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423 5-1. Essential information
When trouble arises
URBAN CRUISER_EE (OM52C21E)
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This
may lead to accidents that cause serious injury or even death.
NOTICE
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck (4WD models)
Never tow this vehicle with any of the wheels in contact with the ground.
To prevent damaging the vehicle
Vehicles without smart entry & start system: Do not tow the vehicle with
the engine switch to the “LOCK” position.
Vehicles with smart entry & start system: Do not tow the vehicle with the
“ENGINE START STOP” switch OFF.
The steering lock mechanism is not strong enough to hold the front wheel
straight. (2WD models)
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Page 425 of 532
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425
5-1. Essential information
When trouble arises
URBAN CRUISER_EE (OM52C21E)
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine missing, stumbling or running rough
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
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427
When trouble arises
URBAN CRUISER_EE (OM52C21E)
5-2. Steps to take in an emergency
If a war ning light tur ns on or a war ning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
*:Parking brake engaged warning buzzer:
A buzzer will sound if the vehicle is driven at a speed of approximately
5 km/h (3 mph) or more.
Warning lightWarning light/Details
Brake system warning light (warning buzzer)
*
• Low brake fluid
• Malfunction in the electronically controlled brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
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5
429 5-2. Steps to take in an emergency
When trouble arises
URBAN CRUISER_EE (OM52C21E)
Warning lightWarning light/Details
Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• Emission control system (if equipped);
•
D.P.F control system (diesel engine)
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The seat belt pretensioner system.
ABS warning light
Indicates a malfunction in:
• The ABS;
• The brake assist system (vehicles with the VSC)
Electric power steering warning light
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system.
(Flashes)
andVSC OFF and slip indicators (if equipped)
Indicates a malfunction in:
• The VSC;
• The TRC
(Comes on)Active Torque Control 4WD system warning light (4WD
models)
Indicates a malfunction in the Active Torque Control 4WD
system (When the light flashes P. 430)
Fuel filter warning light (diesel engine)
Indicates that the amount of accumulated water in the fuel
filter has reached the specified level.
Page 437 of 532
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437
5-2. Steps to take in an emergency
When trouble arises
URBAN CRUISER_EE (OM52C21E)
If you have a flat tire (vehicles with a spare tire)
Remove the flat tire and replace it with the spare provided.
Before jacking up the vehicle
Stop the vehicle on a hard, flat surface.
Set the parking brake.
Shift the shift lever to “R”.
Stop the engine.
Turn on the emergency flashers. (P. 416)
Location of the spare tire and tools
2WD models
Jack handle
Spare tire
Tool bag
(Towing eyelet
and wheel nut
wrench)
Page 448 of 532

448 5-2. Steps to take in an emergency
URBAN CRUISER_EE (OM52C21E)
CAUTION
When using the compact spare tire
Remember that your compact spare tire is specifically designed for use
with your vehicle. Do not use your compact spare tire on another vehicle.
Do not use two compact spare tires simultaneously.
Replace the compact spare tire with a standard tire as soon as possible.
Avoid sudden acceleration, deceleration and braking, as well as sharp cor-
nering.
When the spare tire is attached
The vehicle speed may not be correctly detected, and the following systems
may not operate correctly:
ABS & brake assist
VSC (if equipped)
TRC (if equipped)
Navigation system (if equipped)
Also, not only can the following system not be utilized fully, it may actually
negatively effect the drive-train components:
Active Torque Control 4WD system (4WD models)
Speed limit when using the compact spare tire
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failing to
observe this precaution may lead to an accident causing death or serious
injury.
Page 450 of 532

450 5-2. Steps to take in an emergency
URBAN CRUISER_EE (OM52C21E)
CAUTION
Replacing a flat tire
Do not touch the disc wheels or the area around the brakes immediately
after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around the
brakes will be extremely hot. Touching these areas with hands, feet or
other body parts while changing a tire, etc. may result in burns.
Failure to follow these precautions could cause the wheel nuts to loosen
and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 103 N•m (10.5
kgf•m, 76 ft•lbf) as soon as possible after changing wheels.
• Do not try to remove the wheel ornament by hand. Take due care in han-
dling the ornament to avoid unexpected personal injury.
• Do not attach a heavily damaged wheel ornament, as it may fly off the
wheel while the vehicle is moving.
• When installing a tire, only use wheel nuts that have been specifically
designed for that wheel.
• If there are any cracks or deformations in the bolt screws, nut threads or
bolt holes of the wheel, have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional.
• When installing the wheel nuts, be sure to install the wheel nuts with the
tapered end facing inward. (P. 381)
Page 452 of 532
452
5-2. Steps to take in an emergency
URBAN CRUISER_EE (OM52C21E)
If you have a flat tire (vehicles without a spare tire)
Your vehicle is equipped with an emergency tire puncture repair kit.
A puncture caused by a nail or screw passing through the tire tread
can be repaired temporarily with the emergency tire puncture repair
kit.
Before repairing the vehicle
Stop the vehicle in a safe place on a hard, flat surface.
Set the parking brake.
Shift the lever to “N”.
Stop the engine.
Turn on the emergency flashers. (P. 416)
Location of the emergency tire puncture repair kit and jack
*: Use of the jack (P. 440)
Emergency tire
puncture repair
kit
Jack*