2011 VOLKSWAGEN TOUAREG door lock

Closing and locking doors (Keyless Exit)
x Switch off the ignition.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door ⇒ fig. 28 (2) B once. The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch (Keyless Entry for the rear hatch)
If the vehicle is locked and a valid vehicle key is within range ⇒ fig. 28 A of the rear hatch, it unlocks automatically when opened.
x Open and close the rear hatch as you would a standard rear hatch ⇒  Rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x By pressing a button on the deactivated key.
x By pressing a door handle sensor when the deactivated key is outside of the vehicle, but within range.
x By starting the engine with the starter button on the front center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for 30 minutes.
The sensors become active again when the vehicle is locked with the vehicle key and the ignition is switched on one time.
The sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The rear hatch is opened.
x OR: The vehicle is mechanically unlocked using the emergency vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor surface (2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface (2) to stop the function. If you touch the unlock sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1 (arrow), all of the windows will open (safety function). Pinch protection is active during convenience closing of the windows.
The settings in the Settings – Convenience menu ⇒  Volkswagen Information System determine which doors open when the door handle sensor surface is touched.

NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle. All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succes-sion.
The door may not open if the outside and inside door handles are used at the same time.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the emergency key ⇒  Opening and closing.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem ⇒  Exterior care and cleaning.
Anti-theft alarm system

x Disconnecting an anti-theft system integrated trailer ⇒  Trailer towing.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of the
steering column trim and pressing the starter button ⇒  Unlocking or locking vehicles with Keyless Access.
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock switch 1 on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked with the emergency key, only the driver door is un-locked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If a door is not closed properly, the  warning light in the instrument cluster comes on showing an open door.
Depending on vehicle options, a symbol may be displayed in the instrument cluster instead of the warning light. The symbol will still be displayed even after the ignition is switched off. The instrument cluster display goes out about 15 seconds after the vehicle has been locked.
Electric child safety locks

Fig. 29 In the driver door: Buttons for the electric child safety locks.

WARNING
When the electric child safety lock is engaged, that rear door cannot be opened from the inside.
x Never leave children, disabled persons, or anyone who cannot help themselves, in the vehicle when locking the doors. This could result in people being locked in the vehicle. This could result in people being trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particu-larly to small children.

Opening the rear hatch

Fig. 30 In the driver door: Power button to unlock the rear hatch.

Fig. 31 Opening rear hatch from the outside.

Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-touch feature will not work and must be reactivated:
x Close all windows and doors.
x Pull up the switch for the respective window and hold it for at least 2 seconds in this position.
x Release the switch, pull up and hold again. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
From outside the vehicle (vehicles with Keyless Access), hold your finger on the lock sensor surface
on the outside of the door handle for a few seconds until the windows close ⇒ page 47.
Convenience closing closes the windows first and then the power sunroof.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power win-dows for several minutes after the ignition is switched off as long as the driver or front pas-senger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection will not work properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility right away.
Power window pinch protection

x Pull and hold the switch at the rear. The sunroof will open and close on its own.
x When the sunroof is closed once again, release the switch.
x If the sunroof still will not close, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
x Always make sure that no one is in the way of the power sunroof when it is closing.
x Always take all vehicle keys with you when leaving the vehicle.
x Never leave children or persons requiring assistance unattended in the vehicle, especially if they have access to the vehicle key. Unsupervised use of the remote control vehicle key can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
x The sunroof can still be opened or closed for a short period after the ignition has been switched off, as long as the driver or passenger door is not opened.
WARNING
Closing the sunroof without pinch protection can cause severe injuries.
x Always be careful when closing the sunroof.
x Always make sure that no one is in the way when overriding pinch protection to close the sunroof.
x Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame, thereby causing injury.
If the sunroof malfunctions or pinch protection does not operate properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.