BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United
States, U.S. territories or Canada, take
your vehicle to an authorized Toyota
dealership. If your vehicle cannot be
driven, contact your nearest Toyota
dealership for towing assistance. You do
not have to pay for towing to the nearest
Toyota dealership if your vehicle is
inoperable due to failure of a warranted
part.
Outside the United States, U.S.
Territories and Canada
If you are using your vehicle outside the
United States, U.S. territories and Canada
and need warranty service, contact a local
Toyota dealership. Please note, however,
that your vehicle may not be repaired free
of charge because the local Toyota
distributor may have no obligation to
provide warranty service for your vehicle,
and/or your vehicle may not comply with
local regulatory or environmental
requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyota dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyota will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement,
present to an authorized Toyota dealership
your paid repair invoices and any parts
that were removed from the vehicle. You
will be reimbursed for warranted parts at
the manufacturer’s suggested retail price
and warranted labor at a geographically
appropriate hourly rate multiplied by
Toyota’s recommended time allowance for
the repair.
If your vehicle requires emergency repair,
Toyota assumes no liability for subsequent
failures caused by improper repairs or the
use of non-Genuine Toyota Parts unless
you have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your vehicle
inspected by an authorized Toyota
dealership as soon as possible after an
emergency repair.
Obtaining Warranty Service
WARRANTY
Your Responsibilities31
WARRANTY
IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine oil
level (once a month) and regularly
replace the engine oil and oil filter (see
the Maintenance Log section of this
booklet to determine how often you
should change your vehicle’s oil and
filter). Failure to do so can cause oil
starvation and or oil gelling, which can
result in severe damage to your vehicle
and require costly repairs that are not
covered by the New Vehicle Limited
Warranty.
Maintenance Records
Maintaining your vehicle according to the
recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance are not covered
under warranty.
Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs are not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask your
dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Maintaining Your Warranty
Maintenance Log33
MAINTENANCE
MAINTENANCE
Special Operating Conditions
In addition to standard maintenance items,
the maintenance log indicates services that
should be performed on vehicles that are
driven under especially demanding
conditions. These “special operating
conditions” and their required maintenance
items are clearly indicated in each chart.
NOTE:You should perform these
additional maintenance services only if
themajorityof your driving is done
under the special operating conditions
indicated. If you onlyoccasionally
drive under these circumstances, it is
not necessary to perform the
additional services.
Additional Maintenance
In addition to scheduled maintenance,
your Toyota requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the Vehicle Maintenance and
Care section of the
Owner’s Manual.Be
sure to perform these procedures regularly
to ensure the most trouble-free operation
of your vehicle.
Using the Maintenance Log Charts
Maintenance Log35
MAINTENANCE
MAINTENANCE
120,000 miles or 144 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Replace spark plugs3
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brake
pads/discs
4
__ Drive belts
__ Drive shaft boots
__ Engine coolant
5
__ Exhaust pipes and mountings
__ Front differential oil__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator and condenser
__ Steering gear box
__ Steering linkage and boots
__ Transmission fluid or oil
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing:Replace front differential oilReplace transmission fluid or oilTighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emission Control Warranty. For 2GR-FE
engines, it is imperative to use the Denso-manufactured spark plug FK20HR11 or equivalent, which enables full
engine performance. For vehicles corresponding to PZEV for California, Maine, Massachusetts, New York, and
Vermont, replacement interval is 150,000 miles.
4Inspect thickness measurement and disc runout.5Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
ScheduleA—V6Engine
SCHEDULE A
NON-SYNTHETIC OIL
Maintenance Log51NON-SYNTHETIC ENGINE OIL
SCHEDULE A
NON-SYNTHETIC OIL
120,000 miles or 144 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Replace spark plugs3
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brake
pads/discs
4
__ Drive belts
__ Drive shaft boots
__ Engine coolant
5
__ Exhaust pipes and mountings
__ Front differential oil__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator and condenser
__ Steering gear box
__ Steering linkage and boots
__ Transmission fluid or oil
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Replace front differential oilReplace transmission fluid or oilTighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emission Control Warranty. For 2GR-FE
engines, it is imperative to use the Denso-manufactured spark plug FK20HR11 or equivalent, which enables full
engine performance. For vehicles corresponding to PZEV for California, Maine, Massachusetts, New York, and
Vermont, replacement interval is 150,000 miles.
4Inspect thickness measurement and disc runout.5Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
ScheduleB—4Cylinder Engine
SCHEDULE B
SYNTHETIC OIL
Maintenance Log67SYNTHETIC ENGINE OIL
SCHEDULE B
SYNTHETIC OIL