2011 VOLKSWAGEN CC Ground

WARNING
Improper use of your vehicle jack can cause the vehicle to fall
off the jack leading to serious personal injury. To help reduce
the risk of serious personal injury:
Use only jacks approved by Volkswagen for the vehicle. Oth-
er jacks might slip, even those approved for other Volkswagen
models, but not for your vehicle.
Always set up the jack on firm and level ground. The vehicle
may slip off the jack if the jack is resting on soft or sloping
ground. If necessary, place a sturdy board under the jack.
On a hard, slippery surface (such as a tiled floor), use an anti-
skid rubber mat or something similar to help prevent the jack
from slipping.
Position the jack only at the described vehicle lift points. Be-
fore you raise your vehicle, always make sure the jack claw
properly grips the vertical rib under the sill so that the jack
does not slip off when you are raising the vehicle ⇒ fig. 192.
Never have any part of your body (such as your arm or leg)
under the vehicle when it is supported by the jack. Never let
other persons have any part of their body under the vehicle,
either!
If you must work under a vehicle raised on a floor jack, al-
ways make sure that the vehicle is safely supported on safety
stands intended for that purpose that are strong enough to
support the weight of the vehicle.
Never lift the vehicle when it is tilted or inclined to one side
or the engine is running.
Never lift the vehicle when more than 1 tire is flat or dam-
aged.
Do not start the engine while the vehicle is supported by a
jack. Engine vibrations may cause the vehicle to slip off the
jack.

The vehicle may only be lifted by a jack positioned at one of the four
jack lift points ⇒ .
Checklist
For your own safety and that of your passengers, carry out the follow-
ing steps in the order listed ⇒ .
1. Find a level spot on firm ground for lifting the vehicle.
2. Switch off the engine. Automatic transmission: shift the transmis-
sion into Park (P)) ⇒  Automatic transmission: Selector lever. Man-
ual transmission: shift into a gear ⇒  Manual transmission: Gear-
shift lever. Then set the electronic parking brake ⇒  Braking and
parking to help prevent the vehicle from moving.
3. If towing a trailer: Unhitch the trailer from the vehicle and park the
trailer properly.
4. Straighten the steering wheel so that the front wheels point straight
forward.
5. Block the diagonally opposite wheel with chocks or other suitable
things.
6. Loosen the wheel bolts of the wheel to be changed ⇒ Wheel bolts.
7. Find the jack lift point on the vehicle frame that is closest to the
wheel to be changed.
8. Remove the cover panel in the side sill. To do so, pull forcefully but
carefully in the direction of the arrow ⇒ fig. 193. Secure the cover
panel with the retaining strap.
9. Crank up the vehicle jack so that it still just fits underneath the lift
point.
10. Position the jack so that its base is directly underneath the lift
point ⇒ fig. 194, making sure that the entire base of the jack rests
securely on the ground.
11. Align the jack and wind up the jack claw at the same time, until
the claw cradles the vertical rib underneath the vehicle ⇒ fig. 194.
12. Continue raising the vehicle jack until the wheel is lifted off the
ground.

WARNING
Improper use of your vehicle jack can cause the vehicle to fall
off the jack leading to serious personal injury. To help reduce
the risk of serious personal injury:
Use only jacks approved by Volkswagen for the vehicle. Oth-
er jacks might slip, even those approved for other Volkswagen
models, but not for your vehicle.
Always set up the jack on firm and level ground. The vehicle
may slip off the jack if the jack is resting on soft or sloping
ground. If necessary, place a sturdy board under the jack.
On a hard, slippery surface (such as a tiled floor), use an anti-
skid rubber mat or something similar to help prevent the jack
from slipping.
Position the jack only at the described vehicle lift points. Be-
fore you raise your vehicle, always make sure the jack claw
properly grips the vertical rib under the sill so that the jack
does not slip off when you are raising the vehicle ⇒ fig. 194.
Never have any part of your body (such as your arm or leg)
under the vehicle when it is supported by the jack. Never let
other persons have any part of their body under the vehicle,
either!
If you must work under a vehicle raised on a floor jack, al-
ways make sure that the vehicle is safely supported on safety
stands intended for that purpose that are strong enough to
support the weight of the vehicle.
Never lift the vehicle when it is tilted or inclined to one side
or the engine is running.
Never lift the vehicle when more than 1 tire is flat or dam-
aged.
Do not start the engine while the vehicle is supported by a
jack. Engine vibrations may cause the vehicle to slip off the
jack.

