2011 VOLKSWAGEN PASSAT Unlock

Key to ⇒ fig. 137:
(1) Valet parking key in holder.
(2) SET button for Tire Pressure Monitoring System (TPMS) ⇒ page 178, Tire Pressure Monitoring System (TPMS).
(3) Button for Valet Parking feature, Valet Parking feature.
(4) Owner's Manual in Owner's Manual slot.
(5) Holder for pen and notepad.
Opening and closing the glove compartment
If necessary, unlock the glove compartment. It is locked when the key slot is vertical.
To open, pull the handle ⇒ fig. 136.
To close, push the lid up.
Owner's Manual slot
The slot at the top of the glove compartment is designed to hold the Owner's Manual.
The Owner's Manual is in this glove compartment slot ⇒ fig. 137 (4).
Always keep the Owner's Manual in this slot.
Holder for the valet parking key
There is a holder for the valet parking key, Vehicle key set in the glove compartment.
The holder is on the left side of the glove compartment (1).
You should keep the valet parking key in this holder. Slide the valet key into the holder from above, do not snap it into the holder from the front.
Holder for pen and notepad
There are holders for a pen and a notepad in the glove compartment cover (5).
Buttons in the glove compartment
The Tire Pressure Monitoring System (TPMS) SET button, Tire Pressure Monitoring System (TPMS) and recalibration with the SET button (2) and the Valet Parking button, Valet Parking feature (1) are also located in the glove compartment.
WARNING
An open glove compartment door can increase the risk of serious injury during sudden braking or driving maneuvers or in a crash.
x Always keep the glove compartment closed while the vehicle is moving.
NOTICE
In some vehicle models, design considerations have made it necessary to have openings in the glove compartment behind the Owner's Manual slot, for example. Small items may fall through these openings and get behind the instrument panel. This can cause unusual noises and damage the vehicle. Never put any small objects in the glove compartment for this reason.

2. Press the V button twice in a row (2).
The turn signals will blink each time you press a button. The parking lights come on during the remote start, Lights.
Ending the remote start
Press button (2), (3), or (4) in the vehicle key to switch the engine off.
Automatic stop or remote start not possible
If one of the following conditions occurs, the remote start feature will stop, the engine will be switched off automatically, or the engine will not start:
x The vehicle is unlocked, Power locking and closing system.
x The engine hood or luggage compartment lid is opened, Power locking and closing system.
x The selector lever is in not in Park (P), Shifting.
x A vehicle key is in the ignition.
x The brake pedal or accelerator pedal is depressed.
x The fuel level drops down to “Reserve” while the engine is running in the remote start mode, Refueling.
x The vehicle battery is too weak or is dead, Vehicle battery.
x The warning flasher switch is pressed, In an emergency.
x The engine Malfunction Indicator Light (MIL), Indicator lights, Indicator lights was on when the vehicle was last parked before activating the remote start mode.
Driving after a remote start
You cannot drive the vehicle if the engine was started with the remote start feature or if the engine is running in remote start mode. To be able to drive, you must first switch the remote started engine off with the vehicle key or the starter button and then start it again with the vehicle key in the ignition lock or with the starter button.

WARNING
High voltage systems in the engine compartment can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or being started:
– Never touch ignition cables. Never touch other components of the high voltage electronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine compartment
WARNING
Moving parts in the engine compartment can cause serious personal injury on contact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can cause serious personal injury. Always remember that the radiator fan is temperature-controlled and can come on suddenly even when the engine has been switched off for a while and the key has been removed from the ignition.
x If you have to perform a check or repair when the engine is running, there are more risks from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in rotating engine parts. Before starting any work remove your jewelry, take off your necktie, tie back and cover your hair, and do not wear clothing that can hang down and get caught in moving engine parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a check. The vehicle will start to move even if the parking brake is on.
x Never leave any objects in the engine compartment, for example cleaning rags and tools. Objects left behind can cause malfunctions, engine damage, and even fires.
WARNING
Operating fluids and some materials in the engine compartment can catch fire easily, causing burns and other serious personal injuries!
x Do not smoke.
x Never work next to open flames or sparks.
x Never pour or spill operating fluids or other flammable liquids on the engine. These fluids can ignite on hot engine parts and cause injuries.
x If work on the fuel system or the electrical system is necessary:
– Always disconnect the 12 Volt vehicle battery. Make sure the vehicle is unlocked when you disconnect the battery, or the alarm will go off. Never touch the electrical wiring of the ignition system.
– Never work near heaters, water heaters, or other open flames.
x Always have a functional, approved fire extinguisher nearby.

x First disconnect the negative cable (-) and then the positive cable (+) ⇒ .
Connecting the vehicle battery
x Prior to reconnecting the battery, switch off all electrical systems and devices and the ignition.
x Connect the positive cable (+) first and then the negative cable (-) ⇒ .
After the battery is connected and the ignition is switched on, different indicator lights may come on. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out , contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.
If the battery was disconnected for a long time, the next scheduled service may not be correctly
calculated and displayed ,Instrument cluster The maximum permissible service and maintenance
intervals are shown in the ⇒ booklet Warranty and Maintenance.
Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and unlock it again, Unlocking and locking vehicles with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
x When the engine is started, the power supply to the 12 Volt sockets and the cigarette lighter, Cigarette lighter is temporarily interrupted.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the engine is not running, but the ignition is switched on or the parking lights are left on for a long time when parked.
Battery disconnection in an accident with airbag deployment
In vehicles with a battery in the luggage compartment, the electrical connection to the battery is disconnected automatically in a collision with airbag deployment. This helps to prevent a short-circuit.
What drains the vehicle battery?
x Long periods when the engine is not running, especially when the ignition is on.
x Using electrical systems or devices when the engine is switched off.
x Leaving the vehicle unlocked for several days when not in use.
x The selector lever is left for a long period of time in any position other than P when the ignition is switched off, Automatic transmission: Selector lever.
WARNING
Failure to use the proper battery with proper mounting and connections may cause short circuits, fires, and serious personal injuries.
x Always use only maintenance-free or cycle-free, leak-proof batteries with the same specifications and dimensions as the original equipment battery. Specifications are listed on the battery housing.

341
Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start– Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key dead. – Too far away from vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key. – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can do so safely
Outside mirrors move when vehicle is unlocked. Convenience settings are stored. Correct convenience settings
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights adjusted too high.– Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs – Switch on low beams
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy” accelerator pedal.
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.

341
Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start– Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key dead. – Too far away from vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key. – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can do so safely
Outside mirrors move when vehicle is unlocked. Convenience settings are stored. Correct convenience settings
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights adjusted too high.– Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs – Switch on low beams
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy” accelerator pedal.
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.

Manually unlocking and locking the driver door

Fig. 195 Door handle on driver door: Concealed lock cylinder.

Opening the luggage compartment lid from inside the luggage
compartment

Fig. 198 Behind the rear seat backrest on the driver side: releasing the rear seat backrest.

Fig. 199 Inside the luggage compartment: Unlocking the luggage compartment lid.