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When trouble arises5
413
5-1. Essential informationEmergency flashers ......... 414
If your vehicle needs to be towed ........................ 415
If you think something is wrong ............................. 420
Fuel pump shut off system ........................... 421
Event data recorder ......... 422 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 424
If you have a flat tire......... 436
If the engine will not start ................................ 448
If the shift lever cannot be shifted from P................. 450
If you lose your keys ........ 451
If the electronic key does not operate properly....... 452
If the battery is discharged ..................... 454
If your vehicle overheats ....................... 460
If the vehicle becomes stuck .............................. 463
If your vehicle has to be stopped in an
emergency ..................... 465
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When trouble arises
417
5-1. Essential information
■
Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N. Vehicles with smart key system
Turn the “ENGINE START STOP” switch to ACCESSORY (engine
off) or IGNITION ON (engine running) mode.
Vehicles without smart key system
Turn the engine switch to the “ACC” (engine off) or “ON” (engine
running) position.
CAUTION
■ Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
STEP 1
STEP 2
STEP 3
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419
5-1. Essential information
Towing with a wheel-lift type truck from the rear
Automatic transmission: Use a
towing dolly under the front
wheels.
Manual transmission: We recom-
mend to use a towing dolly under
the front wheels.
When not using a towing dolly,
turn the engine switch to the
“ACC” position and shift the shift
lever to N.
Using a flat bed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent causing serious dama ge to the transmission
(automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damaging the vehicle (manual transmission)
Do not tow the vehicle when the engine switch is in “LOCK” position or key
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
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421
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
Vehicles without smart key system Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine. Have the vehi-
cle checked and repaired by your Toyota dealer.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
STEP 1
STEP 2
STEP 1
STEP 2
Page 435 of 529

434 5-2. Steps to take in an emergency
Follow the correction procedures. (vehicles with smart key system)
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Interior
buzzerExterior
buzzerWarning lightWarning light/DetailsCorrection procedure
Once (Comes
on for 8
seconds.) Smart key system warning
light
Indicates that the electronic
key is not present when the
“ENGINE START STOP”
switch is pressed. Confirm the
location of the
electronic
key*.
Once3 times
Smart key system warning
light
Indicates that a door other
than the driver’s door has
been opened and closed with
the “ENGINE START STOP”
switch in any mode other
than OFF and the electronic
key outside of the detection
area. Confirm the
location of the
electronic
key.
Once3 times
Smart key system warning
light
Indicates that the driver’s door
has been opened or closed
with the shift lever in P, the
“ENGINE START STOP”
switch in any mode other than
OFF and the electronic key
outside of the detection area. Turn the
“ENGINE
START
STOP” switch
OFF or con-
firm the loca-
tion of the
electronic
key.
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5-2. Steps to take in an emergency
*: If the engine does not start when the electronic key is inside the vehi-
cle, the electronic key battery may be depleted or there may be diffi-
culties receiving the si gnal from the key. (P. 2 7 )
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection procedure
ContinuousContinuous
Smart key system warning
light
Indicates that the driver’s door
has been opened or closed
with the shift lever not in P, the
“ENGINE START STOP”
switch in any mode other than
OFF and the electronic key
outside of the detection area. • Shift the shift
lever to P.
• Confirm the location of the
electronic
key.
Page 449 of 529

448
5-2. Steps to take in an emergency
If the engine will not star t
If the engine still does not start after following the correct starting
procedure (P. 129, 133) or releasing the steering lock ( P. 131,
135), confirm the fo llowing points.
■The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 129, 133)
● There may be a malfunction in the engine immobilizer system.
( P. 7 9 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 454)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
One of the following may be the cause of the problem.
●The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse.
However, an interim measure is available to start the engine.
( P. 449)
● The electronic key battery is depleted. However, an interim
measure is available to start the engine. ( P. 453)
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5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 454)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1
STEP 2
STEP 3
STEP 4