electrical system is operating. In the following situations, the vehicle
cannot be towed at all and must be transported on a flatbed truck or
trailer:
If the front and rear wheels cannot turn.
If the vehicle battery is dead (because the electronic steering col-
umn lock engages and cannot be released).
If you have to tow an automatic transmission vehicle more than
30 miles (50 km).
WARNING
It is not safe for children or other persons to ride in a vehicle
that is being towed.
Never let children or anyone else remain in the vehicle while
it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its
rear wheels off the ground. This can damage the automatic
transmission.
Never tow automatic transmission vehicle with the rear wheels
off the ground.
Tow manual transmission vehicles with the rear wheels off the
ground only if it is certain that no transmission fluid can leak
out.
Tips on towing

and easier on both vehicles than using a tow rope. A tow rope should
be used only if a tow bar is not available.
The tow rope should be flexible enough to help protect both vehicles
from damage. Use a synthetic fiber rope or similar rope.
Attach the tow rope or tow bar only to the towing eye included in the
vehicle tool kit for this purpose, or to a trailer hitch.
Towing manual transmission vehicles
Check whether your vehicle can be towed at all; see below ⇒  When
not to tow your vehicle
If yes, not the following for the towed vehicle:
Shift the gearshift lever to Neutral ⇒  Shifting.
Do not tow faster than 30 mph (50 km/h).
Do not tow more than 30 miles (50 km).
Towing automatic transmission vehicles
Check whether your vehicle can be towed at all; see below ⇒  When
not to tow your vehicle
If yes, not the following for the towed vehicle:
Put the transmission in Neutral (N).
Do not tow faster than 30 mph (50 km/h).
Do not tow more than 30 miles (50 km).
When a commercial tow truck is being used, the vehicle must only
be towed with the front wheels lifted off the ground.
Follow the special instructions for towing vehicles with all-wheel
drive (4MOTION).
Towing vehicles with all-wheel drive (4MOTION)
Vehicles with all-wheel drive (4MOTION) should be towed with a tow
bar or a tow rope. If the vehicle is towed with the front or rear axles
lifted off the ground, the engine must be switched off. Otherwise the
powertrain may be damaged.
For vehicles with the DSG® Direct Shift Gearbox, also follow the di-
rections on how to tow a vehicle with automatic transmission ⇒  Tow-
ing automatic transmission vehicles.

When not to tow your vehicle
In the following situations, the vehicle cannot be towed and must be
transported on a flatbed truck or trailer:
If transmission fluid has leaked out of the transmission.
If there is little or no oil in the transmission because of damage to
your vehicle, it must be moved with the drive wheels off the ground.
If the front and rear wheels cannot turn.
When the vehicle battery is dead, because the steering may remain
disabled and it may not be possible to release the electronic steering
column lock. If the electronic parking brake was engaged when the
battery died, it cannot be released.
If you have to tow an automatic transmission vehicle more than
30 miles (50 km).
Towing other vehicles
Obey all legal requirements
Read and heed all towing information in the owner's manual for the
other vehicle.
A vehicle can be towed only if the electronic parking brake and
the electronic steering column lock are released. In case of a power
loss or malfunctions of the electrical system, the engine may have to
be jump-started ⇒ Jump-starting in order to release the electronic
parking brake and the electronic steering column lock.
Installing the front towing eye

Fig. 212 In the right front bumper: Removing the cover cap.