Page 519 of 588

5
519
5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
If the engine will not start
If the engine still does not start after following the correct starting
procedure (P. 186, 190) or releasing the steering lock (P. 188,
193), confirm the following points.
The engine will not start even if you are carrying the correct
key
One of the following may be the cause of the problem.
There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: (P. 535)
The engine may be flooded. (gasoline engine)
Try to restart the engine once more following correct starting
procedures. (P. 186, 190)
There may be a malfunction in the engine immobilizer system. 
(P. 112)
The starter motor turns over slowly, the personal/interior
lights and headlights are dim, or the horn does not sound or
sounds at a low volume
One of the following may be the cause of the problem.
The battery may be discharged. (P. 528)
The battery terminal connections may be loose or corroded.
The starter motor does not turn over (vehicles with smart
entry & start system)
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine. 
(P. 520) 
     
        
        Page 566 of 588

566 6-1. Specifications
VERSO_WE_OM64524E
Fuel tank opening for unleaded gasoline (gasoline engine)
To help prevent incorrect fueling, your Toyota has a fuel tank opening that
only accommodates the special nozzle on unleaded fuel pumps.
If you plan to drive in foreign countries (diesel engine)
Low sulphur diesel fuel may not be available, so please confirm the availabil-
ity with your distributor.
If your engine knocks
Consult any authorized Toyota dealer or repairer, or another duly quali-
fied and equipped professional.
You may occasionally notice light knocking for a short time while acceler-
ating or driving uphill. This is normal and there is no need for concern.
*: To distinguish the 1AD-FTV engine, ask any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
1AD-FTV (with DPF 
catalytic converter)
* and 
2AD-FHV engines
EU area:
Your vehicle must use only diesel fuel 
conforming to European standard 
EN590.
Except EU area (except Russia):
Your vehicle must use only diesel fuel 
that contains 50 ppm or less of sulphur 
and has a cetane number of 48 or 
higher.
Except EU area (Russia):
You must only use diesel fuel with a 
cetane number of 48 or higher.
Your vehicle must use only diesel fuel 
conforming to GOST R52368-2005 
(Sulphur max 50 ppm). 
     
        
        Page 588 of 588
588
VERSO_WE_OM64524E
GAS STATION INFORMATION
Fuel filler door
P. 105Auxiliary catch lever
P. 401
Tire inflation pressure
P. 560
Fuel filler door opener
P. 105
Hood lock release lever
P. 401
Fuel tank capacity (reference) P. 109, 547
Fuel type
Gasoline engineUnleaded gasoline, Research Octane 
Number 95 or higher
P. 107, 547
Diesel engineFuel type can be identified by the fuel 
label. (P. 107)
Fuel label:
“DIESEL”
Your vehicle must use only diesel fuel 
that contains 500 ppm or less of sul-
phur, and a cetane number of 48 or 
higher.
P. 107, 547
“LOW SULPHUR DIESEL”
Your vehicle must use only diesel fuel 
that contains 50 ppm or less of sul-
phur, and a cetane number of 48 or 
higher.
P. 107, 547
Cold tire inflation pressure P. 560
Engine oil capacity 
(drain and refill - reference)P. 549
Engine oil type P. 549