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5
When trouble arises
457
5-2. Steps to take in an emergency
Once
Indicates that a
door has been
opened or
closed and the
“ENGINE
START STOP”
switch has been
turned twice to
ACCESSORY
mode from OFF.Press the
“ENGINE
START STOP”
switch while
depressing the
brake pedal.
Once
Indicates that
the electronic
key does not
operate prop-
erly.P. 475
Once
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
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5-2. Steps to take in an emergency
Once Indicates that
the steering
lock has not
released within
3 seconds of
pressing the
“ENGINE
START STOP”
switch. Press the
“ENGINE
START STOP”
switch again
while turning
the steering
wheel with the
brake pedal
depressed.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
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459
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■
Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (automatic transmission) or R (manual
transmission).
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Vehicles with a compact spare tire
Transport
eyelet
(if equipped)
Spare tireJack
Wheel nut
wrench
Jack handle
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5-2. Steps to take in an emergency
CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
●Do not use the tire jack for any pu
rpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes wi th this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle while it is supported
by a jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
●Do not raise the vehicle while someone is in it.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a hei ght greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle will be injured.
■Replacing a flat tire
Observe the following precautions to reduce the risk of death or serious
injury.
●Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened,
leading to bolt or disc wheel damage. In addition, the oil or grease can
cause the wheel nuts to loosen and the wheel may fall off, causing a
serious accident. Remove any oil or grease from the wheel bolts or
wheel nuts.
Page 471 of 554

470 5-2. Steps to take in an emergency
If the engine will not star t
If the engine still does not start after following the correct starting
procedure (P. 133, 137) or releasing the steering lock ( P. 135,
138), confirm the following points.
■ The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 133, 137)
● There may be a malfunction in the engine immobilizer system.
( P. 8 2 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 476)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
( P. 471)
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5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 476)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
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5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P (automatic transmission)
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to the ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
Page 475 of 554
474 5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors and opening the trunk with the mechanical key
DoorsUsing the mechanical key (P. 27)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Trunk Turn the mechanical key clock-
wise to open.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 32) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and trunk can be
opened or the engine can be st arted by following the procedure
below.