Page 391 of 508
When trouble arises5
391
5-1. Essential informationEmergency flashers ......... 392
If your vehicle needs to be towed ........................ 393
If you think something is wrong ......................... 396
Event data recorder ......... 397
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 399
If a warning message is displayed........................ 408
If you have a flat tire......... 419
If the hybrid system will not start .......................... 429
If the shift lever cannot be shifted from P............ 431
If you lose your keys ........ 432
If the electronic key does not operate properly....... 433
If the vehicle’s 12-volt battery is discharged ...... 436
If your vehicle overheats ....................... 440
If the vehicle becomes stuck .............................. 444
If your vehicle has to be stopped in an
emergency ..................... 446
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5
When trouble arises
417
5-2. Steps to take in an emergency
Continuous
Continuous
(Displayed alternately)
Indicates that
the driver’s door
has been
opened and
closed (with the
shift lever not in
P, the “POWER”
switch in any
mode other
than OFF and
the electronic
key outside of
the detection
area).
• Shift the shift
lever to P.
• Confirm the location of the
electronic key.
Once
Indicates that
the key battery
is low.
Replace the
battery.
(
P. 372)
Once Indicates that a
door has been
opened or
closed and the
“POWER”
switch has been
turned twice to
ACCESSORY
mode the
“POWER”
switch OFF.Press the
“POWER”
switch while
depressing the
brake pedal.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
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5
When trouble arises
429
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following and perform the appropriate proce-
dure:
■ The hybrid system will not start, even though the correct
starting procedure is being followed. ( P. 135)
One of the following may be the cause of the problem.
● The electronic key may not be functioning properly. ( P. 433)
● There may be a malfunction in the immobilizer system.
( P. 8 8 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfun ctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the hybrid system. ( P. 430)
■ The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem.
●The 12-volt battery may be discharged. ( P. 436)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.
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5
When trouble arises
433
5-2. Steps to take in an emergency
If the electronic key does not operate properly
Locking and unlocking the doors and opening the trunk with the mechanical key
DoorsUsing the mechanical key (P. 35)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver's door. Turning the key
once again unlocks the other
doors.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 41) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and trunk can be
opened or the hybrid system can be started by following the proce-
dure below.
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435
5-2. Steps to take in an emergency
■
Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 372)
Page 436 of 508
436
5-2. Steps to take in an emergency
If the vehicle’s 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle's 12-volt battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Open the trunk lid and remove the 12-volt battery cover.
( P. 350)
In the event that the trunk opener cannot be used, use the
mechanical key to open the trunk. ( P. 433)
Connecting the jumper cables
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP1
STEP2
Page 498 of 508

498 Alphabetical index
CareExterior .................................. 324
Interior ................................... 326
Seat belts .............................. 327
Cargo capacity ......................... 169
Cargo net .................................. 311
CD changer ............................... 202
CD player .................................. 202
Chains ....................................... 173
Child restraint system Booster seats, definition ........ 109
Booster seats, installation ..... 113
Convertible seats, definition ............................. 109
Convertible seats, installation ........................... 113
Front passenger occupant
classification system ........... 104
Infant seats, definition ........... 109
Infant seats, installation......... 113
Installing CRS with LATCH anchors .................. 114
Installing CRS with
seat belts ............................ 116
Installing CRS with top tether straps ........................ 119 Child safety
Airbag precautions .................. 99
Child restraint system ........... 109
Child-protectors....................... 52
How your child should wear
the seat belt .......................... 68
Installing child restraints........ 113
Moon roof precautions ............ 82
Power window lock switch ...... 77
Power window precautions ..... 78
Removed key battery precautions ......................... 373
Seat belt comfort guide ........... 65
Seat belt extender precautions ........................... 71
Seat belt precautions .............. 69
Seat heater precautions ........ 307
Trunk precautions ................... 57
12-volt battery precautions ................. 352, 438
Child-protectors ......................... 52
Cleaning Exterior.................................. 324
Interior ................................... 326
Seat belts .............................. 327
Clock ......................................... 303
Compass................................... 319
Condenser ................................ 348
Console box ............................. 295
Cooling system
Engine overheating ............... 440
Cruise control .......................... 161
Cup holder ................................ 297
Curtain shield airbags ............... 92
Customizable features ............ 474C
Page 499 of 508

499
Alphabetical index
Daytime running light
system ................................... 156
Defogger Rear window......................... 191
Side mirror ............................ 191
Dimension ................................ 450
Dinghy towing ......................... 178
Display Trip information .................... 151
Warning message ................ 408
Do-it-yourself maintenance .... 335
Door courtesy light
Door courtesy light ............... 291
Wattage ................................ 458
Doors Door glasses .......................... 77
Door lock .................... 37, 48, 51
Side mirrors ............................ 75
Driver's seat belt reminder light ........................................ 402
Driving Break-in tips ......................... 125
Correct posture....................... 90
Procedures ........................... 124
Winter driving tips ................. 173 “ECO HEAT/COOL” switch .....182
Electronic key
If your electronic key battery is discharged...........433
Electric power steering ...........165
Emergency flashers
Switch....................................392
Emergency, in case of
If a warning light turns on ......399
If a warning message is displayed.............................408
If the electronic key does not operate properly............ 433
If the hybrid system
will not start .........................429
If the shift lever cannot be shifted from P......................431
If the vehicle has discharged 12-volt battery .....................436
If the warning buzzer
sounds ................................399
If you have a flat tire .............419
If you lose your keys .............432
If you think something is wrong ..................................396
If your vehicle becomes
stuck ...................................444
If your vehicle has to be stopped in an emergency ...446
If your vehicle needs to be towed ..................................393
If your vehicle overheats .......440DE