . . . . . . . . . . . 268 Tyre monitoring system . . . . . . • . . . . . . . 319
Push-starting . . . . . . . . . . . . . . . . . . . . . . . . 257
R
Radar sensor . . . . . . . . • . . . . . . . . . . . 301, 309
Radio reception Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 Fault .........•...........•....... 406
Rail transport . . . . . . . . . . . . . . . . . . . . . . . . 405
Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Ratchet straps . . . . . . . . . . . . . . . . . . . . . . . 128
Reading lights ...............•........ 114
Rear-seat telephony . . . . . . . . . . . . . . . . . . 187 Components . . . . . . . . . . . . . . . . . . . . . . . 189 First user pairing . . . . . . . . . . . • . . . . . . . 190 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Pairing . . . . . . . . . . . . . . . . . . . • . . . . . . . 190 Private mode . . . . . . . . . . . . . . . . . . . . . . 191 Telephone handset . . . . . . . . . . • . . . . . . . 191 User pairing . . . . . . . . . . . . . . . . . . . . . . . 190
Rear-view mirror . . . . . . . • . . . . . . . . . . . . . 122
Rear Assist Reversing camera . . . . . . . . . . . . . . . . . . 291
Rear axle differential lock . . . • . . . . . . . . . . 286 Functioning principle . . . . . . . . . . . . . . . . 286 Noises ........................... 286 Not switching on . . . . . . . . . . . . . . . . . . . . 286 Switching off . . . . . . . . . . . . . . . . . . . . . . . 286 Switching on . . . . . . . . . . . . . . . . . . . . . . . 286 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 286
Rear seat entertainment system . . . . . . . . 165 Care and protection . . . . . . . . . . . . . . . . . 165 Changing the language . . . . . . • . . 171 Components . . . . . . . . . . . . . . . . . . . . . . . 166 Controls on the LCD screen . . . . . . . . . . . 168 DVD player. . . . . . . . . . . . . . . . . . . . . . . . 167 Folding the LCD screen out and in . . . . . 167 Folding the screen out and in . . . . . . . . . . 167 Function settings . . . . . . . . . . . . . . . . . . . 171 Image settings . . . . . . . . . . .. . . . . . . . . . . 171 Main menu (DVD player) . . . . . • . . . . . . . 171 Main menu (screen) . . . . . . . . . . . . . . . . . 171 Remote control . . . . . . . . . . . . . . . . . . . . . 169 Settings on the DVD player . . . . . . . . . . . 171 Settings on the LCD screen . . . . . . . . . . . 170
Rear view camera system Camera .......................... 293 Camera lens . . . . . . . . . • . . . . . . . . . . . . . 293 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 293 General information . . . • . . . . . . . . . . . . . 292 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 294 Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Requirements . . . . . . . . • . . . . . . . . . . . . . 292 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Switching on and off . . . . . . . . . . . . . . . . . 294 Rear window heating . . . . . . . . . . 324, 326, 328
Recommendation for rest breaks . . . . . . . 315 Function . . . . . . . . . . . . . . . . . . . . . • . . . . 316 Operation by the user . . . . . . . . . . . . . . . 316 Switching on and off................. 316
Recording data during a journey . . . . . . . . 398
Rectifying faults on the camping equip-ment .............................. 254
Recycling end-of-life vehicles . . . . . . . . . . 407 Refitting . . . . . . . . . . . . . . . . . . . . . . . . 396, 405
Refrigerator box, Business . . . . . . . . . . . . 186 Battery monitor . . . . . . . . . . . . . . . . . . . . . 187 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Refrigerator box, California . . . . . . . . . . . . 241 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Refuelling E10 . . . . . . . . . . . • . . . . . . . . • . . . . . . . . . 344
Regeneration . . . . . . . . . . . . . . . . . . . . . . . . 409
Remote control Rear seat entertainment system . . . . . . . 169
Remote control key Indicator lamp . . . . . . . . . . . • . . . . . . . . . . 38 see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Synchronising . . . . . . . . . . . . . . . . . . . . . . 39
Remote control (supplementary heating system) . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Auxiliary coolant heater . . . . . . . . . . . . . . 335 Auxiliary heater . . . . . . . . . . . . . . . . . . . . 335 Replacing the battery . . . . . . . . . . . . . . . . 337
Removable ashtray . . . . . . . . . . . . . . . . . . . 162
Remove and Install Single seats in the passenger compartment .7.3
Removing and Installing 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seaUbed, California . . . . . . . . . . . . 195 Single seats in the passenger compartment .7.3
Removing Ice . . . . . . . . . . . . . . . . . . . . . . . . 383
Removing snow . . . . . . . . . . . . . . . . . . . . . . 383 Removing wax . . . . . . . . . . . . . . . . . . . . . . . 383 Renewing parts . . . . . . . . . . . . . . . . . . . . . . 394
Repairing stone chips (note) Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396
Repairs . . . . . . . . . . • . . . . . . . . . . . . . . 394, 396 Airbag system . . . . . . . . . . . . . . . . . . . . . 397 Lifting platform . . . . . . . • . . . . . . . . . . 401 Plates . . . . . . . . . . . . . . • . . . . . . . . . . . . . 405 Stickers . . . . . . . . . . . . . . . . . . . . . . . . . 405 Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396 Replacement key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacement parts . . . . . . . . . . . . . . . . . . . 395
Reprogramming control units . . . . . . . . . . 399
Requirements Rear view camera system . . . . . • . . . . . . 292
Index 477